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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Tax ID - TA-139-285-2992-01
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
About Hawaii Island Retreat
Located in Kapaau, Hawaii Island Retreat is by the ocean, a 4-minute drive from Kamehameha Park and 7 minutes from Kenjis House. This family-friendly hotel is 6.8 mi (10.9 km) from Kohala Historical Sites State Monument and 7.1 mi (11.5 km) from Pololu Valley Overlook.
Hawaii Island Retreat Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Hawaii Island Retreat Rooms
Make yourself at home in one of the 16 individually decorated guestrooms. Your pillowtop bed comes with Egyptian cotton sheets. Prepare your meals in the shared/communal kitchen. Bathrooms have complimentary toiletries and hair dryers.
Restaurant and Cafe
Enjoy a satisfying meal at Ula Ula Dining Room serving guests of Hawaii Island Retreat. Full breakfasts are available daily from 8:30 AM to 9:30 AM for a fee.


