Hotel>Quintana Roo>Cozumel>Platinum Yucatan Princess Adults Only - All Inclusive

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Exterior & Views 2, Platinum Yucatan Princess Adults Only - All Inclusive, Cozumel

Sport & Beauty 3, Platinum Yucatan Princess Adults Only - All Inclusive, Cozumel

Bedroom 4, Platinum Yucatan Princess Adults Only - All Inclusive, Cozumel

Public Area 5, Platinum Yucatan Princess Adults Only - All Inclusive, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

Resort

Platinum Yucatan Princess Adults Only - All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 4.7 km to Tres Rios Ecopark

Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.1/5

GoodFrom 100 reviews

5.0/57 Jun 2026

Shivani • Trip with Friends

Amazing staff and beautiful property. Great food. Highly recommend!

5.0/56 Jun 2026

Trisha Rae Angela • Trip with Friends

We had a wonderful stay at Platinum Yucatán! The resort was beautiful, with access to the sister resorts, great food, plenty of pools, and a relaxed atmosphere that never felt crowded. My friends and I had an amazing time, but what truly made our trip special was the incredible staff. All of the servers were friendly and welcoming, but Benedicto and Bryan stood out. Bryan always greeted us with a warm smile and made us feel welcome, even when we weren't seated in his section. Benedicto served us for two nights and was attentive, accommodating, and genuinely kind. He always made sure we were happy with our meals and experience. During our week-long stay, we also became friends with our bartender, Jacinto. He kept the drinks coming, made us laugh, and brought such great energy every day. He was truly a highlight of our trip. We would also like to give a special shout-out to the bellboys, Misael, Amaury, and Javier. Everyone at the front was wonderful, but these three went above and beyond. Misael and Javier drove us around the resort with positive attitudes and plenty of funny stories. They also made getting to and from our room and the sports park easy and convenient. Amaury ensured we were well taken care of and even arranged our luggage pickup and wake-up call after learning we had an early departure. All staff, especially the ones mentioned above, truly helped make our stay even more memorable!

5.0/55 Jun 2026

Josiah • Couple Trip

Property was a little older but still kept up quite nicely. The staff were very nice and helpful. The food was very good at all the restaurants! The seaweed/ its smell made the beach unusable unfortunately but the resort was doing what they could to clean the beach. The pools were great so even without the beach you could still have a very enjoyable and relaxing time

5.0/54 Jun 2026

Glenda • Couple Trip

We enjoyed our stay at the Platinum Yucatan Princess. Our room was maintained clean and stocked up. Food was good. Friendly staff and courteous. We’re thankful that pickle ball courts are available. We played every day. 🥰 We loved that we can cross over the other Princess Resorts and enjoyed the food served there. This is our second time visiting the Princess Resorts. Our first was in 2024 at Platinum Grand Riviera Princess. They’ve done impressive improvements to their Buffet Restaurants with the new theme Food Market! Love the ambiance! ❤️ The Ice Cream Shop is a plus! So good for a quick cold snack. We will definitely come back! 💕

5.0/53 Jun 2026

Arnold • Trip with Friends

The resort was amazing. The buffet was really good. The activities were very inclusive so if you are shy don’t worry. I will definitely be coming again. Shoutout the boy Johny for making the activities fun and all the staff for making our stay a 10/10.

5.0/51 Jun 2026

Cory Luciano • Couple Trip

We stayed at Platinum Yucatan Princess to celebrate my 30th birthday and had an incredible experience. The resort is beautiful, with lush grounds, lovely pools, and access to the larger pool at the connected Princess resort. The adults-only bars served excellent cocktails and tequila, and we especially loved the passionfruit margaritas. Upgrading to a room with a balcony hot tub was absolutely worth it. Thank you to Mario for arranging transportation with MTS and Ana for a smooth check-in. The staff were exceptional throughout our stay. Sara at Bar Plaza kept us laughing and served great drinks during the Fire Show. The entertainment was outstanding every night, especially the Fire Show and Mexican Show. We also loved the trivia, pool activities, Mariachi, Rock Band, dancers, and the entire entertainment team. Special thanks to Malu for her warmth, humour, and personal touch, and to Luna for her fun dance lessons and private archery lesson for my fiancé. The food was fantastic, especially at Buffet Yucatan. As a vegetarian, I enjoyed many vegan options. My fiancé is vegetarian, lactose intolerant, and gluten free, and the buffet staff and chefs went above and beyond to accommodate him with a separate menu and plenty of safe choices. Bryan provided exceptional service, while Citlaly, Karen, and Bereniece always made us feel welcome. The spa was wonderful as well. Esmeralda helped arrange my treatments, and Bulmaro provided a relaxing facial and chocolate body exfoliation. Thx!

5.0/531 May 2026

Amber Marie • Couple Trip

Here's a polished Expedia review you can use: My stay at the Platinum Yucatan Princess was excellent from start to finish. The room was spacious, spotless, and very comfortable, making it easy to relax throughout the trip. The staff were outstanding. Everyone was friendly, attentive, and genuinely focused on making our stay enjoyable. The drinks were some of the best I've had at an all-inclusive resort, and the food was consistently delicious with plenty of variety. One of the highlights was our swim-up room. The location was perfect, offering easy access to the pool and a relaxing atmosphere throughout the day. The resort also offered a great selection of activities, so there was always something fun to do. Overall, this resort exceeded my expectations. Between the beautiful accommodations, amazing food and drinks, excellent staff, and great activities, I would highly recommend the Platinum Yucatan Princess to anyone visiting Cancun and would gladly stay here again.

5.0/530 May 2026

Hannah • Family Trip

We especially enjoyed the dining and the entertainment. Also, the staff were so friendly and made an effort to learn our names. Specifically, Benedicto in the Aroma restaurant as well as Roy the bellman.

5.0/529 May 2026

Carina • Trip with Friends

Staff were absolutely fantastic and very accommodating. Everything was clean and well maintained. The property was beautiful with lots of activities, and lots of beautiful wildlife like deer roaming about.

5.0/529 May 2026

tiarah

Amazing

5.0/529 May 2026

Victoria

This resort was so clean, quiet (off season) and great service. I will be booking this resort again.

5.0/526 May 2026

James • Trip with Friends

SO AMAZING!

5.0/523 May 2026

Michelle • Couple Trip

It was very nice. Buffet was small but still good. Entertainment was excellent

5.0/523 May 2026

Stephanie Erica Andrade • Couple Trip

Overall I would stay here again. Food was ok, access to the other property restaurants was a nice option. Staff was friendly, and very helpful. Loved all the wildlife we were able to see while there. Had a great time with all the different classes and activities they offer. Best of all no kids at this property!

5.0/522 May 2026

Cory • Couple Trip

Place was wonderful. No complaints.

5.0/520 May 2026

Irina • Solo Trip

The resort is nice; the grounds are well-maintained, and the room is decent—clean and tidied up thoroughly every day. The pillows, however, are terribly hard. The buffet is adequate; you can certainly find something to eat. I also visited the buffets at the Princess Riviera, and I really enjoyed the food there. The beach is, frankly, terrible—even without the sargassum, there are rocks everywhere—though it does have a certain unique character. The beach at the Riviera was slightly better, though there were still rocks there as well. The theater was excellent; the shows were interesting and vibrant—that is, perhaps, the very best feature of the resort. The alcohol is cheap and virtually undrinkable. Overall, it is a peaceful and cozy resort, and I felt safe during my stay.

5.0/520 May 2026

luis • Couple Trip

Very good breakfast, restaurant were good some better then others and the rooms were very clean.

5.0/520 May 2026

Robert • Family Trip

This is our third stay and will not be our last! We love our time here!

5.0/519 May 2026

Brian

Staff was friendly, property was nice

5.0/515 May 2026

Helmy Alejandra Macías

Todo muy bien en cuanto a la atencion del personal, comida y comodidad Lo unico a tomar em cue ta es que algunas areas como elevadores, edificios y algunos jardines ya se ven viejos y con falta de mantenimiento. Y el hecho de que no hay playa y lo poco que hay esta lleno de sargazo

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Accessible Facilities

Meeting Facilities

Free Parking

Sports & Recreation

Pool Table

Table Tennis

Snorkeling

Outdoor Tennis Court

Snack Bar/Deli

Turkish Bath/Hammam

Volleyball

Beach Volleyball

Kayak

Billiards

Diving

Fitness Facilities

Tennis

Yoga Room

Watersport Equipment Rentals

Garden

Pool Umbrellas

Basketball

Nightclub

Health & Beauty

Hair Salon

Sauna

Steam Room

Spa

Hotel Policy

Smoke-free Property

Public Facilities

ATM/Banking

Accessible Parking

Elevator/Lift

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Porter/Bellhop

Laundry Service/Dry Cleaning

Other Facilities

Grocery/Convenience Store

Food & Drinks

Breakfast Buffet

Business Facilities

Business Center

Shopping On-site

Gift Shops or Newsstand

Meeting Rooms

Ballroom

Conference Space

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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View on maps

Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-midnight

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property enforces a strict dress code in the restaurants.

Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 8:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Platinum Yucatan Princess Adults Only - All Inclusive

Platinum Yucatan Princess Adults Only - All Inclusive Location
When you stay at Platinum Yucatan Princess Adults Only - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. This all-inclusive property is 5.9 mi (9.6 km) from Playa del Carmen Main Beach and 7.5 mi (12.1 km) from Maroma Beach.

Platinum Yucatan Princess Adults Only - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor pools, a nightclub, and outdoor tennis courts. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Platinum Yucatan Princess Adults Only - All Inclusive Rooms
Make yourself at home in one of the 470 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Restaurant and Cafe
Enjoy international cuisine at Yucatan, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Room Type and Price

Thu, 10 Sep 2026 - Fri, 11 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children