Hotel>West Coast>Westland>Fox Glacier Jade Hotel

Public Area 1, Fox Glacier Jade Hotel, Westland

Exterior & Views 2, Fox Glacier Jade Hotel, Westland

Public Area 3, Fox Glacier Jade Hotel, Westland

Bedroom 4, Fox Glacier Jade Hotel, Westland

Bathroom 5, Fox Glacier Jade Hotel, Westland

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Reviews

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Hotel

Fox Glacier Jade Hotel

Westland, West Coast

Reviews

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2.1/5

BadFrom 20 reviews

5.0/514 Feb 2026

William

Clean, hot shower, soap, shampoo, conditioner, towels, AC, wifi didn’t work, had to reprogram the dishtv. Honestly doesn’t deserve it’s 3/10 rating. More like 6-7/10. 5 stars to give it a bump. This place gets the job done.

4.0/518 Feb 2025

Patricia • Couple Trip

You get what you pay for and I couldn't complain as we were a late booking. We had everything we needed, comfortable bed, hot shower and private bathroom. Jesus (spanish manager) did all he could to accomodate us. If you want 5 star and want to pay 4 times the price stay elsewhere but this was very suitable for us, no complaints here 😊

3.0/528 Feb 2026

Paul • Family Trip

The lone staff person I met was friendly and polite. This is mostly a hiker hostel. Our room with the twin beds was totally appropriate (and what was expected for the affordable price). This is not a lux hotel and doesn't sell itself that way. Full bathroom, functional and clean plumbing, a common area kitchen with most of what one needs to prep a meal (bring your own paper towels, maybe plates/glasses and understand this is shared low-cost housing). That said, the facility is in dire need of exterior maintenance. Not sure how they could afford all that needs to be done with the vacancies we saw on our visit, but the grounds and building exterior could use hundreds of hours and maybe thousands of dollars to really dress it up. It has so much potential - if the area through-traffic would support it. There's a restaurant attached to the building, but it is closed. The cafe on the same property wasn't open when we stayed - didn't look to be operational. There is a gas station right across the way, several competing (no vacancy) hotels and hostels, a dairy-type convenience store and two cafes (breakfast and a really crowded and understaffed lunch/dinner/bar) just a block away. Seriously, if you are looking for a place to park your tired legs after hitting the nearby glaciers and hiking trails, or a heli ride/tour, and you aren't seeking fancy, the rooms are totally adequate to sleep. Just don't expect chocolates on your pillow.

3.0/522 Feb 2026

Nicky • Family Trip

Room seems slightly unclean

3.0/524 Feb 2025

ZOLTAN • Trip with Friends

As a room where we stayed for a night was clean and convenient. However, the whole building needs some maintenance.

3.0/522 Feb 2025

Joy • Couple Trip

The whole place could do with some care, very tired looking building, peeling paint, not that clean, could nit connect to the wifi, no tv and no cups to make a drink in, The bed however was really comfortable and we did sleep well.

2.0/56 Apr 2026

Kim • Couple Trip

Room was very clean, on suite bathroom was good,wifi was terrible didn't work from room. Had to walk to reception to get wifi.

2.0/511 Feb 2026

Alistair • Trip with Friends

There was a toilet leak - although we were refunded half the cost - walking on wet floor in the cubicle wasn’t ideal The whole place was shabby, painting not done in a long while, rundown and health and safety issue with the chicken wire on the stairs which was broken and in need of urgent attention Tge fridge in our room froze all our goods in the night . No milk provided with the tea and the pillow were rough and ready - for $250 it was a poor show but the reduction because of toilet leak was welcome

2.0/517 Mar 2025

Jeff • Family Trip

While the exterior appearance was quaint the rooms were small, outdated, and the shower wouldn’t drain

2.0/516 Mar 2025

Andrew • Solo Trip

Very old and tired. No cutlery or cups But a kettle.

2.0/520 Feb 2025

Vere • Couple Trip

The hotel is in very poor, unsightly, condition. The service at reception was absent to minimal. The room was clean but a little tatty despite being said to be one of their best. The TV was connected via WiFi whose channel was not connected to the internet. The satellite TV was not working. Both faults were beyond the capability of the staff to correct. I eventually reset & tuned the sat & its LNB myself. The nearby Bestsy Jane restaurant was great & improved the overall experience.

2.0/51 Jan 2025

Thais • Family Trip

The room was very clean. But it says wifi which unfortunately does not work unless you are outside. The TV works off of wifi, so no TV to be able to unwind. The frame on the twin bed needs to be bigger as you fall off either side giving you mininum area to sleep. But it was great distance to the Fox Glacier walk and Lake Matheson.

1.0/521 Feb 2026

Marie • Family Trip

La chambre était très humide, pas du tout insonorisée, pas le nombre de serviettes nécessaires. La cuisine et les pièces communes étaient dans un état pitoyable (sale, cassé, beaucoup de poussière, très peu de vaisselle) laverie pareil. L'état général des parties communes fait peur, le parking est laissé à l'abandon, les escaliers et coursives glissent. Scandaleux. À fuir

1.0/518 Feb 2026

Michael • Couple Trip

The whole complex. Completely neglected , the whole complex stank Mildew mould yuk , Decoe appalling . Room was dirty , layers of dust every where , cobwebs on lights , missing sheets kitchen lacking

1.0/517 Feb 2026

Brent • Couple Trip

Terrible room smells like mildew and damp, kitchen smells and was the worst I’ve ever been in. Overall this would have to be the most overpriced room I’ve ever been in. No milk for the tea or coffee and no top sheets.

1.0/526 Jun 2025

Bella

We left within the first ten minutes of arriving. There is no form of heating in the rooms and it was just an all round outdated place that needs a lot of attention.

1.0/518 Feb 2025

Verified traveler • Couple Trip

We were very excited to come to Fox Glacier for our heli-hike tour. That is, until we drove into the ruins of Jade Hotel. We were greeted with an overgrown building, trash, and a sketchy appearance. The registration employee was kind but quickly rushed us out to search for our room. The room was dark, smelled of mold, had no AC or airflow, a plywood-like bed frame, and had leftover hair in the bathroom from previous users. If not for the cold outside air, we would have considered camping in the mountains. I am not sure where else you should seek refuge, but I would not recommend the Jade Hotel, despite its deceiving name. Best of luck and good travels.

1.0/517 Feb 2025

Trevor • Couple Trip

Coffee facilities, but no mugs or teaspoons. No hot water when w went to have a shower, not many guests. When we ran water, it was brown. No wifi where we were. Had to sit in front of office to get reception. Surroundings run down

1.0/52 Feb 2025

Ivan

No daily housekeeping. No hanger in bathroom. This is likd a hostel type of accomodation

1.0/510 Jan 2025

Weiqiang • Family Trip

最垃圾的酒店！

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Info

No Elevators

Hotel Policy

Smoke-free Property

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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39 Sullivan Rd, Fox Glacier, NZ

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-5:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

The front desk is open daily from 2:00 PM - 5:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Fox Glacier Jade Hotel

Fox Glacier Jade Hotel Location
With a stay at Fox Glacier Jade Hotel in Fox Glacier, you'll be just steps from Te Wahipounamu and Fox Glacier Glow Worm Forest. This hotel is 0.2 mi (0.3 km) from Fox Glacier Guiding and 0.4 mi (0.6 km) from Te Koha Gallery.

Fox Glacier Jade Hotel Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Fox Glacier Jade Hotel Rooms
Make yourself at home in one of the 31 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.

Room Type and Price

Thu, 03 Sep 2026 - Fri, 04 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children