Goyang(Hwajeong) Page

- Lighting candles in guest rooms and attaching balloon decorations or similar items to walls are strictly prohibited.
- Minors / ID requirement (passport, national ID, driver’s license):** If you do not bring a physical ID, check-in is strictly not allowed. IDs shown as photos or any other images are not accepted. Cancellations or early check-out due to this will be non-refundable.
- If you change a day-use booking made via the app to an overnight stay, please contact the hotel directly.
- For parties of 3 or more, mixed-gender sharing is not permitted.
- Guest rooms cannot be transferred or rented to others.
- Visits/check-in exceeding the maximum occupancy are not allowed.
- For consecutive stays (extended stays) booked via the app, additional charges may apply depending on the gap between check-in and check-out times. Please confirm with the front desk.
- Depending on hotel circumstances, you may be assigned a twin room of the same grade or another upgraded room type.
- PC/HDMI support is not available in all rooms. Refunds or room changes due to this issue are not possible.
- Reservations made online without reviewing these notices cannot be cancelled or refunded, so please book carefully.
- An additional fee of KRW 30,000 applies for consecutive nights.


For cancellation inquiries, please note that the policy in place at the time of booking will apply.
Any questions regarding cancellations should be directed to Agoda Customer Service rather than to the hotel.


Parking Information
Largest above-ground parking facility in Ilsan/Goyang (no car lift, no underground parking)
One parking space per room. If you need additional parking, please call in advance.
If you need parking before/after your room usage time, please call in advance.
(If not arranged in advance, parking fees may apply or entry may be refused.)

SUITE or VIP Room Usage Guide
The karaoke facilities provided in the Suite and VIP rooms operate only until midnight (00:00) to ensure other guests’ rest. Thank you for your understanding.
The standard occupancy for the Suite is 2 guests, with a maximum of 4 guests. Extra charges apply on-site for additional guests exceeding the standard occupancy.
Mixed-gender sharing for 3 or more guests is not allowed. For Suite rooms, please be sure to call in advance.
For VIP/SUITE day-use stays, entry above the standard occupancy is not allowed. For other details, please contact the property in advance.

Sanitation / Disinfection
All rooms are thoroughly disinfected and ventilated.
Please make sure to review and follow the government’s social distancing and quarantine guidelines by period and level before booking.
All rooms are based on double occupancy (2 guests per room).
Additional charges may apply if the standard occupancy is exceeded.
(Free for children up to 24 months old.)
Cancellations due to disputes, gatherings, or exceeding the maximum occupancy are strictly not allowed.
Visitors are also not allowed if it exceeds the occupancy limit.
(Please refrain from arguments such as “I’m just stopping by” or “I won’t be sleeping here.”)
Mixed-gender sharing for 3 or more guests is not allowed.
These guidelines are to maintain room conditions for all guests and strengthen sanitation measures. If violated, you will be required to check out immediately without any refund. Please make sure you understand this policy.
An additional fee of KRW 30,000 applies for consecutive nights.