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Hotel>Texas>Houston>Palace Inn and Suites - Willowbrook Mall
Bedroom 1, Palace Inn and Suites - Willowbrook Mall, Houston
Exterior & Views, Palace Inn and Suites - Willowbrook Mall, Houston
Bathroom 3, Palace Inn and Suites - Willowbrook Mall, Houston
Food & Drinks, Palace Inn and Suites - Willowbrook Mall, Houston
Others 5, Palace Inn and Suites - Willowbrook Mall, Houston
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Palace Inn and Suites - Willowbrook Mall

Houston, Texas

The Fun Awaits

Near shopping centers
Near shopping centersOnly 1.1 km to Willowbrook Mall

Reviews

See all
3.0/5
OkayFrom 17 reviews
5.0/59 Jun 2019
Verified traveler • Family Trip
Everything was great, they just need a swimming pool
5.0/511 Jan 2018
Stanley
Newly opened, so very clean. Amenities were average, but overall a very good experience. Price was well below what I would expect for same stay at competition.
5.0/531 Dec 2017
Jacqueline
Nice place, nice people. Would definitely stay again.
5.0/525 Dec 2017
Verified traveler
Was wonderful. My wife and I enjoyed it The price was great. The atmosphere was great
4.0/525 Feb 2021
Verified traveler
Staff was excellent, very kind and attended to everything I needed.
3.0/519 Nov 2018
Verified traveler • Family Trip
The nearby train (couldn't be helped) and noisy people in the parking lot at 1 in the morning soured the experience.
3.0/524 Oct 2018
Matthew
New hotel, average for the area. The rooms have a bit of an echo if that kind of thing bothers you.
3.0/514 Apr 2018
Ronald • Couple Trip
There were no bathroom tissue,no coffee pot although the fixings were there. No coat hangers, no caddy to place suitcases.the thermostat only had heat/ cool switch and fan switch couldn’t adjust turn it down and it would go back to the settings reading down to 72degrees it would go back to 78 same for the heat side. The staff was very helpful
2.0/513 May 2019
Verified traveler • Family Trip
I asked for a smoke free 2 queen size room on the first floor. I received a two queen size smoke room on the the second floor. I could smell weed through the vents. I had cigarette wholes on my comforter. Had to kill a roach. I specifically called and ask the receptionist if there was a table and chairs in the kitchenette area and was told yes. When I got there there was only the desk and chair. There really wasn’t anywhere to hang your towels. It had cabinets but no paper towels or pots and pans/dishes. I didn’t like the fact that you roll over and there was the fridge next to the bed.
2.0/529 Mar 2018
Vick
The room was not cleaned it had dust in the floor and the bed was not comfortable I woke up itching.
1.0/521 Feb 2021
Verified traveler • Family Trip
I can’t properly review this hotel Bc I didn’t stay there. Even though I paid for my booking through hotels.com I got the hotel and they don’t even work with hotels.com. When they relocated me it was to the most terrible place that didn’t even have a remote for the tv. Terrible experience. Very unhappy.
1.0/518 Jun 2018
Sam • Couple Trip
The air after 2 hours was still at 87% , the television did not work room hot, could not get a refund due to the fact I booked on line

Popular Facilities

WiFi
WiFi
24-hour Front Desk
24-hour Front Desk
Free Parking
Free Parking

Public Facilities

3
Accessible Parking
Vending Machine
Parking (Free)

Hotel Services

2
Luggage Storage
24-hour Front Desk

Food & Drinks

1
Continental Breakfast

Accesibility

1
Wheelchair Accessible

Connectivity

1
Free WiFi

Location

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12951 Willow Centre Drive, Houston, Texas, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-5:30 AM
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

About Palace Inn and Suites - Willowbrook Mall

Palace Inn and Suites - Willowbrook Mall Location
Located in Houston, Palace Inn and Suites - Willowbrook Mall is within a 5-minute drive of Willowbrook Mall and Houston Methodist Willowbrook Hospital. This hotel is 1.5 mi (2.4 km) from Aerodrome and 2.1 mi (3.3 km) from Mountasia Houston.

Palace Inn and Suites - Willowbrook Mall Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Palace Inn and Suites - Willowbrook Mall Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

Restaurant and Cafe
A complimentary continental breakfast is included.

Room Type and Price

Sat, 19 Sep 2026 - Sun, 20 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children