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Hotel

Serenity Hotel

Poole, Poole

The Fun Awaits

Perfect for nature loversOnly 631 m to Bournemouth Lower Gardens and 723 m to Bournemouth Beach

Tourist attractions nearbyOnly 770 m to Oceanarium and 993 m to Bournemouth Pier

Nice location! Near public transportOnly 2.8 km to Bournemouth Station and 4.5 km to Poole Branksome Station

Reviews

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3.0/5

OkayFrom 20 reviews

5.0/521 Oct 2024

Susan

Everything was good and easy to get

5.0/526 Aug 2024

Jacqui • Family Trip

Checked late so only slept in the room. Very comfortable mattress. We has a lovely sleep. Clean room. Walk in shower in good order. Night staff friendly and very helpful. I was given a choice of three rooms. Would definitely stay again.

5.0/522 Jul 2024

Anthony • Solo Trip

Excellent. This is a satellite room-only type of accommodation without reception. Key collection is from the “sister hotel” at the top of the road called Bourne Hall. The satnav postcode takes you to the rear of the property, better to aim for the road that it’s located on. My room was spotless. The firm mattress was just what I needed after a long drive. There was a mini fridge in my room. Location is great, ten minutes walk to the pavilion. All in all I would DEFINITELY stay there again. Ideal for graduation trip.

5.0/522 Jul 2024

James

Staff upgraded me free of charge due to room not been ready very helpful

5.0/522 Jul 2024

Anthony • Solo Trip

Excellent. This is a satellite room-only type of accommodation. Key collection is from the “sister hotel” at the top of the road called Bourne Hall. The satnav postcode takes you to the rear of the property, better to aim for the road that it’s located on. My room on the first floor was spotless. The firm mattress was just what I needed after a long drive south. There was a mini fridge in my room. Location is great, ten minutes walk to the pavilion. Local convenience store sells most things. The Hop Inn opposite that does great food including amazing full English. All in all I would DEFINITELY say at there again. Ideal for graduation trip.

5.0/51 Jul 2024

Vangile

The gentleman who welcomed was friendly and helpful 👏👏👏

4.0/517 Aug 2025

Nigel • Solo Trip

The hotel was unmanned.no Aircon in room. shower was okay but a bit small. parking was very limited.

4.0/51 Oct 2024

Bernard • Solo Trip

Very pleasantly surprised by the condiition of everything.

4.0/522 Jul 2024

Sorin • Trip with Friends

Thank you

3.0/520 Aug 2025

Vilija • Family Trip

The property was old building, but the staff were helpful

3.0/529 Jun 2025

Malgorzata • Trip with Friends

Not enough space for 3 adults in the room,no AC.

2.0/515 Jul 2025

Kevin

I parked at Serenity Hotel but had to walk and check in at

2.0/52 Jul 2025

Peter • Couple Trip

Basic room tired

2.0/525 May 2025

Verified traveler • Solo Trip

Very basic facility, no breakfasts available

1.0/58 Mar 2026

Mandy • Trip with Friends

The hotel description and pictures are totally misleading - the rooms booked were not even available and we were taken to property next door, no curtains in room, very dirty and foul smelling

1.0/513 Aug 2025

Verified traveler • Couple Trip

This hotel is absolutely terrible. There are no staff on site, it’s absolutely boiling, stinks and the state of disrepair is shocking. We booked a city view and we were overlooking a horrible dirty old shed in a tiny, messy courtyard. We arrived at five and the rooms weren’t ready even though check in is at 2:00. The reception area is obviously closed and full of rubbish. There is a massive fridge in the room that makes a very loud humming noise all night, and the walls and ceilings are so thin you can hear people getting out of bed if they are above you. The kettle didn’t work, the curtains didn’t fit, the windows didn’t all open and there is paint peeling off the internal doors. You have to go to a separate hotel to check in as they run about five hotels with the staff for one. Worst place I have ever stayed.

1.0/515 Jul 2025

Julio • Couple Trip

I had a terrible experience at this hotel. The infrastructure was in very poor condition, and the entire place seemed neglected. Our check-in was delayed by three hours beyond the agreed time, which was extremely frustrating. When we finally got to the room, it was dirty and clearly lacked basic maintenance – broken fixtures, dust, and an overall feeling of carelessness. This was by far one of the worst hotel stays I've ever had. I do not recommend it to anyone looking for a comfortable or reliable place to stay.

1.0/523 Jun 2025

Rob • Family Trip

We arrived and were informed that the room we had booked months in advance was not available. We were told that they had another room in the building next door but one. We were given a key and door code, which did not work, and directed to the hotel. The hotel smelled very strongly of damp and sewage. We had booked a family room, what we got was a tiny room with bunk beds, fairly clean, but tiny. Tiny mirror in the bathroom. Certainly not what we ordered on the hotels website. I went to complain and ask for a room change. Nobody was available. There was a phone number which I tried several times before it was answered. When I explained my situation the guy on the other end could no longer speak English very well at all. We spent until 12:30AM driving around Bournemouth and surrounding areas looking for an alternative. Speaking to other hoteliers, the serenity was well known for doing this. Due to the Isle of white festival and, a big international cheerleading competition, which our daughter was taking part in, no rooms were available at any price Overall, we did not get what we paid for. The hotel was truly awful.

1.0/523 Jun 2025

Aoife • Family Trip

Check in was supposed to be 2pm but they lost the keys until 5pm. Total mix up with rooms. They gave me keys to a room where someone lived. Very stressful.

1.0/523 Aug 2024

Yvonne • Trip with Friends

Worse thing here was our room which is situated the other side of a fire door where there were 2 other rooms. The fire door had no handle on it so for half a hour we were LOCKED IN UNABLE TO LEAVE. In the end we had to alert someone on the street through the window of our room who had to find their way in to where we were. Had there been a fire we may well have lost our lives. Place Needs a serious update. So basic… awful bathroom & shower with no extractor nor window that opened. Very cheap fittings and so old. Whole room smelt musty as no air con nor had it been aired. Only one bulb in centre with switch out of reach of bed. Noisy fridge. Nasty carpet. Nothing nice about this room. Only redeeming factor was the general cleanliness and bed made up well. I feel sorry for the staff who have to work here.

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Luggage Storage

Public Facilities

Parking (Surcharge)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

Info

No Elevators

Hotel Policy

Smoke-free Property

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Connectivity

Free WiFi

Location

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42 Tregonwell Rd, Bournemouth, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in Procedure

Check-in2:00 PM-9:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

The front desk is open daily from noon - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Serenity Hotel

Serenity Hotel Location
With a stay at Serenity Hotel in Bournemouth (Bournemouth City Centre), you'll be a 5-minute walk from Bournemouth International Centre and 8 minutes by foot from Bournemouth Beach. This hotel is 5.5 mi (8.8 km) from Poole Harbour and 8.3 mi (13.3 km) from New Forest National Park.

Serenity Hotel Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include irons/ironing boards, and housekeeping is provided on request.

Room Type and Price

Tue, 11 Aug 2026 - Wed, 12 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children