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Hotel

Kings Arms Hotel

Northumberland, Northumberland

The Fun Awaits

Nice location! Near public transportOnly 1.4 km to Berwick-Upon-Tweed Station

Reviews

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3.5/5

OkayFrom 20 reviews

5.0/514 Oct 2015

Verified traveler

Spent three nights in october and found the staff to be excellent. Room vas very comfortable and clean. A pity there was no wifi in the room but it was available and easy to access in the lounge. I will be back.

5.0/511 Aug 2014

LCP

The hotel has been refurbished and is both very pretty and comfy. The staff is very friendly and the restaurant Limoncello within the facility serves flavourful Italian dishes. The only downside for me was the opening hours for breakfast, 8am on Saturday, too late for breakfast before work. Other than that definitely a superb hotel, ideal for vacation/business alike.

4.0/530 Sep 2015

Donald a

Great location, staff allowed us to park motorbikes round back undercover, only downside was bar closed early

4.0/514 Aug 2015

Eilidh

Auf dem Weg nach Schottland bzw. zur Fähre nach Newcastle bisher immer nur durchgefahren, hatte ich dieses Mal eine Übernachtung in diesem Städtchen eingeplant - und habe nicht eine Minute bereut. Der Ort hat soviel Geschichte und Sehenswertes zu bieten, dass man ruhig länger dort verweilen sollte! Das Zimmer war zwar klein, aber völlig ausreichend und hatte einen kleinen Vorraum für das Gepäck. Das Personal war freundlich und von den anderen Gästen bekam man im Zimmer nichts mit. Für den Gebrauch der Duschen gab es eine Anleitung. ;-) Wer wollte, konnte im angrenzenden Restaurant essen. Allerdings hat man es auch nicht weit in den Ort und zu anderen Lokalen und Cafés.

4.0/526 Jul 2015

Ingela

Mysigt, men lyhört och saknar luftkonditionering, så med öppet fönster får man njuta av måsarnas serenad hela natten... Sängen var inte stor så man måste tycka om att ligga nära varandra. Onödigt stort badrum, men det var fräscht fast lite mörkt. I spegeln tror jag att det skulle finnas en lampa som får några stjärnor att lysa, men den var trasig.

4.0/519 Jul 2015

Jonathan

I thoroughly enjoyed my short stay here and the staff were very welcoming and friendly which, as a lone traveller, was important to me.

4.0/51 Jul 2015

Elspeth

Hotel has been upgraded very well and is very comfortable Room had no shaving point in bathroom and when we pointed this out staff claimed to be unaware! No water glasses in room.

4.0/510 Jun 2015

Lee

Pleasant Hotel in the heart of the town. Ornate Decor in Reception, Bar and other Communal spaces but hotel room (2nd Floor) was bland in comparison. One major complaint was that there was an unknown plumbing/mechanical droning sound which kept 'pulsing'for 10 mins approx every hour from 7:30am. Obviously this woke us and kept us awake. We complained to the receptionist when leaving who apologised but otherwise didn't seem very interested.

4.0/523 May 2015

Verified traveler

The King's Arms is something of a paradox. It's a rather grand old hotel in the middle of town, where, according to the plaque, Charles Dickens did a reading. There is a bit of a Dickens theme running through the ground floor. Bedrooms are comfortable and can be reached via an elevator. The Limoncello restaurant, however, doesn't reflect the theme, and I think it's because it is trying to fill tables by offering plentiful food at attractive prices to local families. It reminded me of Italian restaurants in 1960s Britain, with chianti bottles with a candle stuck in on every table. We were hoping to be able to eat local seafood, but the menu was largely pizza and steak served with different sauces. We felt rushed to make our initial choice, and then were disappointed to see that there were some interesting daily specials on a board that the server had not pointed out. The house red wasn't too good, but it was also very cheap; we should have been a bit more discriminating there. The loud music was unpleasant and made conversation difficult. Service at breakfast was very slow, considering how few guests were there.

4.0/527 Jan 2015

Verified traveler

The hotel reception staff were friendly and nice. The room was very comfortable and I had a good night's sleep. The hotel has a very small and quaint cocktail/wine bar which has plenty of character. The bathroom was very well fitted out with a bath and a separate shower, to a high modern standard. The tap on the sink took a while to run hot water but there was no problem with shower & bath. I didnt have breakfast so I cant comment on that.

3.0/531 Aug 2015

Robert

Room comfortable enough but had no mirror for hair drying/makeup. (Designed by a bloke!). Also, Cedric the resident seagull who lived outside our bedroom window ,woke us up at 0500 each morning.

3.0/526 Jul 2015

Frequent travel

Car parking on street limited to 1hour. All day parking available but none dedicated to hotel residents. Restaurant food ok but better offerings in town.

3.0/523 Jun 2015

Simon Thomas

I always stay in Berwick on business and was extremely disappointed no WIFI in the room 2nd floor as for this I won't stay here unless I have too.

3.0/515 Feb 2015

Andy

The hotel is very impressive when you first walk into reception, and the feeling continues when you reach your room. There were a few teething problems with the new set-up however. I cannot say for other rooms, but ours was on a 20 degree slope! Not really an issue, but one certainly couldnt play marbles on it if one felt the need. Also, i had to tune the tv myself, which not really an issue, but nevertheless could present a problem to the less tech-savvy. There's also this really irritating alarm that goes off if you dont close your room door quickly enough, meaning everyone coming back/leaving throughout the night wakes you up. To finish on a positive, the location is excellent, right in the centre of town.

3.0/59 Feb 2015

Paul

I have stayed in this hotel probably for the last time. The hotel rooms are comfortable and well furnished-with a few problems. The bathrooms are tiled floor to ceiling as a result the bathroom is very cold in winter with a tiny towel radiator which is not up to the job of heating the room. The TV has poor reception. The wifi is non existent in the rooms and the wifi in the foyer is very poor. Service in the restaurant (Limencello) is very poor. Often the chef is late in the mornings for breakfast and the Eastern European staff in the evenings have poor levels of service /etiquette. The restaurant is supposed to be part of the hotel but is run separately so trying to charge the restaurant bill to the room is tricky.

3.0/55 Jan 2015

Graham

No breakfast service, the result of chef not turning up; hotel freezing, no bar open [10ish]. Tiny, tiny rooms! Staff who were at hotel were perfectly fine.

3.0/525 Nov 2014

Peter

The Kings Arms knows what it wants to be, but there are still a few things that need to be done to get there. The bar is too small, while the residents lounge is not used. A lack of staff in the bar led to 4 walks in off the street to walk back out. The room was very pleasant. Not much of a view, as it was at the back of the building. There was no back up plan when the breakfast chef "called in sick". I may be back when the changes are finished.

3.0/59 Aug 2014

Cbsmasskelton

Excellent room . Main issue was that the bar and restaurant are not open after 5pm on a Sunday ! ! ! Unknown in my experience of staying in hotels .

2.0/56 May 2015

Verified traveler

Not a bad hotel, fully refurbished rooms. It is however overpriced. The place is also severely under-staffed, meaning you wait to check it, wait to check out and wait for breakfast, wait to be served at the bar, at any time of the day... breakfast lunch or dinner. Wait, and wait, and wait... Breakfast was a case-in-point... We (a work colleague and I) met for breakfast at 8:15. We went through to the restaurant, via the main reception. We then had to wait, in the dark, for someone to greet us. After 10 minutes, I went back to reception to ask if breakfast was being served. To be told the receptionist would be "with me in a minute". There was no-one else around, guest or staff... The man from reception then turned came through and turned the light on, and asked us what we wanted. I asked for tea, my colleague asked for a cup of the filter coffee, a full jug of which was on the hot plate, to be told that this "would be cold", and would we be OK with a coffee from the machine. It took 15 minutes for these to arrive. We both asked for the "Breakfast Sandwich". I asked for sausage, my colleague asked for bacon and sausage, to be told it was only "choice of sausage and bacon", not both. 20 minutes later I was presented with 2 chipolata sausages (cut lengthways) lined up on two slices of yesterdays sliced white bread. A bargain at just £8.95.

2.0/525 Sep 2014

Verified traveler

Casual approach to customer service. On arrival was greeted by a waitress eating pasta at the reception desk chatting to the manager behind the desk; no one at reception with instruction to dial a mobile number for assistance - it was an incorrect number; no toilet roll in room; no wifi other than in reception; one member of staff at breakfast responsible for taking the order,serving drinks, cooking and cleaning up; en suite impressive and spacious but neither bath or sink plug worked. Etc etc Bottom line is that the good customer service is delivered through staff who are available / accessible to guests, trained in customer service and facilities that deliver functionality and not just a veneer!

Popular Facilities

WiFi

Parking

24-hour Front Desk

Elevator

Accessible Facilities

Free Parking

Sports & Recreation

Picnic Area

Garden

Snack Bar/Deli

Public Facilities

Elevator/Lift

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

24-hour Front Desk

Other Facilities

Entertainment Area

Smoking Area

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Outdoor Furniture

Connectivity

Free WiFi

Location

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43 Hide Hill, Berwick-upon-Tweed, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Visa, Euro/Mastercard, Maestro, Solo, Switch
The public areas leading to the Executive Rooms are under renovation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in Procedure

Check-in3:00 PM-midnight

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Kings Arms Hotel

Kings Arms Hotel Location
With a stay at Kings Arms Hotel in Berwick-upon-Tweed, you'll be in the historical district, within a 15-minute drive of Northumberland Coast and Cell Block Museum. This hotel is 0.1 mi (0.1 km) from Berwick-upon-Tweed Town Hall and 0.1 mi (0.2 km) from Berwickshire Coastal Path.

Kings Arms Hotel Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Kings Arms Hotel Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and electric kettles, as well as phones with free local calls.

Restaurant and Cafe
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Room Type and Price

Sun, 13 Sep 2026 - Mon, 14 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children