Hotel>New Mexico>Eddy>Best Western Plus Executive Residency Carlsbad Hotel

Exterior & Views 1, Best Western Plus Executive Residency Carlsbad Hotel, Eddy

Public Area 2, Best Western Plus Executive Residency Carlsbad Hotel, Eddy

Bedroom 3, Best Western Plus Executive Residency Carlsbad Hotel, Eddy

Bathroom 4, Best Western Plus Executive Residency Carlsbad Hotel, Eddy

Others 5, Best Western Plus Executive Residency Carlsbad Hotel, Eddy

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Best Western Plus Executive Residency Carlsbad Hotel

Eddy, New Mexico

The Fun Awaits

Suitable for your business tripStay productive with business facilities.

Reviews

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3.7/5

GoodFrom 21 reviews

5.0/522 May 2026

Elizabeth

The staff very attentive, the rooms very clean and smells amazing . They could improve in the breakfast area maybe add more variety

5.0/516 Mar 2026

JIN GYUN • Family Trip

Clean and good

5.0/51 Mar 2026

Steve

Everything was great staff was nice room was clean it seem like the gps is messed up getting there but just trust it

5.0/521 Oct 2025

Chad

well lit and clean parking area

5.0/523 Mar 2025

Tracy • Family Trip

Hotel was clean and workers were very nice!

4.0/517 Apr 2026

Cherie

Good

4.0/520 Mar 2026

Robert • Family Trip

The internet was not available in the room, called to complain and the staff said there was nothing they could do to help. Said it was because they were too crowded. Pool was nice, did not smell of chlorine, and was a comfortable temperature.

4.0/517 Mar 2026

Jamie • Family Trip

Clean room. Great staff. Pool and Jacuzzi were well-kept.

4.0/516 Mar 2026

Valerie • Family Trip

Just wished they kept up with putting out breakfast better. Other than that, one of the best hotels I’ve stayed at. Love the big bottles of shampoo, conditioner and body wash in the shower!! My kids loved the free bags of popcorn! Their snack selection is on point

4.0/530 Nov 2025

Jesse

The access to this property is terrible, the only way to find this property is to call the front desk and they will guide you through some questionable neighborhoods.

4.0/518 Oct 2025

Belen • Family Trip

Location is next to a construction site and railroad tracks. You have to go through the neighborhood before you can get to the hotel. We booked a king size bed for 2 persons but our daughter decided to join us, so I requested for 2 double beds for 3 persons. Nobody from the hotel returned my email and when we got there the receptionist could not accommodate our request even though there's hardly anybody in the hotel. Otherwise, room was clean and comfortable and breakfast was good.

4.0/528 Sep 2025

Elisa • Couple Trip

It was extremely hard to find the hotel based on the GPS directions. The address takes you through a trailer park and over railroad tracks and it’s not safe to drive a regular car through all those dirt roads. I finally called the hotel and they gave me an alternate address to enter but even then, you have to drive through a small dirt road to get to the hotel. The tub/shower wasn’t the cleanest. The shower curtain was also dirty but I failed to get a photo.

3.0/517 Mar 2026

Joy • Family Trip

This hotel was very difficult to find the entrance for. The Google Maps need to be corrected before someone has a wreck. The room was clean, hotel new, beds excellent. The hot water was not hot it wasn’t even luke warm on the fourth floor, I couldn’t run it for five minutes before it went cold. Everything was fine except the water which was very disappointing. If you like great beds and a cold shower this is the place for you.

3.0/511 Mar 2026

Harold • Couple Trip

This hotel is positioned in such a way that to access it you must enter through a trailer park, which feels uncomfortable and somewhat unsafe. For the first time in many years, this is the first hotel I have seen that has a sign on one of the walls after the business center stating that they are “not responsible for items in the room.” I found this highly ridiculous and concerning, as it reflects a poor sense of security or negligence. In my room there was a light bulb that was not working; I reported it in the morning. During the night, some of the outlets were also not functioning properly, and my phone did not charge overnight. In the morning, I could not find a single outlet that worked. Despite all of this, the front desk employees were very attentive and apologized for what happened in the morning. Thank you for that, but this stay cost money and the facilities need improvement.

3.0/526 Mar 2025

James

Staff was kind. Room was not the cleanest but

3.0/518 Mar 2025

REBECCA LYNN • Solo Trip

Carlsbad is a town of standard hotels, mainly for the oil and gas workers but also for people wishing to visit Carlsbad Caverns and Guadalupe Mountains National Parks. This Best Western is a new-ish hotel built in between workyards on either side, the highwy in front, and a trailer park behind it. If you use a GPS device to get you to the hotel, you will be instructed to drive a bumpy, dirt and gravel road to get to the hotel. Instead, you can drive on to a different street and through the trailer park to get to a paved driveway of sorts that takes you to the hotel. Wonder when they will actually pave what is supposed to be the main street to the hotel. For the most part, the room was comfortable, clean and just your standard hotel room. The staff was friendly. I never ate any of the breakfast offered at 6:30 a.m. The only major problem I found was during windy days (which was basically every day and night), there was something in the building that was apparently not tied down or otherwise loose, because when the wind blew, it sounded like a muffled jackhammer right beneath and to the side of my room. Not even my ear plugs could remove that constant noise. Maybe the oil and gas workers don't mind because they are probably dead tired after a long day out in the field, but families and other travelers would probably get bugged by that annoying noise. Please get it fixed!

2.0/514 Mar 2026

Matt

Lady at the front desk at che k in was not

2.0/522 Mar 2025

TIM

Location has management or operations issues. Breakfast bar and staff were sub par. Most items were old or machines not working properly. Cooked food was not prepared properly. Internet hasn’t worked in a week making it impossible to do my job remotely. I will stay elsewhere next trip.

2.0/57 Mar 2025

Carlos • Solo Trip

The towels and sheets all had yellow stains on them, the floor were sticky, the shower rod was loose and unable to close curtain all the way, and the toilet was loose and could not seat right.

1.0/516 Nov 2025

Thomas M

I never was able to find the entrance. I was pulling a 40' trailer and was stuck in a residential area. I will be filing for a refund. I can’t fathom a hotel you can’t drive into.

Popular Facilities

WiFi

Fitness Center

tiket Green

24-hour Front Desk

Elevator

BBQ Equipment

Accessible Facilities

Meeting Facilities

Free Parking

Electric Vehicle Charging Station

Sports & Recreation

Fitness Facilities

Public Facilities

Elevator/Lift

Vending Machine

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Multilingual Staff

24-hour Front Desk

Other Facilities

BBQ Facilities

Electric Car Charging Station

Business Facilities

Meeting Rooms

24-hour Business Center

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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2601 Patrick St, Carlsbad, New Mexico, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 10:00 AM to 10:00 PM.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

About Best Western Plus Executive Residency Carlsbad Hotel

Best Western Plus Executive Residency Carlsbad Hotel Location
With a stay at Best Western Plus Executive Residency Carlsbad Hotel in Carlsbad, you'll be within a 5-minute drive of Carlsbad Dog Park and Carlsbad Museum & Art Center. This hotel is 19.3 mi (31 km) from Carlsbad Caverns National Park and 2.6 mi (4.2 km) from Walter Gerrells Performing Arts and Exhibition Center.

Best Western Plus Executive Residency Carlsbad Hotel Facility and Service
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.

Best Western Plus Executive Residency Carlsbad Hotel Rooms
Make yourself at home in one of the 78 individually furnished guestrooms, featuring refrigerators and Smart televisions. Your memory foam bed comes with premium bedding. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Restaurant and Cafe
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Room Type and Price

Sun, 20 Sep 2026 - Mon, 21 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children