Sinai Suites Hotel

Kimironko, Gasabo

Reviews

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1.7/5

BadFrom 3 reviews

3.0/52 May 2017

Jaydeep

Whilst the service was truly friendly, and the check-in process quick- one couldn't help but feel sorry for the management staff who had to abide by certain 'rules' fixed by their higher-ups. The room cost me around 47$, however the hotel charges another 10 USD (each) for pick ups and drop to the airport. So if one is planning on spending close to 70$ just for a night's stay then I'd prefer some of the other options available near by. The rooms were clean, however my bathroom shower didn't have any water at 6am when I tried having a shower. I called up the reception multiple times but no one bothered answering. The manager told me that since I'm leaving early the next day (6.45am) and their breakfast doesn't start till about 8am, they will give me a packed breakfast. I found that sweet. However, at the time of leaving they had all but forgotten about it. All in all, a forgettable experience. I am certainly not returning to this place!

1.0/521 Oct 2018

Joseph

Incredibly poor customer service. They don't provide an airport shuttle even though during booking it suggests they do. When we got there we discovered there's no A/C or fans, there were no towels in the entire hotel as they'd "sent them out for washing." They didn't have my reservation and in fact if I hadn't taken a printed copy of the Hotels.com reservation we would not have been able to stay there. As it stands, they called me on the phone while I was at the airport heading out to say that they needed me to send them a copy of the paid reservation as they couldn't find it in their system. Without a doubt the worst hotel experience I've ever had! Thinking of staying there? Run a mile in the opposite direction as fast as you can.

Popular Facilities

WiFi

Connectivity

Free WiFi

Location

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KG 40 St., Gate 43, Kimironko, Kigali, RW

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in11:30 AM-anytime

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

About Sinai Suites Hotel

Sinai Suites Hotel Location
With a stay at Sinai Suites Hotel in Kigali, you'll be within a 10-minute drive of Kigali Convention Centre and Kimironko Market. This hotel is 1.3 mi (2.2 km) from BK Arena and 1.5 mi (2.4 km) from Stade Amahoro.

Sinai Suites Hotel Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Sinai Suites Hotel Rooms
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.

Room Type and Price

Tue, 28 Jul 2026 - Wed, 29 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children