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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [El Taj Oceanfront & Beachside Condo Hotel]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
- This property caters to LGBTQ+ guests.
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Porto Playa Condo Hotel & Beachclub
A stay at Porto Playa Condo Hotel & Beachclub places you in the heart of Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This family-friendly aparthotel is 0.2 mi (0.4 km) from Mamitas Beach and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.
Porto Playa Condo Hotel & Beachclub Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Porto Playa Condo Hotel & Beachclub Rooms
Make yourself at home in one of the 21 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, as well as phones with free local calls.
Restaurant and Cafe
Satisfy your appetite at ASI, one of the aparthotel's 2 restaurants. Full breakfasts are available daily from 7:30 AM to noon for a fee.



