Hotel>Quintana Roo>Cozumel>Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Sport & Beauty 1, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel

Exterior & Views 2, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel

Bedroom 3, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel

Public Area 4, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel

Bathroom 5, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

All-inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 2.1 km to Mamitas Beach Club

Tourist attractions nearbyOnly 3.4 km to Yucatek Divers and 4.4 km to Xaman Ha Aviary

Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Nice location! Near public transportOnly 2.5 km to Pier Navega and 2.5 km to Pier Navega

Suitable for your business tripStay productive with business facilities.

Reviews

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4.4/5

GoodFrom 101 reviews

5.0/52 Jun 2026

YUNIA • Family Trip

Family friendly

5.0/51 Jun 2026

David • Family Trip

We just returned from an unforgettable stay, and we can't recommend this resort enough. My wife was in heaven at the spa, and as a family we spent hours in the gorgeous pools. The restaurants were a highlight too—fantastic food and great variety every night. Our one note: the beaches were covered in sargassum seaweed, which gave off a strong odor, so we stayed poolside instead. The real standout was the hotel's cenote experience—my son and I loved exploring it together, a magical adventure we'll never forget. We're already planning our return!

5.0/51 Jun 2026

Jeffrey • Family Trip

Staff and facilities were top notch!

5.0/531 May 2026

Kimberly • Family Trip

The staff was amazing and always willing to go above and beyond for our stay. Our family enjoyed all of the pools, water park, and daily family activities.

5.0/530 May 2026

Railuys De Los • Family Trip

One of the best all-inclusive resorts

5.0/530 May 2026

Maureen Patricia • Family Trip

Staff, service, food, activities, amenities, property, shows, entertainment, rooms, buildings, gardens were all perfect!!! Loved it all!!!

5.0/530 May 2026

Mahasty • Family Trip

The staff were most accommodating and nice. The resort was beautiful and well kept. The rooms were amazing with comfortable beds. I loved the pool. Due to bad weather, the access to beach was limited. However, the staff tried to be accomadating to make the experience pleasant.

5.0/530 May 2026

George A • Family Trip

Great resort for our Family Vacation. Excellent location.

5.0/530 May 2026

Krista

We enjoyed the room cleaning and goodies.The waiters were always ready to answer any questions we had on the menus. And greatly enjoyed the ice cream parlor! Lots of choices 👌

5.0/527 May 2026

Tulin • Family Trip

Definitely recommend this place to everyone. We came here with a 5 and a 3-year olds. Everyone had so much fun. There is no shortage of entertainment for kids. From night shows to piñata parties, balloons, dance, art work, pool foam parties.. there is a day care to drop kids off too. Pools are very clean. The restaurants are all amazing. We definitely over-ate as the food was so delicious. The staff are all very kind and helpful. They deep clean the room every day. I have never seen it in other hotels I stayed at but they even mopped the room floors every day. There is yoga… a very decent sized gym.. the only downside for us was the seaweed in the ocean which is not hotels fault. There were a lot of workers cleaning the shore everyday.. still it was not that aqua blue color ocean because of the seaweed. We were here in May- we heard that the seaweed is seasonal so if you are keen to swim in clear waters may be come here at non-seaweed season.

5.0/527 May 2026

Carla • Family Trip

Family of 5, with a 6 yr old, 5 yr old, and 2 yr old... we thought this property was just perfect for us. The food was surprisingly good - well seasoned at every location. The pools and waterslides were great. And the kids loved the random daily activities and night shows. A few points of improvement: there was cat poo that didn't get cleaned for a few days on the stairs, and a baby pooed in the shipwreck pool on our last day and we had to leave that area... but otherwise, a great trip. We would recommend to another family around similar ages. We would not recommend the property to couples (unless you go to the adults only section, but the buffet is still filled with young kids), and would not recommend to a group of young adults as there is zero disco or nightlife other than the PG evening activities that end pretty early.

5.0/521 May 2026

Taiesha • Family Trip

AMAZING family friendly experience from start to finish Our stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive was truly exceptional. From the moment we arrived everything looked exactly like the pictures and in many ways even better in person. The property was beautiful well maintained and very welcoming for families. The rooms were clean spacious and extremely comfortable. Housekeeping service was excellent. Our room was cleaned each morning and in the evening staff returned to turn down the beds and prepare the room for a relaxing night which made the experience feel extra special. This resort is also very kid friendly with so many activities and options to keep children entertained throughout the day. There was always something for them to do which made it easy for the adults to relax and truly enjoy the vacation as well. The pools, beach, water park, dining options, and overall atmosphere were excellent. Everything felt organized, welcoming, and easy to enjoy. A special thank you to Samanya for going above and beyond with our dinner reservations and thoughtful surprises for our kids and anniversary. She truly made our stay unforgettable. We also appreciate Miguel for his constant help and kindness throughout our visit. Overall, this was an amazing vacation for adults and kids. We would absolutely return and highly recommend this resort for a beautiful, clean, and welcoming all inclusive experience. The Springs Family

5.0/517 May 2026

Nahum V. • Family Trip

The resort is very nice and well kept. Staff is very friendly and helpful. The food was great with a lot of different places to eat.

5.0/56 May 2026

Camilo • Family Trip

This Hotel is amazing for families, if you are traveling with your kids, THIS is the place to go! food was very very good, lots of activities for kids, room was espacious and nice and clean. beach was beautiful. we LOVED IT!!

5.0/54 May 2026

Katrina • Family Trip

Loved the kid friendly atmosphere

5.0/54 May 2026

Wai Lun • Family Trip

Great childcare services and amenities. Great water park. Hotel room is a bit dated but not a concern for us. Plenty of food options in buffet and restaurants but reservations are required.

5.0/54 May 2026

LEON • Family Trip

Me gustó mucho el hotel. En especial la atención del personal. Lo recomiendo ampliamente.

5.0/52 May 2026

Elizabeth • Family Trip

Beautiful property with incredible staff. Food was good and options catered well to kids as well as adults. Our family had an amazing vacation!

5.0/526 Apr 2026

Kristen • Family Trip

Great for family

5.0/526 Apr 2026

Linda

The resort was good. Buffet food could be better. Actually all the food could be better with more options buffet is small

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Meeting Facilities

Free Parking

Sports & Recreation

Windsurfing

Fitness Facilities

Arcade/Game Room

Yoga Room

Pool Umbrellas

Snack Bar/Deli

Children's Pool

Public Facilities

Elevator/Lift

ATM/Banking

Parking (Free)

Hotel Services

Luggage Storage

Wedding Services

24-hour Front Desk

Porter/Bellhop

Laundry Service/Dry Cleaning

Multilingual Staff

Concierge Services

Kids Facilities

Children's Club

Children's Books and Toys

Other Facilities

Entertainment Area

Business Facilities

Meeting Rooms

Conference Center

Ballroom

Conference Space

Business Center

Shopping On-site

Gift Shops or Newsstand

Health & Beauty

Spa

Hair Salon

Sauna

In-room Facilities

Outdoor Furniture

Hotel Policy

Smoke-free Property

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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View on maps

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-midnight

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Location
Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a 10-minute drive of Quinta Avenida and Quinta Alegría Shopping Mall. This beach property is 7.9 mi (12.7 km) from Río Secreto and 8.2 mi (13.1 km) from Xplor Theme Park.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a complimentary water park, and a health club. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 510 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Restaurant and Cafe
Grab a bite at Sal Steak Cave, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 16 bars/lounges.

Room Type and Price

Thu, 03 Sep 2026 - Fri, 04 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children