Klaven Hotel Myeongdong City Hall

11. Parking Policy
• The hotel does not have a dedicated parking lot.
• Guests are advised to use nearby paid parking facilities.

12. Internet & Wi-Fi
• Complimentary Wi-Fi is available throughout the hotel.
• Wi-Fi ID and password are provided at check-in.

13. Payment & Guarantee Policy
• Credit cards and cash are accepted.
• No deposit is required; credit card details are recorded at check-in and deleted after check-out.

14. Noise & Conduct Policy
• Please keep noise to a minimum after 10:00 PM.
• If noise complaints result in disturbance to other guests, the hotel reserves the right to evict guests without refund.

15. Refund & Early Departure Policy
• For early check-out due to unavoidable circumstances such as natural disasters (with supporting documents), please contact the front desk.
• Otherwise, no refunds are given for early departures.
• Refund processing takes approximately 7 to 10 days.

5. Pet Policy
• Pets are not allowed on the property, except for guide dogs.
• Guests found bringing pets may be asked to leave without a refund.

6. Smoking Policy
• Smoking is strictly prohibited in the hotel and guest rooms.
• Violators will be fined 200,000 KRW or may be asked to leave without a refund.

7. Children & Extra Person Policy
• One child under 8 years old may stay free of charge using existing bedding.
• Extra beds are not provided.
• Cribs are not available, but free bed guards that can be installed next to the bed are available upon request.

8. Breakfast Information
• Breakfast is served daily from 7:00 AM to 10:00 AM at the hotel’s 1st-floor restaurant.
• Rates: Adults 17,000 KRW / Children 9,000 KRW / Children under 8 years old free.

9. Housekeeping Policy
• Room cleaning is provided only upon request by pressing the "Make Up Room" button in the room.
• Without request, linen changes and cleaning are done once every 3 days.
• Housekeeping hours: 7:00 AM to 4:00 PM.

10. Security & Lost & Found
• In-room safes are available.
• Valuables can also be stored at the front desk.
• Lost items are kept for 1 month if no contact is made, and up to 3 months if the owner contacts us.
• Please inquire at the front desk for lost items.


Klaven Hotel Policies and Information

1. Guarantee Policy
• Reservations must be guaranteed with a valid credit card, which must be presented upon check-in for verification.

2. Cancellation Policy
• Reservations must be modified or canceled at least 2 days prior to arrival by 6 PM local time to avoid a one-night cancellation charge.

3. No-Show Penalty
• In case of no-show, 100% of the total room charge will be charged.

4. Check in & Check out Policy
• Check-in: 3:00 PM
• Check-out: 12:00 PM
• Early check-in and late check-out may incur additional charges. Please inquire at the front desk.