LOTTE CITY HOTEL DAEJEON

[Group Booking Exception Policy]
Bookings for 5 or more rooms with the same check-in date are classified as group bookings and are subject to separate payment and cancellation policies.
Payment must be completed within 48 hours of booking confirmation.
Once payment is received within the deadline, the booking will become non-cancellable and non-changeable. Please note that refunds may not be available.
If payment is not received by the deadline or we are unable to contact you, the booking may be cancelled automatically.
※ Bookings for 5 or more rooms with the same check-in date are classified as group bookings, even if made separately, when details such as the guest name, contact information, or payment method indicate that the bookings are for the same party. The separate policies above will apply.
This policy is in place to support effective room inventory management and reliable booking operations for all guests.
Different policies and additional charges may apply to bookings of 5 or more rooms.

1) Fitness CenterOperating hours have been updated to 24 hours.2) C'LOUNGEStarting December 1, 2025, C'LOUNGE Café will operate as an unmanned café.07:00 – 18:00: Unmanned café service18:00 – 23:00 (Last order at 21:20): BAR service
All special requests are subject to availability and are not guaranteed by the property. For inquiries please contact the Agoda Customer Service.
Guests may be asked to present identification at check-in to verify their reservation details. If they refuse to present ID, or provide false, forged, altered, or someone else’s identification, their stay may be denied.

The name of the guest checking in must match the reservation, ensure the guest name is correct at the time of reservation.
The operation details of C’Café are different for each day of the week, please contact C’Café for more information.
[Guidance on how to use the parking lot]
. One car is available to parking per room (only provided sequentially to vehicles entering at the time of check-in on the same day)
. Pre-booking for parking is not possible
. Additional cars need to charge (maximum KRW 20,000 per day)
. Since it is not designated parking, parking may not be possible if it is full when re-entering.
. It is recommended to use public transportation as much as possible due to the narrow parking space.
※ Nearby toll parking lot: Exposition Science Park parking lot, Doryong-dong 3-1
(Parking fee: Up to KRW 20,000 for 1 night and 2 days / Customer's burden)


-Toothbrushes and toothpaste are not provided to help reduce the use of disposable products as part of the ‘Re:think’ campaign. (Effective as of April 15, 2022)
If necessary, please use City Express's products. (For City Express location, contact the front desk)



Because of the credit card payment issue, please make sure the name of the reservation and the name of the real guest have to be same.
Kindly be informed if the name is different, unable to proceed check in.




Hollywood Double BED SIZE: With a width of 2.2M (1.1M*2), the Standard/Superior/Deluxe Hollywood Double rooms have two single beds combined into one, making it approximately 1.5 times wider than a conventional double bed.


Check out time for reservations made between 1st of March and 30th of April 2025 is noon (12:00/same as before). but for the reservation after 1st of May will be changed to 11:00 a.m.