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Others 1, Paradisus Cancún – All Inclusive, Benito Juárez
Sport & Beauty 2, Paradisus Cancún – All Inclusive, Benito Juárez
Bedroom 3, Paradisus Cancún – All Inclusive, Benito Juárez
Bathroom 4, Paradisus Cancún – All Inclusive, Benito Juárez
Food & Drinks 5, Paradisus Cancún – All Inclusive, Benito Juárez
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All-inclusive

Paradisus Cancún – All Inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 825 m to Ballenas Beach and 825 m to Ballenas Beach
Tourist attractions nearby
Tourist attractions nearbyOnly 310 m to Aquaworld and 3.3 km to Cancun Interactive Aquarium
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Near shopping centers
Near shopping centersOnly 2.2 km to Luxury Avenue Shopping Mall and 2.2 km to Kukulcan Plaza Shopping Mall
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.9/5
FantasticFrom 22 reviews
5.0/527 Apr 2026
Ashna
One of the best properties I’ve stayed in, the staff were so welcoming, the room was amazing - ocean view. The pool was clean and super nice. Everything about the property was excellent and exceeded my expectations.
5.0/526 Apr 2026
Amir
Good
5.0/526 Apr 2026
Yasmin • Couple Trip
Very friendly staff. Property very clean
5.0/525 Apr 2026
Cynthia • Family Trip
Staff, service and food were excellent.
5.0/525 Apr 2026
Maninder Singh • Family Trip
Everything I like it
5.0/524 Apr 2026
Aman • Couple Trip
Amazing
5.0/523 Apr 2026
Francisco • Family Trip
Instalaciones muy bonitas, habitaciones confortables y la atención del personal así como los alimentos, excelentes.
5.0/523 Apr 2026
Gursimran
Everything was top notch and speaks luxury. One of our best vacations ever.
5.0/522 Apr 2026
Jose • Family Trip
Enjoyable pool and excellent staff
5.0/521 Apr 2026
Donald • Family Trip
All great. Will certainly go back
5.0/521 Apr 2026
Natalie Karen
Just got back from an amazing week here.
5.0/519 Apr 2026
Jose • Couple Trip
The pool was beautiful, pleasant Spa as well Staff was was very respectful, helpful, The room was big plenty space and they clean you room 3 times during the day all ways clean towels thru day
5.0/519 Apr 2026
Edward Albert • Couple Trip
Good
5.0/519 Apr 2026
Kristy • Family Trip
The resort was amazing! Staff was so friendly and welcoming. Loved it so much
5.0/519 Apr 2026
Roger
Staff was very friendly exceeded expectations, the varieties of restaurant was great with plenty of staff did not have to wait to be helped, extremely happy with our stayed. Roger
5.0/518 Apr 2026
Bryan • Couple Trip
I loved this place, if anyone gets credit. It’s all the Steph the waiters, concierge, front desk, housekeepers. Everyone is so kind and friendly.
5.0/513 Apr 2026
Denise Yvette • Family Trip
We stayed at the Paradisus Cancun resort and it was amazing. From the wonderful staff at the pool bar - Mitchel, Carlos, Juan and Isaie - kept our cups filled to the awesome entertainment at night by Giovanni (he is a vibe :), to the relaxing spa treatment with Ruth who was so accommodating and Daniela who gave the best 75minute massage to our concierge Carlos and newbie Jefferson to the front desk staff Janet. It was a perfect vacation for my family. Will definitely go again!
5.0/513 Apr 2026
Sonia • Family Trip
The concierge Omar was excellent. What stood out most about Omar was his personalized approach—they remembered our preferences and anticipated our needs before we even had to ask. Omar’s knowledge of the resort and surrounding area was impressive, and they offered great suggestions that made our trip even more memorable. Communication was always prompt, whether in person or via phone/message, which made planning incredibly convenient. Overall, the concierge service specially Omar exceeded expectations and played a huge role in making our vacation relaxing and enjoyable. I would highly recommend taking advantage of their services if you stay here.
4.0/520 Apr 2026
Michiko • Family Trip
1. We stayed for 4 nights as a family of 4 (ages 8 and 9 + parents). 2. The zoning was cleverly executed; the areas for families with children and exclusively for adults allowed us to enjoy a relaxing stay. 3. The kids club staff were amazing, and our kids loved the diverse activities - water play, ancient instruments, art craft, dance, and more. I felt very secure to leave my kids, and they wanted to go back again and again. It was the perfect balance for a restful stay for parents. 4. The only downside was mosquitoes. My daughter was bitten 12 times, my son 5 times, and my husband and I were each bitten 4 times, mainly inside the building. And this happened despite my diligent application of insect repellent from the evening onwards, and even though I used a mosquito repellent inside the room. This was partly due to the season, and perhaps also because we stayed in a first-floor room. 5. Overall, my impression is that—with its magnificent scenery, pleasant staff, tastefully renovated building, and dining that offers good value for the price—this is a place I would happily recommend to my friends and their families.
4.0/513 Apr 2026
Kathleen Jacque • Family Trip
I would give 5 stars for the coffee shop staff—Rosalia, Perla, and Alejandro. Anna too from the pool area. They are incredibly warm, welcoming, and personable. I truly wish all staff were trained like them. However, the buffet service needs improvement. One staff member did not offer us drinks because we no longer had our bracelets, even though we explained that we had day pass cards and could still access amenities on our checkout day until 2 pm. It seems some staff are not familiar with this policy, and unfortunately, our table was left unattended. We repeatedly asked for water but were not assisted. Additionally, the check-in process took almost an hour. There appeared to be many new staff members who were frequently asking each other questions, which caused delays. Aside from these issues, we really liked the hotel. It’s a great place for families.

Location

See maps
Boulevard Kukulkan Km 16.5, Cancun, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Paradisus Cancún – All Inclusive

Paradisus Cancún – All Inclusive Location
Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This all-inclusive property is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.

Paradisus Cancún – All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Paradisus Cancún – All Inclusive Rooms
Make yourself at home in one of the 773 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Enjoy international cuisine at Gastro Hall, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.

Room Type and Price

Tue, 28 Jul 2026 - Wed, 29 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children