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Exterior & Views 1, citizenM Boston Back Bay, Boston
Others 2, citizenM Boston Back Bay, Boston
Bedroom 3, citizenM Boston Back Bay, Boston
Bathroom 4, citizenM Boston Back Bay, Boston
Bedroom 5, citizenM Boston Back Bay, Boston
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Hotel

citizenM Boston Back Bay

Fenway-Kenmore, Boston

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 844 m to Back Bay Fens and 2.2 km to Charles River Esplanade
Near shopping centers
Near shopping centersOnly 782 m to Prudential Center and 1.2 km to Copley Place
Nice location! Near public transport
Nice location! Near public transportOnly 80 m to Hynes Convention Center Station and 754 m to Kenmore Station
Near healthcare facilities
Near healthcare facilitiesOnly 2.3 km to Beth Israel Deaconess Medical Center and 2.4 km to Children's Hospital Boston

Reviews

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4.5/5
GoodFrom 102 reviews
5.0/521 Jun 2026
Jose Ernesto • Trip with Friends
Excelent service and exceptional location for areas
5.0/521 Jun 2026
Qun • Family Trip
Very good !
5.0/520 Jun 2026
tim • Couple Trip
Having only one employee supervising guests as we checked ourselves in was silly. For the prices charged, you should hire some employees.
5.0/519 Jun 2026
Christopher • Couple Trip
Very friendly place & calm atmosphere. Helpful staff on hand to answer any questions you have. Kept our luggage after checkout so we could go eat 1 last time.
5.0/518 Jun 2026
Phillip • Solo Trip
Great location Fun and clean. Bed is not the most comfortable But everything else is on point !
5.0/516 Jun 2026
Nazanin • Solo Trip
It was the best experience I have ever had. The staff is very well trained, very polite. The hotel is very new and modern and is perfect for people who want to experience staying in a hotel where they are respected. The reception was excellent and experienced.
5.0/516 Jun 2026
Arash • Family Trip
The room was pretty small but very clean and well organized. Limited space if you have large luggage or multiple bags. Otherwise great specially for solo travelers.
5.0/515 Jun 2026
Harvy • Couple Trip
Clean, comfortable, very well located 10/10
5.0/514 Jun 2026
Yumi • Couple Trip
The hotel is located in the center of Boston & very convenient as a subway station was right there. Room & bathroom were smaller in the size, but functional. Nice bed to sleep. The top floor is a bar (separate from the hotel) & has a great view. Check in & our are fast & smooth as you do it yourself at a kiosk. There are people there to help you! Unfortunately & surprisingly a staff didn’t know what/where JFK Presidential Library was when we asked for the directions…
5.0/513 Jun 2026
donald
Micro hotel format done very well. Location convenient for Hynes convention center.
5.0/513 Jun 2026
Victor
No tengo palabras para expresar nos encantó el hotel a mí y a mi pareja todo muy lindo sobre todo las vistas
5.0/512 Jun 2026
Kaylen • Solo Trip
Great location and friendly service guests.
5.0/510 Jun 2026
Alisa • Solo Trip
Staying at Citizen M is a lot like shopping at Aldi. There's some insider knowledge needed. The hotel is fairly high tech. The check in is mostly self service. You even make your own key card. You must use your key card to operate the elevator, which is great for security, but frustrating for first time travelers who aren't in on the secret. In your room, you use an ipad to operate your TV, lights, climate, and blinds. The room is small, but the lobby is huge and really nice — the kind of place you'll enjoy hanging in. There's a nice outdoor patio, too. Overall, I enjoyed the experience and plan on returning. My only complaints: 1) No water glasses in the rooms (a complication for taking pills) 2) After checkout, you can hang in the lobby but can't use the outdoor patio because it requires a keycard.
5.0/510 Jun 2026
Shahbod • Solo Trip
Location , new facility
5.0/58 Jun 2026
Kaylen • Solo Trip
Such a vibe with friendly staff
5.0/56 Jun 2026
Mike • Solo Trip
Enjoyed my time at this hotel. The staff were on point and very friendly. Looking forward to a return stay!
5.0/54 Jun 2026
Helena
It was great
5.0/53 Jun 2026
Sarah • Solo Trip
I moved to this hotel after a terrible experience at a hotel nearby. This place was just what I needed after that. So clean, everything was very accessible. The amenities were great. The rooms are small, but that’s to be expected downtown and I found the way they cleverly used space to be cozy and comfortable. The hotel reminded me a lot of hotels theoughout Europe. I would come back for sure.
5.0/53 Jun 2026
Chrystal • Couple Trip
Everything exceeded our expectations!!!!
5.0/51 Jun 2026
Matheen • Family Trip
The room was well-designed, efficient use of space with all amenities. I especially liked the fact that everything could be controlled with the Ipad. The hotel is centrally located within walking distance to shops at Newbury street and with the T right next door. The lobby was well designed with ample areas for lounging, dining or just spending time with other guests. I loved the vibe. I would definitely stay here on my next visit to Boston.

Location

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408 Newbury street, Boston, Massachusetts, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About citizenM Boston Back Bay

citizenM Boston Back Bay Location
With a stay at citizenM Boston Back Bay in Boston (Fenway–Kenmore), you'll be steps from Newbury Street and 7 minutes by foot from Boston University. This hotel is 0.5 mi (0.8 km) from Northeastern University and 0.6 mi (0.9 km) from Fenway Park.

citizenM Boston Back Bay Facility and Service
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.

citizenM Boston Back Bay Rooms
Make yourself at home in one of the 399 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Room Type and Price

Tue, 22 Sep 2026 - Wed, 23 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children