Lotte Hotel World

- [Re:think - Reducing Single-Use Amenities]
In support of our sustainability initiative, toothbrushes, toothpaste, razors, and shaving gel are not provided. These items are available for purchase through the minibar service.
- Group Booking Policy
The following policy applies to ensure efficient room inventory management:
Reservations of 5 rooms or more with the same check-in date will be considered a group booking.
Reservations with fewer than 5 rooms may also be classified as a group booking if guest name, contact details, payment method, or other booking information indicate the same travel party.
Full payment is required within 48 hours of booking.
Once payment is completed, cancellation or modification may be restricted and refunds may not be available.
Reservations may be cancelled if payment is not received within the required period or if the hotel is unable to contact the guest.

Airport transfer service is available at an additional charge. Please contact the hotel in advance if you wish to arrange transportation.
An extra bed is available for KRW 60,500 per night. (Available only for selected Character Rooms and Residential Room types, subject to availability.) Please contact Reservations for details.
Baby cots are available for infants up to 10 months of age only.
Guest name changes are not permitted after the reservation is confirmed. Please ensure the guest name is entered correctly at the time of booking.
Guests must be at least 19 years of age to check in. A valid photo ID is required at check-in.
Special requests selected during the booking process are provided for reference only and are not guaranteed by the hotel. For inquiries regarding special requests, please contact your booking provider directly.
[Club Room Benefits]
Available exclusively to guests staying in Club Room categories.

1. Club Lounge

- Breakfast : Mon-Fri: 7:00 AM - 10:00 AM, Sat-Sun: 7:00 AM - 10:30 AM
- Afternoon Tea: 2:00 PM - 4:00 PM
- Happy Hour: 6:00 PM - 8:00 PM
*Happy Hour may operate in two sessions depending on occupancy levels (5:30 PM-7:00 PM / 7:30 PM-9:00 PM).
*Guests of all ages are welcome. During alcoholic beverage service hours, guests under 19 must be accompanied by an adult guardian.

2. Benefits

- Complimentary pressing service (1 garment per day)
- 10% discount on laundry services
- Complimentary use of a meeting room for up to 2 hours (advance reservation required / limited to a 6-person meeting room)

3. Weekday Privileges(For Monday-Thursday check-ins only. Excluding public holidays and peak seasons.)

- Late Check-out until 2:00 PM (subject to availability)
- Complimentary valet parking (one vehicle per room, one-time use only)

[Room Type Changes & Sofa Bed Information]

Rooms are assigned according to the room type confirmed at the time of booking.
Room type requests entered during the booking process are not guaranteed.
Room type changes may be requested at check-in and are subject to availability and additional charges.
Sofa beds are provided with bedding already prepared, and bedding configuration cannot be changed.

[Fitness Center Information]
- Operating Hours: 6:00 AM - 10:00 PM (Closed on the last Monday of each month)
- Facilities: Fitness Center & Swimming Pool (Complimentary), Sauna (Chargeable)
- Sauna Fee: KRW 27,500 per guest
- Complimentary Sauna Access: Suite Rooms and Club Rooms only
- Age Requirements:
Fitness Center: 18 years and older
Sauna: 14 years and older
Swimming Pool: Open to all ages (Guests under 14 must be accompanied by an adult guardian)

[Valet Parking]

- Valet parking is recommended during peak hours.
- Hours: 7:00 AM - 10:00 PM
- Fee: KRW 30,000 per vehicle