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The Queen's Hotel

Shetland Islands, Shetland Islands

Reviews

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3.0/5

OkayFrom 43 reviews

5.0/514 May 2026

Sophie • Solo Trip

Room was absolutely stunning with a bay window looking out onto the water from the top floor. Staff were super helpful in carrying my bags up to the room and letting me store luggage there on my day of departure. Would relish the opportunity to stay here again:)

5.0/529 Aug 2025

Joanne • Couple Trip

We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory.

5.0/53 Sep 2024

Emma Sara • Solo Trip

Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend

5.0/526 Oct 2018

Sylvia • Couple Trip

We thoroughly enjoyed our stay at queens. Staff friendly and always willing to help with places to visit. Food was also very good and service quick and served with a smile.

5.0/526 Jul 2018

lee

The room I was in had 3 windows, all of them a stunning sea view, I could have opened a window and dropped a fishing line straight down into the sea...amazing

4.0/527 Mar 2026

Callum • Solo Trip

Staff were incredibly friendly and helpful and my room had a stunning sea view which was a joy every morning! The bar and restaurant were closed during my stay and signs helpfully signposted to local cafes, bars and restaurants close by which were good recommendations. The hotel is older and some work was getting done. The rooms are dated though the bed was incredibly comfy and all the amenities worked. Sockets near the bed and a newer heating system/electric radiators would improve the overall comfort. Staff were flexible with my departure times letting me leave my luggage until I was leaving Lerwick rather than having to carry it around all day which was incredibly helpful

4.0/57 Dec 2025

Torger • Trip with Friends

4.0/54 Oct 2025

Lydia • Family Trip

Good no breakfast decor so old fashioned smelt foosty

4.0/514 Dec 2024

Glenn • Solo Trip

The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.

4.0/53 Aug 2024

Maria Gabriella

Fantastic views from our room!

4.0/520 Jul 2024

noriko • Trip with Friends

古い建物なので、部屋や廊下の狭さはまるで船室のようで、ただ、それも面白かったです。トイレの水がなかなかでないのが難点でしたが、タンクに水を追加すれば問題ないことがわかりましたし、浴室の水やお湯は問題なく出ました。設備は古いけど、それを補う面白さと心配りがあり、とくに、バスマットが各自用にあり、さすが老舗の心配りだと思いました。とても気にいりました。

4.0/516 Jul 2024

Kathryn • Family Trip

We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.

4.0/529 Aug 2023

Chris • Couple Trip

Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.

4.0/511 Jan 2023

Devon • Solo Trip

The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!

4.0/517 Aug 2019

Erik • Couple Trip

Hotellet var som vi forventet, 3 stjernes. Men greit nok, små rom og nyoppusset bad, og en enkel frokost. Hotellet trenger nok en liten oppussing, men er det gammelt så skal det jo være det. Ellers er det generellt irriterende at Hotels.com legger på 15% på hotellets pris. Og det skjer hver gang, og etter 10 ganger så skal Hotels.com være så generøse at de gir 1 gratis overnatting og kaller det en bonusnatt. Den har jeg jo betalt selv, og mer enn verdien av den såkalt gratisnatten. Derfor er det lite fristende å benytte denne portal for kommende reiser.

4.0/54 May 2019

Verified traveler • Solo Trip

There is an almost Victorian atmosphere to this place - all dark wood, subdued ochre paintwork and 19th century portraits and paintings in elaborate gilt frames adorning the walls. The rooms are modern enough though, but do heed the advice given about the use of the large key fob to switch on the electrics. The bathroom is equipped with a shower but not the walk-in variety, so care needs to be taken. However, it is simple enough to operate. It is located by the old harbour, handy for the town centre and actually overlooking the sea on one side. It overlooks Commercial St on the other but there is not great problem with noise. Staff are friendly and helpful and there was no problem about checking in earlier than the specified time. A good restaurant for an evening meal and a buffet breakfast where you could eat as much as you want for a day of Shetland exploration.

4.0/57 Sep 2018

Helen

great value for Lerwick hotels and the town centre and harbour are on your doorstep

4.0/526 May 2018

Tom

Staying on business in Shetland, and spent 4 nights at the Queens. I felt as if I had stepped back into the 79's, with very dark décor and a feel of age.... Staff service was excellent - not to be faulted, and although the menu felt limited, the food was generally excellent, as were the local beers. The room felt a bit cramped, but the double bed was comfortable enough and, despite being on the top floor, the shower was powerful and hot. Workspace was limited and there weren't enough mains plugs - none near the bed for my phone and only 2 at the dressing table. WiFi was very good - useful since Lerwick appears to be a not-spot for the 3 network. Would I stay again? Well, I'm back next week for more work!

4.0/526 May 2018

Thomas • Couple Trip

Fantastic location, and beautiful scenery. Sandy beach on the side. Good wifi and helpful people. Medium maintained. Madrases where pretty worn out. And rooms are pretty smal.

3.0/54 May 2026

Gary • Family Trip

It is an old property and has been maintained somewhat unfortunately both the Bar and the Restaurant were closed we also had a hard time checking in as there was no one on the property just a note with phone numbers to call. I did eventually get a hold of someone and they appeared about ten minutes later. The little beach besides the hotel is quite popular with the locals who play with there kids, walk there dogs and go swimming there, note also that it is only accessible when the tide is out as the stairs leading to it are underwater when the tide is in. Note also there is no parking at the hotel and only six public spaces for Parking close by.

Popular Facilities

WiFi

Parking

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24-hour Front Desk

Children Facility

Luggage Storage

Accessible Facilities

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Multilingual Staff

24-hour Front Desk

Accesibility

Wheelchair Accessible

Info

No Elevators

Hotel Policy

Smoke-free Property

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Connectivity

Free WiFi

Location

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24 Commercial St, Shetland, Lerwick, Scotland, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-11:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

About The Queen's Hotel

The Queen's Hotel Location
A stay at The Queen's Hotel places you in the heart of Lerwick, steps from Bain's Beach and Shetland Museum. This beach hotel is 0.6 mi (1 km) from Coastal Walk to the Knab and 1 mi (1.6 km) from Lerwick Town Hall.

The Queen's Hotel Facility and Service
This smoke-free hotel offers complimentary parking nearby.

The Queen's Hotel Rooms
Make yourself at home in one of the 28 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Room Type and Price

Sat, 15 Aug 2026 - Sun, 16 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children