Promo
Promo
Blibli Tiket RewardsYour Orders
Tiket.com logo
Staycation in Bandung
Event in Jakarta
Flight to Surabaya
Tour in Lombok
Train to Yogyakarta
Car Rental in Semarang
Activities in Bali
Sport & Beauty 1, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Exterior & Views 2, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Bedroom 3, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Public Area 4, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Bathroom 5, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
See all photos
All-inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.1 km to Mamitas Beach Club
Tourist attractions nearby
Tourist attractions nearbyOnly 3.4 km to Yucatek Divers and 4.4 km to Xaman Ha Aviary
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Nice location! Near public transport
Nice location! Near public transportOnly 2.5 km to Pier Navega and 2.5 km to Pier Navega
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.5/5
FantasticFrom 100 reviews
5.0/521 Jul 2026
Sonia • Family Trip
Rooms are spacious and clean
5.0/521 Jul 2026
Georgina • Family Trip
A very family friendly hotel, it had so many activities for kids. The food was amazing and everyone was so helpful all the time.
5.0/520 Jul 2026
Diego Pestana Roe o Jose Luis Perez • Family Trip
Excelentes vacaciones, actividades para niños, buenas opciones de comida y personal super atento
5.0/520 Jul 2026
Vihang • Family Trip
We had a wonderful time and the staff were super helpful. Great for families. My little one looked forward to the shows every night and going back to the room for treasure hunts and gifts every day.
5.0/519 Jul 2026
Susette • Family Trip
Todo súper
5.0/517 Jul 2026
Luis • Family Trip
Amazing resort. The only negative and that affects all hotels in riviera maya is that the beach is covered by seaweed
5.0/517 Jul 2026
Federico • Family Trip
The quality of everything was outstanding! The food was incredible specially at the mexican restaurant. The staff was amazing, very friendly, and supportive with everything. They surprised us every single day with gifts for us and our child. Definitely I will come back
5.0/515 Jul 2026
Jose L. • Family Trip
Ok perfect
5.0/514 Jul 2026
Zbigniew • Family Trip
Lot of space and lots to see and enjoy. Not too crazy about the wild cats... scary sometimes
5.0/512 Jul 2026
Paul • Family Trip
Excellent resort
5.0/58 Jul 2026
Anabel Fernandez • Family Trip
​We recently stayed at the Paradisus Playa del Carmen and loved every minute! Having visited many Mexican resorts, I can confidently say this is the best one yet—we were already planning our return before we even checked out. ​The service is top-tier. We felt pampered and special thanks to the incredibly friendly staff. A special shout-out to the 24/7 Nespresso shop team, especially Oriel, for the best coffee and treats. We also loved the thoughtful details, like poolside mangoes on a stick and local sweets around the resort. ​We celebrated my mother-in-law’s birthday, and the staff ensured it was perfect. From surprise gifts in her room to an incredible birthday dinner at Cielo—thanks to our wonderful server, Fernando—the experience was flawless. A huge thank you to Angelo, the concierge, for making her day so memorable. ​The animation and kids’ club teams were the highlight of our trip. Our children were constantly engaged with fun, creative activities like face painting, crafts, and games. They loved it so much they begged to go! ​Thank you to everyone at the resort for your hard work. You truly created an unforgettable family experience!
5.0/57 Jul 2026
Lauren • Family Trip
The resort was great, it felt like I was able to be a hands off parent. Entertainment for the kids was awesome. The staff was also soooo amazing
5.0/57 Jul 2026
Rosa • Family Trip
We traveled for pleasure as a family of 3, 2 adults and an 11 y/o. The amenities are beautiful. The food was also good, breakfast and Italian restaurant 10/10. Close to the xcaret parks and we were able to move to Chichen Itza and Isla Mujeres. There is a lot to do for younger kids in the hotel. Ice cream bar open since the morning, something my 11y/o definitely enjoyed. Popsicles also available and were really good. Everything was clean and we didn’t get sick. We had the best time at Paradisus, definitely recommended.
5.0/54 Jul 2026
Sang Hoon • Family Trip
q
5.0/53 Jul 2026
Rubiel • Family Trip
Most of the restaurants are outside so bring a lot of shorts for guys and dresses for women. Was hot and humid but enjoyable. We vacation a lot and this place is so nice. The staff and family activities are really fun for the kids. Great drinks and ice cream.
5.0/53 Jul 2026
Johanna • Family Trip
Our vacation was absolutely wonderful, and the first thing I have to say is that Family Concierge is 100% worth it. From the moment we arrived, they made us feel truly special. One thing we really appreciated was that there were always enough pool chairs for everyone, which is something that can be a challenge at many all-inclusive resorts. Every day there were fun activities for the kids, and every evening the whole family could enjoy great entertainment and shows. The cenotes excursion was spectacular and definitely one of the highlights of our trip. The food was delicious throughout the resort, especially at Cappella, which quickly became our favorite restaurant. A very special thank you to Emmanuel, who was truly an angel during our stay. He went above and beyond to make sure everything was perfect. On top of that, we received thoughtful gifts every single day, which made our experience even more memorable. Our son had the best vacation and enjoyed every minute of it. We also received special treatment because we booked through Expedia, which was a wonderful surprise. I highly recommend this resort for families traveling with children. That said, if you’re looking for a peaceful adults-only getaway, the resort also offers an exclusive adults-only section, making it a great option for every type of traveler. We would definitely come back!
5.0/52 Jul 2026
Irene • Family Trip
Check in process was super slow. Can be improved. Resort is super lux and clean. Staff are overall very polite and helpful. Kids club did not have much for kids ages 9-12. There was one day with power outage but was fixed immediately. Would definitely consider coming back! Definitely a paradise!
5.0/52 Jul 2026
yakima • Family Trip
My family, friends and 3 kids ( ages 2,9,and 10) just came back from this beautiful resort. The resort is spotless, and the unlimited-luxury concept truly gives you a vacation feeling. What i loved about this resort is that it caters to kids.The architecture is breathtaking, and the included access to their 2 water parks was the highlight of our vacation. The family pool area is fantastic, and the kids loved the swim-up snack bar. The restaurants. The food was exceptional for an all-inclusive and the services at the restaurants was welcoming. Huge shoutout to the resident manager Valentina who was a angel. We had a minor issue with the check in progress and Valentina stepped in immediately and ensuring our stay was perfect.Valentina's dedication to guest satisfaction is unmatched. She checked in on us everyday to make sure we were taken care of and enjoying our vacation. The restaurants and bars were impeccably managed, with top-tier food and drinks always available. The entire all-inclusive experience was elevated because of their hands-on approach and hospitality. We are already planning our return! All i can say is that the resort is so lucky to have Valentina :)
5.0/51 Jul 2026
Jackleen • Family Trip
Nice
5.0/51 Jul 2026
Ahmed • Family Trip
10/10 highly recommend especially for families! Big resort, very clean, food is excellent, entertainment was excellent, staff is super friendly and super helpful. Nestor for the family concereige was amazingggg! He added us on WhatsApp and just helped us with everything every single day! Booked us all the restaurants and was surprised the kids everyday with different surprises in our room every day! Pools are amazing too and super clean.

Location

See maps
map-placeholder
View on maps
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

The Aquazone water park will be temporarily closed for preventive maintenance and improvement work from August 31 to September 14, 2026.
See more
Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Location
Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a 10-minute drive of Quinta Avenida and Quinta Alegría Shopping Mall.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a complimentary water park, and a health club.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 510 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Restaurant and Cafe
You can enjoy a meal at Sal Steak Cave serving the guests of Paradisus Playa del Carmen – Riviera Maya - All Inclusive, or stop in at the snack bar/deli. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 16 bars/lounges.

Important Information
The property will be renovating from August 31 2026 to September 14 2026 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities



Room Type and Price

Mon, 26 Oct 2026 - Tue, 27 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children