Hotel>Marrakech - Tensift - Al Haouz>Marrakech>Bour>Pickalbatros Sungo Club - All Inclusive

Primary image 1, Pickalbatros Sungo Club - All Inclusive, Marrakech

Spa 2, Pickalbatros Sungo Club - All Inclusive, Marrakech

Spa 3, Pickalbatros Sungo Club - All Inclusive, Marrakech

Room 4, Pickalbatros Sungo Club - All Inclusive, Marrakech

Sport court 5, Pickalbatros Sungo Club - All Inclusive, Marrakech

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Pickalbatros Sungo Club - All Inclusive

Bour, Marrakech

The Fun Awaits

Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Reviews

See all

4.0/5

GoodFrom 21 reviews

5.0/515 Jul 2026

Abderrahim • Family Trip

Wer eine sehr erholsame und schöne Zeit mit der Familie verbringen möchte ist hier genau richtig. Hier hat man einfach alles was man braucht. Die Kinder haben sie super wohl gefühlt. Hier hat man alles. Sehr viele Pools, Aqua Park, verschiedene Restaurants, ein super Fußballplatz, tenis, Basketball. Für Kinder und Jugendliche ist das einfach ein Paradies. Sehr schöne große Zimmer. Sehr sauber, super nettes Personal. Vielen Dank vor allem an Hamza, der Manager und khaoula. Vielen Dank an alle. Wir haben uns sehr wohl gefühlt und werden bald wieder kommen. Herzlichen Dank!

5.0/531 May 2026

Tatiana • Family Trip

Everything was wonderfull

5.0/529 May 2026

najlaa • Family Trip

L'hôtel est excellent,des chambres spacieuses propres et tranquilles,plusieurs piscines à disposition,des activités.buffet tres varié et délicieux,et service à la hauteur

5.0/58 May 2026

Ismail

5.0/58 May 2026

Soufiane • Family Trip

Notre séjour a été agréable et merveilleux. Ce n'était pas notre première visite dans cet hôtel, et ce ne sera pas la dernière.

5.0/523 Apr 2026

Kevin • Family Trip

An absolutely wonderful experience and will return later this year

5.0/520 Apr 2026

sam • Family Trip

Great all inclusive stay. Kids loved the use of the padel court, football pitch & aqua park

5.0/54 Mar 2026

Florent • Family Trip

Super installations ! Terrains de foot et pádel magnifique. Seul regret : pas de ballon de foot en bon état et la plupart des raquettes cassées. Enfin, il y a un nombre incalculable de piscines, mais pas une seule n'est chauffée. C'est le vrai point noir au milieu d'un super séjour

4.0/529 May 2026

Yahya • Family Trip

Très bon séjour dans l’hôtel. Les chambres sont très confortables et propres. Tout est très bien. Le buffet mériterait un peu plus de variétés pour atteindre le standard des 5 étoiles

4.0/517 May 2026

Marouane

Super hôtel club : led enfants se ont amusé comme jamais, la salle de sport et les piscines sont top. Les Restaurants sont tres bien aussi cependant ce n'est pas un 5 etoiles mais plutot un bon 4 etoiles. Le service est globalement bon mais le personnel du bar vers la boulangerie n'est vraiment pas souriant, les serveurs du matin et du midi sont peu cordial à linverse du soir où l'équipe est globalement au petit soin. Le service de menage n'est pas bon manque systématiquement des serviettes, des savons ou parfois oublie de jeté la poubelles. C'est un hotel rénové et sa se voit car les finitions ne sont pas au rdv. Dommage que le terrain de foot soit trop grand, il aurait été préférable d'avoir plusieurs petits terrains afin de mieux en profiter. Terrain de paddle et parc aquatique sont tres bien. Beaucoup de personnel à la réception mais pas d'une grande efficacité. Si c'était un hotel 4 etoiles j'aurai mis la note de 5/5 cependant ayant fait de nombreux 5 etoiles je trouve que ce n'est pas niquel.

4.0/519 Apr 2026

Ifrah • Family Trip

Staff needed better service

4.0/510 Apr 2026

Mark

Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor

4.0/528 Mar 2026

Adnane • Family Trip

We have enjoyed Pickalbatros Sungo. The property was very clean. The staff very polite, welcoming, nice and helpful. Pools were very clean. We have enjoyed water park. Food was fresh and abundant. The weather in March (end of March) did not cooperate and we had couple gloomy and rainy days but this was not the fault of the resort. The only thing we did not like and we thought the resort management could have done a better job was the entertainment area and its quality. The area was basically a bar in the basement, smelled like cigarette. Very tiny and not enough seats and lacked security code (only one way in and no emergency doors). Not sure why they did not do entertainment outdoors next to the main cafe? We basically tried entertainment the first night and never went back.

4.0/513 Mar 2026

Ann-Kristin

En restaurant kjeftet på medarbeidere foran gjestene. Han fremsto som sint. Ingen hyggelig opplevelse.

4.0/525 Feb 2026

Sophie

Super accueil, super personnel. Tout est au top. L’alimentation est au top. Seul gros bémol à notre arrivée malgré l’horaire respecté, la chambre n’était pas prête. Et ce n’était pas la bonne chance, nous avons dû changer de chambre de.. en ayant payé un supplément à la

3.0/58 Jun 2026

Keith • Family Trip

We spent a week here as a family of five (kids ages 7.14 and 17) and unfortunately would not return. Despite advertising 15 pools, there is nowhere to escape the constant noise. Loud music, water aerobics and entertainment play throughout the day, right up until 11pm and can be heard across much of the resort. Even the water park has music blasting all day. If you want a peaceful holiday, this is not the place. Our biggest issue was cleanliness. On arrival our room had clearly not been cleaned properly, with dirt, insects, missing supplies, poo still down the toilet and up the wall from a previous guest and an unpleasant smell. The adjoining room for our children was also poorly prepared. We were moved two days later (hotel full) but this should never have happened at a hotel claiming five stars. The buffet restaurants were overcrowded, very noisy and repetitive. Food quality was average and hygiene standards appeared poor, with flies around food stations and questionable food handling. Several members of our family suffered stomach problems during the stay. The staff generally tried their best, but management appeared overwhelmed during the Eid period and clearly didn’t care. Requests often went unanswered and communication was poor. The gym and spa is excellent and some of the gardens are attractive. However, these positives did not outweigh the poor cleanliness, lack of relaxation, repetitive food and drink selection and disappointing service. We would not return.

3.0/531 May 2026

Sophie • Family Trip

It was a long wait to get our room ready on first day. Ismail (the concierge) was very helpful and tried to speed up the process. One of the door giving on the garden in our room was broken. We waited two days to get it fixed. Otherwise, the bedrooms were brand new, spacious and clean. The food in this property is flavourless, and the same every day, which is a shame. The drinks are not very nice and we stopped having them. The soft ones were very sugary, the spirit ones were low quality. The animation is ok though very loud and no specific club for teenagers. The animation at night was of average quality. Our kids were not interested. The aqua park is nice and fun. Overall, we had a relaxing stay but considering the price of the stay, we will not come back.

3.0/54 May 2026

Hamid • Trip with Friends

Personnel généralement démotivé notamment les bar-mans et les femmes du ménage Les numéros de téléphone de l’extérieur du club ne répondent pas ni le matin, ni l’après-midi ni le soir !!? La bouffe laisse à désirer en qualité et en diversité (rien de spécial)’ Par contre, le club dispose d’un grand potentiel en matière d’espaces, d’équipements et d’infrastructures hôtelières

2.0/57 Jul 2026

Filiz • Family Trip

Nous avons réservé une grande chambre, on s'est retrouvé dans une petite. La nourriture n'est pas très bonne, les glaces servis au pool bar sont toutes fondues a chaque fois. Présence de cafard dans la chambre. Odeur d'égouts. Bref pas digne d'un hôtel 5 étoiles. Dommage.

2.0/59 Apr 2026

Gareth

We didn’t get the room we had booked and reception staff and manager incapable to sort or offer any compensation. Other staff all excellent

Popular Facilities

Swimming Pool

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Restaurant

Children Facility

Luggage Storage

Accessible Facilities

Free Parking

Sports & Recreation

Fitness Facilities

Indoor Pool

Outdoor Pool

Snack Bar/Deli

Public Facilities

Accessible Parking

Elevator/Lift

ATM/Banking

Locker Room

Parking (Free)

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Concierge Services

Kids Facilities

Children's Pool

Other Facilities

Bar/Lounge

Food & Drinks

Breakfast

Breakfast Buffet

Coffee Shop or Cafe

Health & Beauty

Spa

Steam Room

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

tiket Green

Location

See maps

View on maps

Palmeraie, Route de Casablanca, Marrakech, Marrakech, Marrakesh-Safi, MA

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-3:00 AM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
No pets and no service animals are allowed at this property.

About Pickalbatros Sungo Club - All Inclusive

Pickalbatros Sungo Club - All Inclusive Location
With a stay at Pickalbatros Sungo Club - All Inclusive in Marrakech (Palmeraie), you'll be within a 15-minute drive of Majorelle Garden and Koutoubia Mosque. This all-inclusive hotel is 7.8 mi (12.5 km) from Jemaa el-Fnaa and 1.4 mi (2.2 km) from Marrakesh Stadium.

Pickalbatros Sungo Club - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 13 outdoor swimming pools and a steam room.

Pickalbatros Sungo Club - All Inclusive Rooms
Make yourself at home in one of the 341 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers.

Restaurant and Cafe
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.

Room Type and Price

Fri, 16 Oct 2026 - Sat, 17 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children