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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Royal Palm Suite Hotel

Diego Martin, Trinidad and Tobago

The Fun Awaits

Perfect for nature loversOnly 1.3 km to Royal Botanical Gardens and 1.8 km to Queen's Park Savanah

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Near shopping centersOnly 1 km to Long Circular Mall and 2.8 km to Movietowne

Suitable for your business tripStay productive with business facilities.

Reviews

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2.1/5

BadFrom 20 reviews

5.0/519 Feb 2025

Tricia

Staff was amazing love the area would definitely return

4.0/520 Feb 2026

Vernon • Couple Trip

Staff

4.0/513 Feb 2024

Lincoln • Trip with Friends

This was a last minute booking during Carnival. It worked out but the bathroom needed a deep cleaning. No wifi in the room!!! You need to goto the lobby for a strong signal. If you need wifi PASS on this place. Or work in the lobby.

4.0/57 Mar 2023

Javon • Family Trip

I enjoyed my stay and the bed was very comfortable. But I was very disappointed in the Wi-Fi connection. The Wi-Fi connection didn’t connect in my room. They definitely need to invest in a stronger Wi-Fi connection for the whole hotel property.

3.0/59 Mar 2026

Dinsdale Anthony

Great for carnival, but it is a bit of a walk from Everything and taxis are hard to get so you should try to get your own taxi driver. But even still is hard to navigate through the roads so your best bet is to walk. I would definitely stay here again, but I would look into closer hotels, but I enjoyed my stay. The staff is very nice.

2.0/513 Feb 2026

Rudson

poor

2.0/521 Mar 2025

ELIZABETH

Property in adequate nothing like the advertisement said outdated shower didn’t work had no utensils were missing comp. There was no ironing board no kettle to boil water. We had one rusted spoon 2 cups two plates and a rusted knife bedding as in the comforter was not washed prior to us arriving it smelled old stinky not impressed with the price I paid and I booked it at least nine months in advance and the room still wasn’t ready for occupancy.

2.0/511 Mar 2025

Verified traveler • Couple Trip

1st room,no ac,2nd room bird bath no shower,3rd room fixed shower,rusty toilet bowl,bloody sheets,ripped pillow case,doors dirty,toilet did not flush properly.i give benefits to 2 stars but this was the worst.place has potential, swimming pool bottom dirty and tiles missing. Staff was helpful but not accommodating

2.0/59 Mar 2025

Nicholas • Couple Trip

The property is not well maintained at all. There was no trash can in our room, so we had to save trash in a plastic bag we had. We told this to the person at the front desk, who had no response. The rooms were not well cleaned, and everything is old and pretty beat-up. We were lucky to find a place for Carnival, but it was way too expensive for what was provided and not a nice place to stay.

2.0/514 Feb 2024

Manon • Solo Trip

Extremely expensive for a mediocre service

2.0/528 Feb 2023

Robert • Trip with Friends

decent location to carnival but they did not have functioning internet facilities severely outdated

2.0/528 Feb 2020

Linda

i liked that it as close to the main locations and hated everything else.

1.0/512 Mar 2026

Jermaine

I did not stay one night at this property. This is a 'drive thru' motel at best. I need a full refund.

1.0/523 Feb 2026

Evette • Trip with Friends

Do not stay there! The place is a dump! I would not recommend this place! Ants are in the beds and every where! They did not clean the room at all for my 3 day stay! There were no towels! The staff was very rude and disrespectful! They never cleaned my room nor took out the garbage the whole time I stayed there!

1.0/518 Feb 2026

sonia • Solo Trip

This was for a 2 night stay for Carnival 2026, so maybe the hotel is better at other times. Maybe there's been a downturn in visitor numbers which affects income, I don't know. What I do know is that, as it currently stands, I wouldn't encourage anyone to stay there unless there is no alternative. This is real shame, as the location is a good one. Not too far from downtown PoS and a variety of shops within walking distance, especially food. The lobby is 4 easy chairs and a TV high on the wall. That's it. My room, although a good size, was in desperate need of refurbishment and looked like it hadn't been touched in decades. The light switches were a concern, especially the one for the bathroom. The room looked dirty and there was a leak from the bathroom sink. There was an old top sheet on the bed, which matched the curtains. Patched and old. Weak WiFi in the lobby only. For a room that had been 'refreshed' just before I arrived, diabolical is the only word I can use. Of the staff I had interactions with, I want to praise Giselle and her colleague who covered the night shift. They went above and beyond for me. I really hope the owners can turn this site around, but for now, as at 18/2/26, avoid.

1.0/516 Feb 2026

troy • Couple Trip

My recent stay at the Royal Palm Hotel was extremely disappointing, especially considering the price point. The rooms were poorly maintained, visibly run-down, and not properly cleaned. Basic facilities such as the toilets were not functioning reliably, which made the stay uncomfortable from the start. While I must acknowledge that the staff tried their best to assist, the overall condition of the property reflects a lack of proper management and upkeep. As a long-standing Expedia customer, I believe there is also a responsibility on Expedia to ensure that the hotels listed on their platform meet reasonable quality standards. I ended up leaving the hotel two days earlier than planned because the conditions were simply unacceptable. Despite having prepaid through Expedia, I was informed that the booking was non-refundable, forcing me to incur additional costs to secure alternative accommodation. I would strongly encourage Expedia to review this property and implement stronger customer protections so travelers are not placed in similar situations. Based on this experience, I cannot recommend this hotel.

1.0/518 Feb 2024

MUKHSIN • Family Trip

Cleanliness is the biggest issue here. Towels are stained, floor is dusty, bedlinen stained, etc. condition of all appliances are old and unhygienic, eg timescale stains in kettle and iron. It appears that the management do not care about the condition and cleanliness of anything. Will not recommend to anyone.

1.0/51 Mar 2023

Jean • Trip with Friends

Overall - 1/10 Bad. Paid $4k for 2 Rooms during Carnival. The good: close to food and the staff is friendly, that's it. The Bad: check-in process was efficient but not the greatest. I liked how they treated me like I was a member of their family - I felt welcomed and safe. At the room, entry door handle is shabby and anyone can access any room with a credit card -- huge red flag. Security is downstairs but he's not always there. They did their best to clean, but that was not enough. Spider cobwebs on the lamps, corners, and inside simple-to-reach places like the draws. Lots of draws and closet space but you can't use them because the wood is dilapidated. Phones and the internet in the rooms do not work. Sheets seemed new, but the comforters had rust stains. Bathroom is a nightmare. The shower curtain rings were super-super rusty, along with the water handles. The shower's hot water would turn cold mid-shower, and the water would not drain. Imagine trying to get clean after Jouvert and waiting for ankle-high water to drain so you can clean your feet. The toilet would not flush, so I had to be creative after each #2 -- flush a total of 3+ times until it all disappeared. Overall the hotel is in a state of disrepair or ruin as a result of age or neglect. I learned they've been closed down for a while but reopened about 9 months before Carnival to prepare for the crowd. This is not a hotel; it's more of a salvaged, outdated rental.

1.0/52 Mar 2020

Rash • Solo Trip

The rooms were not clean, basic facilities like toiletries were not readily available. It was pretty bad.

1.0/527 Feb 2018

Verified traveler • Family Trip

THE TOILET LEAKED THE WHOLE 5 DAYS, NEVER REPAIRED! TOWELS WERE BLEACHED-OUT WITH NO FACE-CLOTHS, ONLY BIG & SMALL TOWELS. THE WINDOWS COULD NOT FULLY CLOSE SO BUGS STAYED IN THE BATHROOM WHEN THE LIGHTS CAME ON. ONE NIGHT THE POWER WENT OUT 4X'S, THE LAST TIME BEING THE LONGEST-ABOUT 30MIN. THERE WAS NO STORMS. THE WEATHER WAS 75 DEGREES AT NIGHT. THERE WAS NO MICROWAVE ON THE PROPERTY TO WARM FOOD. IT WAS A HOTEL-NIGHTMARE

Popular Facilities

Swimming Pool

WiFi

Parking

Spa

Airport Transfer

24-hour Front Desk

Children Facility

Luggage Storage

BBQ Equipment

Free Parking

Sports & Recreation

Picnic Area

Garden

Children's Pool

Nightclub

Public Facilities

Parking (Free)

Kids Facilities

Babysitting or Childcare

Babysitting or Childcare (Surcharge)

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Smoking Area

BBQ Facilities

Health & Beauty

Spa

Business Facilities

Conference Center

Ballroom

Conference Space

Business Center

Shopping On-site

Info

No Elevators

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

WiFi (Surcharge)

Location

See maps

View on maps

7 Saddle Road, Maraval, Port of Spain, Trinidad, TT

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-10:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Contactless check-in and contactless check-out are available.

About Royal Palm Suite Hotel

Royal Palm Suite Hotel Location
With a stay at Royal Palm Suite Hotel in Port of Spain (Maraval), you'll be steps from Shops of Maraval and a 2-minute drive from Ellerslie Plaza. This family-friendly hotel is 1.2 mi (1.9 km) from Emperor Valley Zoo and 1.2 mi (1.9 km) from Magnificent Seven Houses.

Royal Palm Suite Hotel Facility and Service
Don't miss out on recreational opportunities including a nightclub and an outdoor pool. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Royal Palm Suite Hotel Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and ceiling fans.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the 5 coffee shops/cafes. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Room Type and Price

Wed, 16 Sep 2026 - Thu, 17 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children