Please call the property after completing your reservation to confirm your reservation and convey any precautions for use before check-in.
Property contact information can be found on the website (http://azurekids.kr/theme/basic/main.php)
[Common Information]
ㅁ When making a reservation, you must enter the correct phone number and email address where we can contact you for the property information and check-in (face-to-face/non-face-to-face) information.
ㅁ If you did not fill out the information at the time of reservation or entered it incorrectly, please forward your contact information and a copy of the reservation confirmation (or reservation details) to the property as soon as possible.
ㅁ The property is not responsible for any problems that arise if you do not enter your contact information or enter it incorrectly.
ㅁ If you are checking in after 6 PM (Korean time) on the check-in day, you must contact the property directly in advance to discuss the check-in time and method.
ㅁ Even if they are not listed on the Agoda sales page, additional charges may apply for other options, such as additional services within the property and use of facilities.
ㅁ The type and status of other options such as additional services and facilities, usage fees, and payment methods vary by property , so please be sure to check with the property directly before check-in.
ㅁ The use of additional services, facilities, and other options may be restricted depending on the weather or conditions of the property on the day of use, and no refund of property costs is possible due to this.
ㅁ All children and infants are considered the same number of adults regardless of age. If the maximum number of guests per room is exceeded, you may have to pay an additional fee or be denied entry even if the reservation has been completed through Agoda.
[Notification]
ㅁ Please be sure to call the accommodation contact number after completing the reservation to confirm your reservation before check-in and to convey any precautions when using the accommodation.
[Private Indoor Pool]
ㅁ Indoor pool villa usage fee: KRW 70,000 per night (temperature maintained from check-in to check-out)
ㅁ Warm water is maintained from check-in to check-out (cold water is not available)
ㅁ All rooms are available year-round
ㅁ The use of oils, bubble bath products, other bath additives, flower petals, and food in the pool is strictly prohibited
ㅁ On-site payment required / Advance reservation is mandatory
ㅁ For guests with infants or young children, please pay special attention to their safety
[Private Barbecue in All Rooms]
- Provided item: Electric grill KRW 20,000 (regardless of the number of guests)
- Usage fee: KRW 20,000 (on-site payment) / For rooms A and B, two grills are available (KRW 20,000 for one grill, KRW 40,000 for two grills)
- Available hours: 18:00 PM ~ 20:00 PM
- Please note that personal burners, electric/gas grills, charcoal grills, and firewood brought from home are strictly prohibited
[Pet-Friendly Policy]
Pet-friendly rooms: E1, E2
Pet fee: One pet stays free; an additional fee of KRW 20,000 per pet applies (up to 2 pets under 10kg each)
Pet amenities provided: Pet bowl set, potty tray, potty pads, pet shampoo, pet towel, pet brush, pet toy, pet mat, pet dryer, waste bags, and pet bathtub (pet bathing is only allowed in the pet bathtub)
Advance inquiry is required if you wish to bring a pet
Additional pet fees must be paid on-site
Please make sure to call the accommodation after the reservation is completed to confirm the reservation before entering the room and to convey the precautions when using it.
You can check the contact information of the accommodation on the website (http://azurekids.kr/theme/basic/main.php).
ㅁ Admission may be denied depending on the property or room entry regulations such as number of guests, age, gender, pets, etc., so please be sure to check with the property in advance.
ㅁ Special requests may vary depending on the property and circumstances.
ㅁThe property is a non-smoking area. Guests are responsible for costs, damages, and responsibilities due to smoking.
ㅁ Room reservation status may not match 100% due to the nature of real-time reservations. In some cases, duplicate reservations may occur, in which case the reservation paid for first will be reserved first.
ㅁ Reservations may not be possible or may be canceled depending on the reservation status after purchase. After purchase, please be sure to confirm with the hotel whether your reservation has been confirmed. In case of cancellation due to any of these reasons, a 100% refund is possible even on the day of reservation, and no other compensation is possible, so please make sure to confirm whether your reservation has been confirmed.
ㅁ For any other questions or information, please inquire and deliver directly to the property for accurate and quick processing.
ㅁ Contacting the property through 'Contact the property' within the Agoda web/app is not possible, so please contact the property or Agoda's customer service center.
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