Yeoksam Artnouveau City Hotel and Residence

When booking more than 5 rooms, different policies and additional supplements may apply. This applies to A single booking with multiple rooms or Multiple bookings made under the same account.
- However, minors who have not yet had their birthday in the year they turn 19 may check in without a parent or guardian only if they bring all of the following: the hotel’s designated accommodation consent form, a family relationship certificate, and a copy of the parent or guardian’s ID.
- Please refer to the hotel website for detailed information about accommodation for minors.
- Even if a minor checks in without a parent or guardian after submitting the consent form, mixed-gender stays and alcohol consumption in the room are prohibited. Violations may result in removal from the property.

[Other Information]
- Repair or cleaning fees may apply if bedding, amenities, or facilities in the room are damaged or heavily soiled. (The property may request a card pre-authorization or a cash deposit at check-in.)
- The information above is subject to change depending on the hotel’s circumstances.

- Only dogs are permitted. Other types of pets are not allowed.
- Please wipe your dog’s paws before entering the room after going outside.
- Please dispose of dog waste in the toilet and place used pee pads in a hygiene bag before putting them in the trash bin.
- In shared areas outside the room, including the parking lot, elevators, and lobby, dogs must be in a pet stroller or carrier, or kept on a leash. Please observe proper pet etiquette.
- Dogs that bark excessively or show aggression toward other dogs or people may be required to leave without a refund.
- If your dog causes damage or injury to another guest or pet, the parties involved are responsible for resolving the matter. The property and its staff cannot be held responsible.
- Dogs must not be left unattended inside or outside the room. You will be charged for the cost of repairing any damage caused by your dog.
- If your dog causes harm to another guest or staff member, you will be considered to have agreed to compensate the property for any resulting losses, claims, damages, liabilities, expenses, and costs.
- Bringing a dog without prior approval may result in removal from the property and additional penalties.

[Accommodation Policy for Minors]
- Minors may stay only when accompanied by a parent or guardian. The property may request identification, a parental consent form, and proof of relationship at check-in. Stay may be denied if these documents cannot be verified.

[Check-in/Check-out]
- Check-in: 4:00 PM / Check-out: 11:00 AM
- If you plan to check in after 2:00 AM, please contact the property’s front desk.

[Parking Information]
- Parking location: On-site hotel parking lot
- Parking is not available for overnight stays.
- Parking is available only for day-use bookings that include parking. Vehicle registration is required.
- One passenger car per room is permitted. Large and special-purpose vehicles are not permitted.
- If you book an overnight stay with the “No Parking” option and use the hotel parking lot, a parking fee will apply. This fee cannot be waived.

[Important Information]
- Please provide your contact number when booking so the hotel can assist you during your stay.
- For rooms assigned at random or upon check-in, a specific room or bed type cannot be guaranteed.
- You may be assigned a room that differs from the photos shown, and the view may vary.
- Minors cannot make reservations. (Minors are not permitted to stay, and refunds will not be provided.)

[Check-in Instructions]
- The hotel offers contactless check-in. Please use the kiosk to issue your room key.
- Enter the kiosk reservation number sent by text message or email before arrival into the kiosk on the first floor to receive your room key.
- Please bring your ID for check-in.
- If you have not received your kiosk reservation number by your check-in date, please contact the Reservations Office or front desk.


[Additional Guests]
- Please confirm availability and any additional charges before staying with more guests than the standard occupancy. Children over 36 months are included in the occupancy count, and the maximum room capacity must not be exceeded.
- One infant aged 36 months or younger may stay in addition to the maximum room capacity.
- Extra bedding and beds are not available.

[Pet Rooms: Dog-Friendly Rooms Only]
- Dogs are permitted only in rooms specifically labeled “[Pet Room].”

[Important Requirements]
- Under the amendment to the Enforcement Rules of the Food Sanitation Act, effective March 1, 2026, proof of vaccination is required when staying with a pet.
- Please bring your dog’s vaccination certificate when checking in.
- Accepted documents include vaccination and health certificates or an electronic health record in a mobile app.
- Owners of designated dangerous dogs are legally required to have liability insurance under the Animal Protection Act to cover potential injury or property damage caused to people or animals.

[Items Provided in Dog-Friendly Rooms]
- Dog-friendly rooms include food and water bowls, a toilet tray, two pee pads, one dog towel, two waste bags, one deodorizer, two toys, one pack of wet wipes, and one leash.
- These items are provided once at the beginning of the stay, including for consecutive-night stays. Two additional pee pads per night are available upon request. (Items provided may change.)
- Up to two dogs are allowed, with a maximum weight of 10 kg per dog. (One dog is included; a maximum of two dogs is permitted.)
- An additional fee of KRW 30,000 applies for one extra dog. More than two dogs are not permitted.
- Dogs legally classified as dangerous, as well as dogs with strong aggressive behavior, must wear a muzzle.

[Non-Smoking Policy]
- Smoking is prohibited throughout the hotel, including in all guest rooms.
- Please use the designated smoking area.

[GOGREEN Policy]
- Yeoksam Artnouveau Hotel is committed to reducing waste and plastic use.
- To reduce packaging and disposable items, disposable amenities are not provided in guest rooms, except for bottled water. Bathroom amenities are provided in large refillable containers.
- For stays of up to two nights, room cleaning is not provided. For stays of three nights or more, one room cleaning is available upon request.
- Please request room cleaning at the front desk by 1:00 PM on the day you would like the service.

[Early Check-in/Late Check-out]
- As the hotel operates without on-site staff, check-in and check-out outside the designated times are not available.

[Room Information]
- Please check the room options before booking, including whether parking or cooking facilities are available.
- Rooms are equipped with free Wi-Fi, a TV, air conditioning, heating, a wardrobe, a dressing table, a table, and chairs.
- A hair dryer and bathroom amenities are provided, including shampoo, conditioner, body wash, towels, slippers, toilet paper, and tissues.
- Rooms with cooking facilities include an induction cooktop, microwave, cooking utensils, tableware, a refrigerator with bottled water, and a kitchenette.
- Cooking meat and fish is prohibited. Only simple cooking, such as preparing meal kits or instant noodles, is permitted.
- Cooking is not permitted in rooms without cooking facilities. The in-room residential facilities must not be used for cooking.