Hotel>Iburengerazuba>Rubavu>Gisenyi>Gorillas Lake Kivu Hotel

Sport & Beauty 1, Gorillas Lake Kivu Hotel, Rubavu

Exterior & Views 2, Gorillas Lake Kivu Hotel, Rubavu

Public Area 3, Gorillas Lake Kivu Hotel, Rubavu

Bedroom 4, Gorillas Lake Kivu Hotel, Rubavu

Bathroom 5, Gorillas Lake Kivu Hotel, Rubavu

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Gorillas Lake Kivu Hotel

Gisenyi, Rubavu

The Fun Awaits

Suitable for your business tripStay productive with business facilities.

Reviews

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3.5/5

GoodFrom 21 reviews

5.0/52 Jan 2025

Ingemar • Solo Trip

Very nice hotel with outstanding staff. Ill come back again.

5.0/527 Jan 2023

Doreen • Trip with Friends

The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.

5.0/513 Aug 2022

Hans-Iko • Couple Trip

Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.

5.0/518 Feb 2020

usman • Solo Trip

Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.

5.0/528 Nov 2017

Valda M.

The staffers are excellent. The spa is coming soon and a massage will be very welcome. There needs to be a restroom on the first floor for customer convenience. The Lake Kivu garden is amazing, I wish there were more activities to occupy my curiosities, and more furniture to enjoy the garden. Really, the customer service, care and hospitality were the best! I wish there was more creativity on the buffet although it met my needs. I will hold you to the offer of the coupon off and I'm looking for my reimbursement due to emergency early check out. Thank you Mr. Wagula and staff. VMc

4.0/519 May 2023

Patrick • Solo Trip

Hôtel très agréable avec un personnel hyper dévoué. Malheureusement, la piscine était souvent fermée et la salle de sport ne mérite même pas ce nom. Sinon, tout le reste était parfait

4.0/516 Mar 2022

Calvin • Trip with Friends

The Hotel was comfortable and relaxing and close most activities. Staff was friendly and helpful. Very nice breakfast.

4.0/510 Mar 2020

Verified traveler • Couple Trip

At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.

4.0/54 Mar 2020

Pannaga

Everything is excellent and best value for money. Hotel is clean and safe. Rooms are comfortable. However, you may find the food (especially for vegetarians) options are limited. For business trip, this is a recommended place to stay.

4.0/525 Aug 2019

Verified traveler

Great service and nice location. Lots of mosquitos at night and no nets.

4.0/515 Jul 2019

Verified traveler • Trip with Friends

Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.

4.0/519 Apr 2019

Verified traveler

Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.

4.0/57 Aug 2017

Susie • Couple Trip

The manager of the hotel was extremely helpful, I am a wheelchair user and he showed me two different types of room so I could choose which was more suitable for me. The entrance to the hotel is not wheelchair accessible but once inside the hotel the ground floor is level access. The food at the hotel was also much better than anything we sampled elsewhere and we ate all our meals there as a result. There was some noise from exercises taking place on the beach but in the hotel itself there was a party and we were worried about the impact of the noise but by 10 PM it was very quiet.

3.0/53 Dec 2024

Emily • Solo Trip

The grounds of this hotel are lovely. The hotel itself is old and the facility is aging. Many things don't work or break. The Lakeside room I had was not really lakeside, you could not hear the lapping of the waves - which is what I had hoped for. The food is overpriced and the menu limited. It is convenient and tourists might enjoy it, but for the business traveler it is a disappointment.

3.0/59 Apr 2023

Alex • Family Trip

The hotel has seen better days. The rooms were very rundown, the linens were threadbare and the beds were broken. The staff was friendly, but o would recommend looking somewhere else, especially for that price.

2.0/526 Feb 2026

Prince • Family Trip

Old school no elevator for family with kids

2.0/526 Feb 2023

Richard • Couple Trip

THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open doors. I was not willing to take that chance so said we would have to move. The manager then said they did have one suite with a/c but it cost $250 a night. We worked out a deal so it only cost me a couple hundred dollars more than we already paid through Hotels.com but this was an unexpected and unwelcome surprise. The staff is amazing, helpful, friendly. The breakfast is a very good buffet. The location is wonderful – across the street from the beach, walking distance to a couple of shops and nice coffee /pastry bakery. Lovely well-kept grounds and pool. This place would be perfect if they had a/c. But, because of that and the malaria potential (a friend who lives here that we were visiting said she has had malaria twice so it is a real possibility) I would choose another hotel.

2.0/55 Dec 2020

Bhert • Solo Trip

Place is good but incomplete in what we need. Like one channel no free coffe or water.Restaurant Staff not returning your change of money, i paid thru on line and they said im still not yet paid so i give 200 hundred, then from 290 i paid they just return to me 100 dollar the remaining they said will be give to the driver. But how?

1.0/525 Feb 2026

Venkata Sree Rama Chandra Santosh Kumar • Solo Trip

Management needs to be more transparent with guests. I reached the hotel in the middle of the night (1:30 am) only to be surprised by a water outage. No heads-up was given. The dining experience was equally poor—the menu wasn't ready and there were no vegetarian dishes available. Even with limited occupancy, the service felt disorganized. If you can't provide basic water and a standard menu, you shouldn't be taking bookings.

1.0/525 Jul 2018

Jeongseok

Bad hotel. No good communication hotel.

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

Airport Transfer

24-hour Front Desk

Children Facility

Luggage Storage

BBQ Equipment

Meeting Facilities

Free Parking

Sports & Recreation

Picnic Area

Fitness Facilities

Garden

Snack Bar/Deli

Children's Pool

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Newspaper Stand

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Smoking Area

BBQ Facilities

Business Facilities

Meeting Rooms

24-hour Business Center

Ballroom

Business Center

Info

No Elevators

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

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Avenue de la Cooperation, Gisenyi, RW

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-anytime

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Gorillas Lake Kivu Hotel

Gorillas Lake Kivu Hotel Location
With a stay at Gorillas Lake Kivu Hotel in Gisenyi, you'll be a 1-minute walk from Kivu Lake and 7 minutes by foot from Gisenyi Beach. This beach hotel is 0.6 mi (0.9 km) from Rwanda Tourism University College and 1.1 mi (1.7 km) from Université Libre de Kigali.

Gorillas Lake Kivu Hotel Facility and Service
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Gorillas Lake Kivu Hotel Rooms
Stay in one of 35 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Room Type and Price

Thu, 13 Aug 2026 - Fri, 14 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children