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Exterior & Views 1, Palms Hotel & Retreat By Palette London Romford, London
Public Area 2, Palms Hotel & Retreat By Palette London Romford, London
Bedroom 3, Palms Hotel & Retreat By Palette London Romford, London
Bathroom 4, Palms Hotel & Retreat By Palette London Romford, London
Food & Drinks 5, Palms Hotel & Retreat By Palette London Romford, London
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Hotel

Palms Hotel & Retreat By Palette London Romford

Havering, London

The Fun Awaits

Nice location! Near public transport
Nice location! Near public transportOnly 2.1 km to Harold Wood Station and 2.9 km to Emerson Park Station
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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3.3/5
OkayFrom 75 reviews
5.0/510 Jul 2026
Ceri
The air conditioning was amazing in the recent heat wave. The room was nice and big. Only downside was the internet in the room was so poor non existent even.
5.0/517 Jun 2026
Dawn • Family Trip
Lovely hotel. Very clean and modern.
5.0/51 Jun 2026
Shafiq ur • Couple Trip
Excellent experience. Good hotel overall
5.0/510 May 2026
Adam • Solo Trip
Enjoyable relaxing stay. Nice bar and restaurant. Great parking included.
5.0/515 Apr 2026
Clive • Solo Trip
Nice clean hotel with pleasant and polite staff. Good food in restaurant
5.0/510 Apr 2026
Ashmal
Staff amazing, nice and clean.
5.0/531 Mar 2026
Jason
Quiet rooms, clean, easy parking
5.0/56 Feb 2026
Katie
Great as usual
5.0/55 Feb 2026
Katie
Friendly staff, BOKA restaurant which is attached to the hotel serves amazing food… highly recommend
5.0/55 Feb 2026
Katie
Reception staff, clean room
5.0/55 Feb 2026
Katie
Excellent, thank you
5.0/518 Jan 2026
Laura
Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
5.0/58 Jan 2026
Katie • Solo Trip
Clean room and friendly staff. Thank you
5.0/56 Jan 2026
Katie • Couple Trip
Excellent
5.0/526 Dec 2025
Katie • Couple Trip
Nice clean room, polite staff and room service food was really good
5.0/526 Dec 2025
Katie • Couple Trip
Nice clean room, staff polite as usual…
5.0/527 Nov 2025
Akinduro • Family Trip
I had a great stay at the palms. I stayed for four days for a wedding event that took place in the event center. The staff were warm and most especially Nicholas at the front office also the housekeeping team that came in every morning for the room cleaning. The entire team was helpful. The Palms is near Harold Wood station, where you get on the Elizabeth line to take you to Heathrow airport or connect other places in the UK. Amber cabs are available to take you to the train stations or anywhere you want to go. Overall, I had an amazing time and will definitely visit again.
5.0/519 Nov 2025
Katie • Solo Trip
Always good to stay at palms and would highly recommend if your travelling on business it’s beside the a127 just off of the m25
5.0/519 Nov 2025
Katie • Couple Trip
Stayed a few times.. Clean, polite and great restaurant on site
5.0/519 Nov 2025
Katie • Solo Trip
Clean rooms, polite staff and the restaurant Boka on site serves amazing food. Or they provide room service if you don’t fancy leaving the room.

Location

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Southend Arterial Road, Hornchurch, England, GB
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

• Early check-in and late check-out available only if approved, charged at £20 per hour
• Latest check-in time is 2:00 AM (management approval required) Guests must present valid ID at check-in. Failure to provide ID, payment verification, or compliance with hotel rules may result in refusal of entry. A valid card is required to secure booking. Payment may be taken at booking or arrival depending on rate. Some offers require upfront non-refundable payment. Pre-authorisation may be applied.
• Free cancellation up to 48 hours before 3:00 PM arrival
• After this or no-show: first night charged
• Third-party bookings also follow platform policies (e.g. Booking.com, Expedia) A card pre-authorisation may be taken as security. Guests are responsible for any damage, loss, smoking fines, or excessive cleaning, which will be charged to the card provided. Strict no smoking/vaping policy throughout the hotel. Breach results in a £250 cleaning fee. Strictly prohibited. Violations may result in eviction without refund, possible police involvement, and additional charges for damages or cleaning. No pets allowed except certified assistance/guard dogs. £50 cleaning fee applies where permitted. The hotel may refuse service or terminate stays without refund for:
• Abuse or threatening behavior
• Illegal activity
• Noise disturbance
• Rule breaches

Guests are responsible for all damage or loss during their stay. Charges will be taken from the payment method provided. These terms are governed by the laws of England and Wales. By booking, guests confirm they have read, understood, and agreed to all terms and conditions.
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Check-in Procedure
Check-in3:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has a strict no-smoking policy. Violators will be subject to penalties (GBP 250).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Palms Hotel & Retreat By Palette London Romford

Palms Hotel & Retreat By Palette London Romford Location
With a stay at Palms Hotel & Retreat By Palette London Romford in Hornchurch (Emerson Park), you'll be within a 10-minute drive of Romford Golf Club and Romford Market. This hotel is 16.6 mi (26.8 km) from Excel London and 18.7 mi (30.1 km) from The Arena.

Palms Hotel & Retreat By Palette London Romford Facility and Service
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this hotel include concierge services, a picnic area, and a banquet hall.

Palms Hotel & Retreat By Palette London Romford Rooms
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Room Type and Price

Thu, 29 Oct 2026 - Fri, 30 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children