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Bedroom 3, New Tristar Beach Hotel, Pothuvil

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

New Tristar Beach Hotel

Pothuvil, Ampara

The Fun Awaits

Perfect for nature loversOnly 550 m to Arugam Bay Beach

Reviews

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3.5/5

OkayFrom 8 reviews

5.0/54 Sep 2025

maria • Trip with Friends

It was magical, in front of the sea and very quite and clean

5.0/53 Jul 2025

Neil • Couple Trip

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay in Paradise – New Tristar Hotel, Arugam Bay We had the absolute pleasure of staying at the New Tristar Hotel in Arugam Bay for 4 nights, from 29th June to 3rd July, and it was nothing short of exceptional. From the moment we arrived, we were warmly welcomed by the outstanding staff and the incredible manager, Arooz. His attentiveness, kindness, and genuine care made us feel right at home and truly elevated our experience. Our room was spotless and well-equipped, with efficient air conditioning, a working fridge and kettle, and 24-hour hot water in the shower — all the comforts you’d want while staying by the sea. The cleanliness and efficiency throughout the hotel were of the highest standard. Each morning, we were treated to a delicious breakfast featuring a fragrant mix of Sri Lankan specialties alongside comforting European favorites — a perfect start to each day. But the real highlight was the location. The hotel is directly on the beach, and we were lucky enough to watch the sunrise over the ocean right from our balcony — an unforgettable view that will stay with us for a long time. A heartfelt thank you to Arooz and the entire team for making our stay so memorable. Your warm hospitality and attention to detail made all the difference. We left feeling relaxed, recharged, and already looking forward to our next visit.

4.0/515 Aug 2025

Shane • Family Trip

I stayed for 1 night and the room was really nice and clean. The hotel staff very hospitable and friendly. Its a lovely view as it opens to the beach!

3.0/527 Jul 2025

Zoltan • Solo Trip

I did not have a great stay here, because of the hotel and hotels.com. First off, let me say that the hotel and rooms are ok, the breakfast is good, and the location is great (in the middle of the main business area and your back door goes right to the beach). BUT this makes it very difficult for light sleepers, which I am. I thought the beach would have a calming sound, but during high season the waves sound like a thunderstorm right outside your back door. And fishermen are parked right behind the hotel so you will hear them start their engines at 5:00 a.m. Also, there is a restaurant that parties all night on Thursday nights literally next door. Because of this I asked the manager if I could leave two days early for my 7-day stay. He agreed and asked me to have hotels.com connect with him. When I asked hotels.com to connect with him they have the wrong contact information, and the manager apparently can't connect with them either, so they couldn't get a hold of each other. How can you be on the website and not be able to communicate with each other? So I was forced to stay the entire 7 days and barely sleep at all. The manager is very nice but could not help me even though he said he could. But this place is good if you are a deep sleeper.

1.0/52 Sep 2025

Verified traveler • Trip with Friends

I had high expectations despite some negative reviews, but unfortunately, my experience was disappointing. Only one bottle of water was provided at check-in, with no further supply during the stay. Room cleaning was offered only once a week and only upon request. The drawers in the room were broken. The mini-fridge in one of the rooms did not work. The bedsheet had a visible hole in it. The images online are misleading — there is no direct beach access. The pool is not at this property but across the road in their older property. The reception can only be reached via a mobile call, as there are no in-room phones. The rooms do not have wardrobes, making it inconvenient for longer stays. The locks are outdated, and the hallway tiles creak when walked on, giving an impression of poor maintenance. We tried to raise these issues with Hotels.com but were unable to get proper assistance. Our request for a full refund of the last night (since we had to cut our trip short) was not resolved. The manager of the hotel did not respond to the booking platform, and customer support was not helpful. Adding to the inconvenience, Hotels.com does not provide a Sri Lanka-based contact number, so calls have to be made internationally at the guest’s expense. Overall, the experience fell far below expectations.

Location

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Panama Road, Arugam Bay, Pottuvil, LK

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.

Check-in Procedure

Check-in3:00 PM-11:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About New Tristar Beach Hotel

New Tristar Beach Hotel Location
When you stay at New Tristar Beach Hotel in Arugam Bay, you'll be on the beach, within a 5-minute drive of Arugam Bay Beach and Muhudu Maha Viharaya Temple. This beach hotel is 0.8 mi (1.3 km) from Pasarichenai Beach and 3.9 mi (6.4 km) from Pottuvil Point.

New Tristar Beach Hotel Facility and Service
Take in the views from a garden and make use of amenities such as a communal living room.

New Tristar Beach Hotel Rooms
Make yourself at home in one of the 20 air-conditioned guestrooms. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Room Type and Price

Wed, 05 Aug 2026 - Thu, 06 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children