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Hotel>Ohio>Franklin>Best Western Hilliard Inn & Suites
Bedroom 1, Best Western Hilliard Inn & Suites, Franklin
Exterior & Views 2, Best Western Hilliard Inn & Suites, Franklin
Public Area 3, Best Western Hilliard Inn & Suites, Franklin
Bathroom 4, Best Western Hilliard Inn & Suites, Franklin
Food & Drinks 5, Best Western Hilliard Inn & Suites, Franklin
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Best Western Hilliard Inn & Suites

Franklin, Ohio

The Fun Awaits

Tourist attractions nearby
Tourist attractions nearbyOnly 4.9 km to Ten Pin Alley
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.5/5
GoodFrom 101 reviews
5.0/515 Jun 2026
Sophia • Family Trip
It has a very small pool and area surrounding pool, also there is no hot tub. If you those things are important to you, pick a different place. That's the only negative.
5.0/514 Jun 2026
Justin • Couple Trip
Clean room. , limited parking
5.0/510 Jun 2026
Joel
Was good nice to stay
5.0/59 Jun 2026
James • Trip with Friends
Good people Good property
5.0/59 Jun 2026
Kevin • Couple Trip
Everything was fine. Parking room was clean.
5.0/57 Jun 2026
Krystal
Had a great stay this past weekend. Came in from out of town and was pleasantly surprised. Room was clean, pool was clean and workout room was great. Will definitely stay there again.
5.0/54 Jun 2026
Tak Wai Bernard
Breakfast is great. Free coffee at lobby is always great for my wife and me as both are heavy coffee consumers. Except one thing about the check-in time, we got an issue with the front desk due to their elevator was out for days and we tried to check in a little bit to try to get a first or second floor. But then the staff told us to get back around 3-4pm so that they will do best to reserve one room for us as we have to stay their for 4 days. But the second shift staff didn't know as there is no remark / record. Anyhow we like all the services and amenities of this hotel. And should be back later with our house issues being resolved.
5.0/53 Jun 2026
Ronald • Solo Trip
I had a couple of problems pop up & the helped me solve them
5.0/53 Jun 2026
Angela • Family Trip
It was a great breakfast
5.0/51 Jun 2026
David • Solo Trip
Clean and well maintained. Other than being provided a 3 rd floor room and instructed where the elevator is, only to find the elevator not in service, it was a very good value!
5.0/510 May 2026
Daniel • Family Trip
Excellent
5.0/58 May 2026
Lissette • Family Trip
I love staying here it's so clean.pool water a little to cold.
5.0/57 May 2026
Darrel • Solo Trip
Coffee was good and breakfast above average. Staff very helpful and friendly. If I'm back in the area I'll stay here again. Can't beat the price.
5.0/55 May 2026
Rossana
Nice hotel
5.0/55 May 2026
Kate • Family Trip
Breakfast was great (omelets and bacon were better than scrambled and sausage in my opinion), fresh waffles are delicious. Pool was clean and stocked with towels. Room was clean and comfortable with lots of plugs and USB ports. Staff was friendly and the property location was great too, close to food and activities.
5.0/53 May 2026
Anthony
Ok
5.0/528 Apr 2026
Kelly • Family Trip
Everything was good.
5.0/527 Apr 2026
Matthew • Family Trip
It is as advertised. Clean, friendly staff, good breakfast, and easy to check in.
5.0/526 Apr 2026
Jesse • Couple Trip
Unfortunately, I did not catch breakfast either morning that I was there so I can't tell you about that. But I can't say that the staff was very friendly and nice and helpful. The rooms are clean and the beds are soft and it was pretty quiet. I never heard another guest the whole time. The area is nice and I felt comfortable in the area.
5.0/523 Apr 2026
Karen • Solo Trip
The hotel was very clean. But could use some updating. The bathroom and elevators are very small. The bed was very comfortable.

Popular Facilities

Swimming Pool
Swimming Pool
WiFi
WiFi
Fitness Center
Fitness Center
24-hour Front Desk
24-hour Front Desk
Elevator
Elevator
Accessible Facilities
Accessible Facilities
Free Parking
Free Parking

Sports & Recreation

2
Fitness Facilities
Indoor Pool

Public Facilities

3
Public WiFi
Elevator/Lift
Parking (Free)

Hotel Services

5
Laundry Service/Dry Cleaning
Hotel Safe
Express Check-out
Multilingual Staff
24-hour Front Desk

Business Facilities

1
Business Center

Accesibility

1
Wheelchair Accessible

Connectivity

2
Free WiFi
Wired internet (Free)

Location

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map-placeholder
View on maps
3831 Park Mill Run Drive, Hilliard, Ohio, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Contactless check-out is available.

About Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites Location
Located in Hilliard, Best Western Hilliard Inn & Suites is within a 15-minute drive of Ohio State University and Greater Columbus Convention Center. This hotel is 11.5 mi (18.6 km) from Nationwide Arena and 7.8 mi (12.5 km) from Ohio Stadium.

Best Western Hilliard Inn & Suites Facility and Service
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Best Western Hilliard Inn & Suites Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Restaurant and Cafe
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.

Room Type and Price

Wed, 23 Sep 2026 - Thu, 24 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children