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Exterior & Views 2, Roc Jungle Tulum, Cozumel

Sport & Beauty 4, Roc Jungle Tulum, Cozumel

Food & Drinks 5, Roc Jungle Tulum, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Roc Jungle Tulum

Cozumel, Quintana Roo

Reviews

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4.0/5

GoodFrom 20 reviews

5.0/517 Apr 2023

Daniella • Solo Trip

Highly recommend, boho chic property perfect for relaxing.

5.0/515 Feb 2023

ILYA

Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.

5.0/518 Jan 2023

Paul • Trip with Friends

Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.

5.0/528 Nov 2022

Mauricio • Trip with Friends

El servicio del staff en general es genial, especialmente de Julio (jefe de Concierge) que me ayudó bastante con recomendaciones y reservas antes y durante mi estancia! También Marcelino me brindó excelente atención en el bar. Sin duda volveré.

5.0/513 Nov 2022

Tyler • Couple Trip

LOVE!

5.0/530 Jul 2022

EDISON • Couple Trip

I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!

5.0/58 Jul 2022

Rachel

Great hotel!

5.0/511 Apr 2022

Travis • Solo Trip

Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!

5.0/516 Mar 2022

Jan • Couple Trip

The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle. The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved. Overall great staff. Great place.

5.0/511 Mar 2022

inocencio • Couple Trip

Excelente hotel! Muy buena la atención del personal! Sin duda regresaría a el mismo hotel!!

5.0/53 Mar 2022

Terance • Couple Trip

Purpose of my stay was to unplug and this provided exactly that for me in everyway.

5.0/52 Mar 2022

Mathias • Couple Trip

Experiência única. Ficamos em uma xabana no Garden com uma banheira ao ar livre. Quarto muito espaçoso com ar condicionado. É bom lembrar de levar repelente por causa dos mosquitos, principalmente se for ficar relaxando na rua de noite. O hotel tem uma recepção incrível, atendimento personalizado e uma piscina na beira da praia de tirar o fôlego.

5.0/522 Feb 2022

Santiago • Trip with Friends

El staff muy atento durante toda mi estancia

4.0/53 Nov 2022

Luis • Couple Trip

Nos hospedamos en ROC JUNGLE dos noches y la tranquilidad durante el día y la noche es excelente, solo ruidos de la naturaleza. Experiencia agradable

3.0/519 Mar 2022

Joshua • Couple Trip

Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay

2.0/510 May 2022

Justin N • Family Trip

Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.

2.0/59 May 2022

Erika

noisy

2.0/54 May 2022

Madeline • Trip with Friends

the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.

1.0/511 Aug 2022

sandra • Couple Trip

Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌

1.0/57 May 2022

Mollie • Family Trip

We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.

Popular Facilities

WiFi

Parking

Fitness Center

tiket Green

Airport Transfer

Luggage Storage

Free Parking

Sports & Recreation

Garden

Fitness Facilities

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Concierge Services

Food & Drinks

Continental Breakfast

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Bicycle Rental

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-6:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Hotel Roc Luxe Tulum - Adults Only]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Roc Luxe Tulum - Adults Only]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

About Roc Jungle Tulum

Roc Jungle Tulum Location
With a stay at Roc Jungle Tulum in Tulum (Zona Hotelera), you'll be a 1-minute drive from Tulum Beach and 6 minutes from Sian Ka'an Biosphere Reserve. This hotel is 5.3 mi (8.6 km) from Tulum Mayan Ruins and 13.9 mi (22.4 km) from Xel-Há Park.

Roc Jungle Tulum Facility and Service
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Roc Jungle Tulum Rooms
Make yourself at home in one of the 25 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bathrobes and slippers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Restaurant and Cafe
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Room Type and Price

Sat, 22 Aug 2026 - Sun, 23 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children