Hotel>Kampala>Kampala>Central Division>Metropole Hotel Kampala

Exterior & Views 1, Metropole Hotel Kampala, Kampala

Public Area 2, Metropole Hotel Kampala, Kampala

Bedroom 3, Metropole Hotel Kampala, Kampala

Bathroom 4, Metropole Hotel Kampala, Kampala

Food & Drinks 5, Metropole Hotel Kampala, Kampala

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Metropole Hotel Kampala

Central Division, Kampala

The Fun Awaits

Suitable for your business tripStay productive with business facilities.

Reviews

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3.2/5

OkayFrom 39 reviews

5.0/530 Nov 2021

Shrinivasan

Stay was comfortable

5.0/528 Apr 2019

Verified traveler • Solo Trip

The breakfast spread each morning was excellent, and the food in the restaurant is also excellent. The staff is very friendly and helpful. Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep

4.0/522 Jan 2020

Kevin • Solo Trip

The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.

4.0/58 Oct 2019

Tai

大変快適な滞在でした。従業員の気持ちよい対応と美味しい朝食に感謝。エンテベ空港へのアクセスにも便利。

4.0/518 Jul 2019

Verified traveler

Bonne ubication. Calme et lumineux. Restauration pas top.

4.0/58 Jul 2019

Verified traveler • Solo Trip

Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel

4.0/520 Mar 2019

Raheel • Solo Trip

Very cooperative staff and rooms are run down a bit.

4.0/59 Mar 2019

Verified traveler • Trip with Friends

Staff is extremely friendly and attentive.They made my stay all the better

4.0/517 Mar 2018

Emma

Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.

4.0/57 Mar 2018

Kate

The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun. If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.

4.0/519 Nov 2017

Jan Bisumbule Hedegaard • Couple Trip

Rengøringen var ikke helt god. Virkede lidt som der ikke helt var styr på rengøringen af rummene. Man kunne godt se at hotellet var gammelt og slidt. Men alt det blev helt og opvejet af et utroligt flink, smilende og meget hjælpsom personale. Så alt i alt 3 1/2 stjerne jeg vill ikke betænke mig på at benytte hotellet igen!

3.0/516 Mar 2020

Abu Bakarr • Solo Trip

The hotel neds some updates, it's very old

3.0/59 Mar 2020

Verified traveler

Good basic rooms, restaurant. Very good value

3.0/525 Nov 2019

Verified traveler

Somewhat surprised to assign a lower classified room rather than a pre-booked one. I was more embarrassed because they didn't ask for any comment or understanding on this at the time of check-in. Facility status varies from room to room. Especially, lighting and bathroom drainage are different. Housekeeping time varies with employees. Accommodation costs US$ 75/day, which is not cheap.

2.0/525 Nov 2019

HYANGHEE

very noisy on the street sided room. I cant sleep due to loud club music

2.0/55 Jan 2019

Rebecca

The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.

2.0/53 Jan 2019

Verified traveler

Breakfast choice was poor

1.0/512 Mar 2020

Unsatisfied • Solo Trip

I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.

1.0/523 Feb 2020

Vianney

Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.

1.0/58 Jan 2020

Charles • Solo Trip

If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.

Popular Facilities

WiFi

Fitness Center

Airport Transfer

24-hour Front Desk

Elevator

Meeting Facilities

Free Parking

Sports & Recreation

Garden

Snack Bar/Deli

Fitness Facilities

Public Facilities

Elevator/Lift

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Express Check-out

Hotel Safe

Luggage Storage

Newspaper Stand

Concierge Services

24-hour Front Desk

Other Facilities

Smoking Area

BBQ Facilities

Business Facilities

Meeting Rooms

Business Center

Ballroom

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

Connectivity

Free WiFi

Wired internet (Free)

Location

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Windsor Crescent Road Plot 51-53, Kampala, Central, UG

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-midnight

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.

About Metropole Hotel Kampala

Metropole Hotel Kampala Location
With a stay at Metropole Hotel Kampala in Kampala, you'll be next to a golf course, a 3-minute walk from Uganda Golf Course and a 1-minute drive from The Acacia Mall. This golf hotel is 1 mi (1.6 km) from Kisementi and 1 mi (1.6 km) from British High Commission.

Metropole Hotel Kampala Facility and Service
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Metropole Hotel Kampala Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7 AM to 10 AM.

Important Information
This property is closed from July 22 2025 to July 31 2026 (dates subject to change).

Room Type and Price

Sun, 26 Jul 2026 - Mon, 27 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children