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Hotel

Zelune Luxury Lagoon Resort Bacalar Adults only

Othón P. Blanco, Quintana Roo

Reviews

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4.6/5
FantasticFrom 40 reviews
5.0/56 Apr 2026
Rochelle • Couple Trip
Everything was great but the room we stayed in had no electrical plug in the bathroom for hair dryer or curling iron. Other than that staff and facilities were great. Taxis were 70-80 pesos to go into central Bacalar.
5.0/56 Apr 2026
Rochelle • Couple Trip
Everything was great but the room we stayed in had no electrical plug in the bathroom for hair dryer or curling iron. Other than that staff and facilities were great. Taxis were 70-80 pesos to go into central Bacalar.
5.0/52 Apr 2026
Abraham • Couple Trip
Francisco was outstanding providing information about our stay at Zelune also everyone in the staff . I definitely will be coming back to Zelune
5.0/52 Apr 2026
Abraham • Couple Trip
Francisco was outstanding providing information about our stay at Zelune also everyone in the staff . I definitely will be coming back to Zelune
5.0/528 Mar 2026
Juan • Couple Trip
En general todo el hotel está muy bien, solo como sugerencia consideren poner una repisa en el área de la regadera para colocar jabón, esponja o shampoo. Un extractor en el área del wc estaría muy bien.
5.0/528 Mar 2026
Juan • Couple Trip
En general todo el hotel está muy bien, solo como sugerencia consideren poner una repisa en el área de la regadera para colocar jabón, esponja o shampoo. Un extractor en el área del wc estaría muy bien.
5.0/524 Mar 2026
Vanessa Fuentes • Solo Trip
Lugar muy tranquilo si quieres estar en silencio. Muy romántico para parejas y tienen un excelente servicio.
5.0/524 Mar 2026
Vanessa Fuentes • Solo Trip
Lugar muy tranquilo si quieres estar en silencio. Muy romántico para parejas y tienen un excelente servicio.
5.0/520 Mar 2026
Angela • Couple Trip
Gracias por esta increíble experiencia!! Esta maravillosa el Resort!, Como única sugerencia considero que seria mejor implementar un jacuzzi en lugar de la alberca. Definitivamente regresaria a hospedarme en este lugar.
5.0/520 Mar 2026
Angela • Couple Trip
Gracias por esta increíble experiencia!! Esta maravillosa el Resort!, Como única sugerencia considero que seria mejor implementar un jacuzzi en lugar de la alberca. Definitivamente regresaria a hospedarme en este lugar.
5.0/518 Mar 2026
Juan Antonio • Trip with Friends
Increíble atención y lugar dentro de la selva
5.0/518 Mar 2026
Juan Antonio • Trip with Friends
Increíble atención y lugar dentro de la selva
5.0/516 Mar 2026
Juan Jose Alva
ok
5.0/516 Mar 2026
Juan Jose Alva
ok
5.0/513 Mar 2026
Jaime
This is such a unique quaint space we loved everything about it
5.0/513 Mar 2026
Jaime
This is such a unique quaint space we loved everything about it
5.0/58 Mar 2026
Lizbeth
I loved this hotel. This was my 3rd time in Bacalar and so far is the best hotel that I have stayed so far. I travel a lot for work and pleasure. This have a great vibe excellent staff. A big plus is their restaurant who had Henry who had an excellent service he brought a lot of value to the service in the hotel and the restaurant. I would say that only details for me was the WiFi, that connection was weak and for a minute when I what to check their tv it was not connection. More pressure on the head shower would be a great. I still give a 5 start because that staff tried to provided help with great attention.
5.0/58 Mar 2026
Lizbeth
I loved this hotel. This was my 3rd time in Bacalar and so far is the best hotel that I have stayed so far. I travel a lot for work and pleasure. This have a great vibe excellent staff. A big plus is their restaurant who had Henry who had an excellent service he brought a lot of value to the service in the hotel and the restaurant. I would say that only details for me was the WiFi, that connection was weak and for a minute when I what to check their tv it was not connection. More pressure on the head shower would be a great. I still give a 5 start because that staff tried to provided help with great attention.
5.0/51 Mar 2026
jorge
Excelente servicio, alta calidad en atención y amabilidad, muy buena localización en especial si desea estar en un lugar acogedor y rodeado de la magnífica vista del la laguna de Bacalar, la comida muy rica y de muy buena calidad, totalmente recomendado.
5.0/51 Mar 2026
jorge
Excelente servicio, alta calidad en atención y amabilidad, muy buena localización en especial si desea estar en un lugar acogedor y rodeado de la magnífica vista del la laguna de Bacalar, la comida muy rica y de muy buena calidad, totalmente recomendado.

Location

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Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Zelune Luxury Lagoon Resort Bacalar Adults only

Zelune Luxury Lagoon Resort Bacalar Adults only Location
With a stay at Zelune Luxury Lagoon Resort Bacalar Adults only in Bacalar, you'll be on the waterfront, just steps from Lake Bacalar and a 4-minute drive from Laguna Bacalar Ecological Park. This spa hotel is 2.7 mi (4.4 km) from Fort of San Felipe and 3.7 mi (5.9 km) from Municipal Spa of Bacalar.

Zelune Luxury Lagoon Resort Bacalar Adults only Facility and Service
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).

Zelune Luxury Lagoon Resort Bacalar Adults only Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Restaurant and Cafe
Enjoy a meal at Tizmiche, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Room Type and Price

Thu, 27 Aug 2026 - Fri, 28 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children