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Exterior & Views 2, Crystal Beach Hotel, Poole

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Crystal Beach Hotel

Poole, Poole

The Fun Awaits

Perfect for nature loversOnly 538 m to Bournemouth Beach and 569 m to Bournemouth Lower Gardens

Tourist attractions nearbyOnly 593 m to Oceanarium and 806 m to Bournemouth Pier

Nice location! Near public transportOnly 2.7 km to Bournemouth Station and 4.7 km to Poole Branksome Station

Reviews

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2.6/5

OkayFrom 18 reviews

5.0/53 Aug 2025

Joel

Lovely very close to town center

4.0/513 Aug 2025

Svitlana • Couple Trip

All good thanks!

4.0/512 Aug 2025

Slawomir • Family Trip

Super lokalizacja, do plaży 5 minutek a co do komfortu to za tą cenę nic lepszego nie znajdziecie. Ważne że czysto, świeża pościel i reczniki. Polecam

4.0/520 Jul 2025

Nigel • Solo Trip

I had a good nights sleep the room was clean and tidy and staff was very nice I would stay again

3.0/55 Oct 2025

Judith

A bit battered. Basic accommodation but a great location. Clean and warm.

3.0/526 Aug 2025

Vijayamaharaj • Family Trip

The property offers a great location with easy access to restaurants, shops, and the shore, alongside spacious and bright living areas. However, the mattress was uncomfortable and felt like springs, leading to a poor night's sleep, and a bedside chair was broken, limiting its usability.

3.0/51 Jul 2025

Patricia • Family Trip

Dirty smelly toilet

3.0/529 Jun 2025

Stuart • Trip with Friends

Hotel is tired, but generally clean. No on site reception, so had to go to hotel next door for keys. Lots of people milling around in the early hours of the morning, banging doors and talking loudly, resulting in a disturbed sleep.

2.0/529 Aug 2025

jignesh

Thanks

2.0/520 Aug 2025

Tomasz • Family Trip

Housekeeping staff not be seen, all requests has to be done by reception in different building ie new towels. Get different room from this what on booking.

2.0/516 Aug 2025

Verified traveler • Family Trip

Room smell bad Shower broken and making noise all night No ac and needed to leave the windows open which you can hear all the noise from outside and couldn’t sleep all night. Carpet dirty but the bed sheets were clean. You can stay in this hotel only in emergency or if you couldn’t find another option.

2.0/512 Aug 2025

Susan • Solo Trip

No WiFi, no service, no staff available at any time. Room not serviced ever during my 5 day stay. Basics lacking, Cup not ever washed, toilet roll not replaced had to use own tissues. Surfaces not wiped, bed never made, bin not emptied, tea/coffee never replenished (thank goodness I brought my own with me) Basin not wiped, no hangers in the wardrobe, just fundamentals. I would not recommend this hotel to anyone. It should just be classified as a room only doss house and even then that is over selling it. I can honestly say, that it felt third world standard of accommodation and should not have ever been classed as a hotel. It was totally mis sold as it said a room with a sea view. Definitely not a sea view room. Lift out of order and could not be used.Steep stairs, lots of them, definitely unsuitable for any kind of disability, not even a ramp up to the front coded front door. Totally impersonal and really bad.

2.0/511 Aug 2025

Shailesh • Family Trip

communication 0. did not get any replies for the messages requesting information. arrived on time but room was not ready. rooms were on 3rd floor but lift was not working. need to pay for parking in the hotel premises while its free in other hotel. it's more like hostel than hotel. Fire alarm went off in the morning but no one was there to assist. not so clean, smelly room n toilet. dirty furniture n broken fridge but fortunetly working.

2.0/59 Aug 2025

Suwayne • Solo Trip

Had to go the hotel around the corner to check in and check out even though there is a receptionist area on the property I stayed it was closed.The wifi literally would come on for like 3 seconds and then be out for like 30 seconds to a minute at a time.Wifi was crappy for my entire stay of 1 night and the workers at the other hotel said they know about the internet problem.They claimed the internet problem is because it is always like this on weekends or when the town is busy and that by Sunday the wifi would be okay.The common areas didnt smell so nice.The room windows could not open.The bathroom didnt have a window.The tv remote had no batteries.The tv toggle wouldnt work.The tv also said no signal.

2.0/527 Jul 2025

Matt • Couple Trip

Really small room bed uncomfortable tv didn’t work shower was just a drip won’t be coming back

1.0/528 Aug 2025

Mohammed • Family Trip

It was not a good hotel at all, the rooms were a lot smaller compared to the pictures they show you on the website. There was no air ventilation it was very stuffy in the rooms.also the check out time was at 11 but the house keepers locked us inside without knocking on the doors. And we left jsut before 11.

1.0/517 Jul 2025

araik

I'm not recommending anyone to go that hotel

1.0/529 Jun 2025

Cristina

Terrible

Popular Facilities

WiFi

Parking

tiket Green

Public Facilities

Parking (Surcharge)

Accessible Parking

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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12 Beacon Road, Bournemouth, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-8:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

The front desk is open daily from 2:00 PM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [14 Priory Road, BH2 5DN]. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

About Crystal Beach Hotel

Crystal Beach Hotel Location
With a stay at Crystal Beach Hotel in Bournemouth (Bournemouth City Centre), you'll be a 3-minute walk from Bournemouth International Centre and 6 minutes by foot from Bournemouth Beach. This hotel is 5.5 mi (8.8 km) from Poole Harbour and 8.2 mi (13.2 km) from New Forest National Park.

Crystal Beach Hotel Rooms
Make yourself at home in one of the 34 guestrooms, featuring kitchenettes with ovens and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided on request.

Room Type and Price

Sun, 02 Aug 2026 - Mon, 03 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children