Hotel>England>Stoke-on-Trent>Stoke-on-Trent>The Crown Hotel

Exterior & Views, The Crown Hotel, Stoke-on-Trent

Bedroom 2, The Crown Hotel, Stoke-on-Trent

Others 3, The Crown Hotel, Stoke-on-Trent

Others 4, The Crown Hotel, Stoke-on-Trent

Bedroom 5, The Crown Hotel, Stoke-on-Trent

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Crown Hotel

Stoke-on-Trent, Stoke-on-Trent

The Fun Awaits

Perfect for nature loversOnly 3.5 km to Parkhall Country Park

Nice location! Near public transportOnly 56 m to Longton Station

Reviews

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1.7/5

BadFrom 21 reviews

4.0/55 Dec 2025

Wendy • Solo Trip

The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.

4.0/51 Dec 2025

Leo

Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre

4.0/517 Aug 2025

Carol • Family Trip

We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY

3.0/518 Feb 2026

Martin • Solo Trip

Could do with some refurbishment

2.0/526 Apr 2026

Dean • Couple Trip

Definetly didn’t look as good as the pics. Took 20 minutes to run a bath. Had to keep the window open as it was boiling in the hotel. Where ever you moved you had creaking floorboards. Worst mattress we’ve ever slept on. No support whatsoever. Walls looked like either discovered or damp patches. No toiletries for bathroom except toilet roll. Regular clientele of the hotel look like it’s gets used as a doss house. Folk near the entrance drinking alcohol and smoking certain substances. Won’t be returning. Paid less for decent hotels with no problems and all the extras.

2.0/54 Sep 2025

andrew • Solo Trip

cheap hotel and the only good thing about it is the price

2.0/528 Jul 2025

Rachel • Couple Trip

I understood the price once I arrived. We passed people that looked suspicious of drug using in the halls many times. The bed was horrible. I woke up aching. Grateful for the free parking though. I’m sure in its day it was a great place. It’s very run down now

1.0/516 Apr 2026

Viju

Or recommend

1.0/59 Apr 2026

Jack • Couple Trip

The accommodation stayed in was not as advertised, we hoped it would have been a place that was suitable for a night, but it just created worry and discomfort the entire time staying there. The first room we were presented with was not at all as expected, the walls were stained with marks and water stains. The bathroom was dirty and unacceptable. The bed covers and curtains were stained and window sill covered in mould. Having asthma I was not comfortable staying in this room. I rang to reception and requested another room and told them it wasn’t at all how it was advertised, which the receptionist didn’t understand why. They provided us with a second room which was larger and slightly better than the first but still not good enough. Stained walls, mouldy curtains and window cills. However due to being exhausted from travels, we decided to just try and sleep for the long day ahead the next day. Both myself and partner were unable to get any sleep as the bed was terribly uncomfortable, we could feel the spring badly through the mattress. I have attached some images for you to see for yourself. This is completely unacceptable even with it being a cheap stay. The images need reviewing and updated on your site as the public should know what their money is buying them. We complained to hotels.com and they were very unhelpful. The hotel told them it was all fine so wouldn’t help us. Not impressed. Do not say here or book through hotels.com. Not even worth it for a night.

1.0/53 Apr 2026

Louise • Family Trip

Do not stay here! The pictures are not anything like the actual hotel, it’s very outdated and looks dirty. The carpets are filthy and the bedrooms are quite frankly disgusting! The bathrooms hadn’t been cleaned, hairs in the bath and even the toilet hadn’t been flushed. And a very disgusting wet mark on the floor that looked like urine. One room had the curtains nearly hanging off (a family room!) mismatched, wall paper peeling and stains on sheets. The pillows were nearly flat and the duvets so thin. The ceiling in one of our two rooms had the paint peeling and yellow marks from a bad leak and there was black mould in both rooms. If it wasn’t for the fact we had one night booked and arrived at 10pm i would have found us somewhere else to stay. Embarrassing to call this a hotel, I’ve seen cleaner crack dens in movies!!

1.0/531 Mar 2026

Jodie • Couple Trip

This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I definitely would not recommend staying here unless you have no other choice. we booked for two nights and left after one.

1.0/522 Mar 2026

Kimberley • Solo Trip

How this hotel is even allowed on this website is beyond me. The staff even said 'this isn't a nice place to stay' when I arrived, the condition of the room was disgusting, there was faeces in the toilet, toilet roll stuck to the ahoer chrtain, thick dust and splats and marks on every wall and surface. Safe to say i did mot complete my stay there, when I say stay away I mean STAY AWAY.

1.0/55 Mar 2026

Shaun • Couple Trip

The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe.

1.0/513 Dec 2025

Juliana • Solo Trip

The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost

1.0/56 Sep 2025

Martine • Couple Trip

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.

1.0/526 Aug 2025

Matthew • Family Trip

Cancelled room on day hours before check in and left me and family stranded with no place to sleep for the night. Staff didn’t care and said not their problem.

1.0/516 Aug 2025

Julia • Couple Trip

I wouldn’t even let my dog stay there….and he’s dead….we didn’t even bring in our luggage and left after half an hour and that was after asking for another room as I tripped in the bathroom on the torn Lino..the second room was as bad and had a moat going around the edges of the bath, after tripping in the first room and using a walking stick I wasn’t risking it….the goings on we saw out the back was a no for me too, looked like it was being used as a hostel and should no way be being advertised on Expedia especially as the pictures they’ve deliberately chose to use do not truthfully reflect the current state of the property and rooms ..they can’t even justify it cos of the price cos we found a lovely place to stay a mile away for cheaper and was lovely clean, modern and safe…the lock on the door of one room they gave us at the crown was literary hanging off..I’m really disappointed at Expedia for listing this property and angry they had the nerve to send it to me as a recommendation

1.0/511 Aug 2025

mark • Family Trip

Awful but that what you get for price I presume. Huge Window didnt close, no TV remote and they didn't have one. Dated. Rough area with smashed up vans In car park. Downstairs windows smashed. Rooms ok.tho

1.0/53 Aug 2025

Pepina • Couple Trip

They say you get what you pay for and that was very true. I booked this hotel by mistake and because it was non refundable i decided to stay there anyway. Furniture grubby, carpet dirty and stained, curtains hanging off, towels stained. I was afraid to look at the mattress so slept on top and i definitely wasnt showering to use the towels. I was shocked to hear that the whole of the second floor was being used for temporary accommodation. The receptionist on duty was lovely and very helpful.

1.0/520 Jul 2025

Mashoko • Couple Trip

It was very bad .the whole hotel have bad smile.The hotel is very bad

Popular Facilities

WiFi

Parking

24-hour Front Desk

Children Facility

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Hotel Safe

24-hour Front Desk

Other Facilities

Smoking Area

Info

No Elevators

Connectivity

Free WiFi

Location

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545 King Street, 545 King Street, Stoke-on-Trent, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About The Crown Hotel

The Crown Hotel Location
With a stay at The Crown Hotel, you'll be centrally located in Stoke-on-Trent, within a 10-minute drive of Trentham Gardens and Gladstone Pottery Museum. This hotel is 12.3 mi (19.7 km) from Alton Towers and 14.5 mi (23.3 km) from Peak District National Park.

The Crown Hotel Facility and Service
This hotel offers designated smoking areas.

The Crown Hotel Rooms
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided daily.

Room Type and Price

Fri, 14 Aug 2026 - Sat, 15 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children