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Exterior & Views 1, The Parkgate Hotel, Cardiff

Sport & Beauty 2, The Parkgate Hotel, Cardiff

Public Area 4, The Parkgate Hotel, Cardiff

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Parkgate Hotel

Cardiff, Cardiff

The Fun Awaits

Perfect for nature loversOnly 1.2 km to Bute Park and 4.6 km to Victoria Park

Tourist attractions nearbyOnly 3.1 km to Techniquest and 4.9 km to Cardiff International Sports Village

Near shopping centersOnly 632 m to Queen Arcade and 692 m to St. David's

Nice location! Near public transportOnly 452 m to Cardiff Central Station and 1.1 km to Cardiff Queen Street Station

Suitable for your business tripStay productive with business facilities.

Reviews

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4.7/5

FantasticFrom 101 reviews

5.0/55 May 2026

Ellen • Solo Trip

Perfect stay. Recommend the Junior suite with Balcony. Lovely staff. Great restaurant. Bed was comfy.

5.0/55 May 2026

Matthew • Family Trip

Great hotel, room was set up as required for a one night family stay.

5.0/52 May 2026

Carl • Couple Trip

Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included

5.0/51 May 2026

Deborah • Solo Trip

Lovely hotel would definitely stay again, Clean room Breakfast lovely As you would expect for star ratings

5.0/51 May 2026

Charles • Trip with Friends

loved this hotel and great staff and food

5.0/529 Apr 2026

sarah • Solo Trip

Lovely reception staff, friendly, helpful, asked questions to then recommend things to me proactively-the people do make the difference & they’re doing it right here! Room was very nice-soft bedding & very comfortable bed, great shower, nice looking bath if I’d been staying longer. A few errant hairs from previous occupants but in good condition & very clean otherwise-I’m not annoyed in any way-hairs do happen on cleaning cloths etc-I had no doubt this room had been very well cleaned. Great for loads of local shops & restaurants & right next to principality stadium-I’ve now got a hotel I will look forward to staying in whenever I’m in Cardiff.

5.0/526 Apr 2026

Delyth • Couple Trip

Excellent breakfast. Clean rooms. Friendly staff.

5.0/525 Apr 2026

MICHELE

Excellent staff, refrigerators in the rooms would be nice, clean rooms and no laundry service. Breakfast was good too.

5.0/524 Apr 2026

Abigail • Solo Trip

I wanted to share a review of the wonderful experience I had during my stay last night. As someone who works in hospitality, I’d say I’m probably fussier than most and Parkgate certainly had a strong reputation to live up to - but it absolutely delivered. Every member of staff I encountered was polite, friendly, approachable, and incredibly attentive. From the doorman to reception, the waiting staff in The Sorting Room and cocktail bar, as well as room service and the spa team - everyone contributed to making my stay so enjoyable. I only wish I could thank each of them personally and I hope this review is passed on. I did try to take note of a few names. There was a lovely lady on reception at the spa who arranged my booking, and Lucy, my therapist, who was exceptional. She was warm, professional, and attentive throughout - regularly checking in to ensure I was comfortable. It was genuinely one of the most relaxing massages I’ve ever had. At afternoon tea Nicola and Massimiliano (I think) in the restaurant couldn’t have been more accommodating, it was both filling and beautifully presented. While the room itself was lovely, it was truly the staff and overall experience that made my stay so memorable. I’ll absolutely be recommending the Parkgate and look forward to returning. Thank you again to the entire team.

5.0/523 Apr 2026

erica • Family Trip

The Parkgate Hotel is well-situated, and a beautiful hotel. Their breakfast was delicious, and the rooms are comfortable and modern. It is a bit tricky because there is no place to pull up in front of the hotel to drop off or pick up guests and luggage, but that seems to be pretty standard in Cardiff. The location of this hotel can't be beat for those attending events at Principality Stadium.

5.0/523 Apr 2026

Ty • Couple Trip

Very nice hotel. We booked it to use the hot tub while we were there. We were disappointed to learn that there was a steep charge to enter and you had to make a reservation which gave you an hour. Overall, the hotel was in an excellent location but without parking. The luggage drop off is also tricky. The breakfast buffet was huge.

5.0/522 Apr 2026

Linda • Couple Trip

Totally recommend, wish we could have stayed longer, the most perfect location to the city everywhere in walking distance yet the rooms are spacious and comfortable. Exceptionally clean. Our room was facing the front yet never bothered by noise of traffic or people. Would happily stay again.

5.0/522 Apr 2026

Karen • Couple Trip

Beautiful hotel great location, lovely staff , Bedroom so comfortable and spotless x

5.0/519 Apr 2026

Graeme • Couple Trip

The property is excellent , food in the restaurant superb especially the evening meal. We were served by Massimiliano who was friendly and attentive k, professional without being over the top or stuffy and pretentious - his style suited us perfectly and made for a very enjoyable evening. With no parking very close by dropping luggage off in the rain was tricky. We if possible I would travel my train and with a little less luggage as a result of this. The spa is excellent albeit a little expensive and limited to 90 mins but it is quite small so this controls the numbers in there at anyone time to a comfortable amount and ensures a peaceful experience. Rooms facing the road can be a little noisy with late night revellers on a Friday and Saturday but not too disruptive. Overall a very pleasant stay.

5.0/516 Apr 2026

Kevin • Couple Trip

Excellent hotel possibly the best in Cardiff. Great food, cocktail bar, great rooms what's not to love about this hotel. We'll be back.

5.0/515 Apr 2026

Andrew

Good

5.0/515 Apr 2026

Brenda • Couple Trip

Lovely room and stay at The Parkgate, a historical building with modern updates. Pleasant staff managing check in and out, housekeeping and maintenance. Great location for train travel, shopping and restaurants.

5.0/512 Apr 2026

Emma • Family Trip

Ideal central location although no city view, despite booked. Room very clean and plenty of room. Comfortable beds. Dressing gowns handy in bathroom. Great selection of teas and coffee provided 😊. Breakfast service and selection of food excellent.

5.0/512 Apr 2026

Wayne • Couple Trip

Always clean and looks like it’s just been decorated. Comfy bed, large shower and bathroom area

5.0/510 Apr 2026

Rachel

Beautiful hotel, amazing breakfast.

Popular Facilities

WiFi

Fitness Center

Spa

24-hour Front Desk

Meeting Facilities

Sports & Recreation

Fitness Facilities

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

24-hour Front Desk

Other Facilities

Smoking Area

Business Facilities

Meeting Rooms

Health & Beauty

Spa

Connectivity

Free WiFi

Location

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Westgate Street, Cardiff, Wales, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

About The Parkgate Hotel

The Parkgate Hotel Location
The Parkgate Hotel is centrally located in Cardiff, a 3-minute walk from Principality Stadium and 8 minutes by foot from Cardiff Castle. This spa hotel is 1.4 mi (2.3 km) from Utilita Arena Cardiff and 1.6 mi (2.6 km) from Cardiff City Stadium.

The Parkgate Hotel Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.

The Parkgate Hotel Rooms
Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and safes, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Room Type and Price

Thu, 06 Aug 2026 - Fri, 07 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children