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Kigali Serena Hotel
Nyarugenge, Nyarugenge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
5
Fitness Facilities
Outdoor Pool
Garden
Snack Bar/Deli
Children's Pool
Kids Facilities
1
Babysitting or Childcare
Health & Beauty
4
Spa
Hair Salon
Sauna
Steam Room
Hotel Policy
1
Smoke-free Property
Public Facilities
3
Elevator/Lift
Restaurant
Parking (Free)
Hotel Services
8
Luggage Storage
Express Check-in
24-hour Front Desk
Laundry Service/Dry Cleaning
Hotel Safe
Express Check-out
Multilingual Staff
Concierge Services
Other Facilities
1
Bar/Lounge
Business Facilities
4
Meeting Rooms
Ballroom
Business Center
Gift Shops or Newsstand
Accesibility
2
Accessibility Equipment
Wheelchair Accessible
In-room Facilities
1
Patio or terrace
Transportation
2
Airport Transfer (Surcharge)
Tours/Ticket Assistance
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See mapsKN 3 Avenue, Kigali, Rwanda, Kigali, RWAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in2:00 PM-midnight
Check-out11:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
About Kigali Serena Hotel
Kigali Serena Hotel Location
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 15-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1.2 mi (1.9 km) from Ntarama Church and 1.3 mi (2.1 km) from Kandt House Museum of Natural History.
Kigali Serena Hotel Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Kigali Serena Hotel Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Restaurant and Cafe
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 15-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1.2 mi (1.9 km) from Ntarama Church and 1.3 mi (2.1 km) from Kandt House Museum of Natural History.
Kigali Serena Hotel Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Kigali Serena Hotel Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Restaurant and Cafe
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.