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Exterior & Views 1, SureStay Hotel by Best Western Santa Cruz, Santa Cruz
Public Area 2, SureStay Hotel by Best Western Santa Cruz, Santa Cruz
Bedroom 3, SureStay Hotel by Best Western Santa Cruz, Santa Cruz
Bathroom 4, SureStay Hotel by Best Western Santa Cruz, Santa Cruz
Others 5, SureStay Hotel by Best Western Santa Cruz, Santa Cruz
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Hotel

SureStay Hotel by Best Western Santa Cruz

Santa Cruz, California

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.2 km to Santa Cruz Beach Boardwalk and 2.3 km to Main Beach
Near shopping centers
Near shopping centersOnly 1.2 km to Pacific Garden Mall
Nice location! Near public transport
Nice location! Near public transportOnly 2.4 km to Santa Cruz Wharf and 3.2 km to Santa Cruz Harbor

Reviews

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3.5/5
OkayFrom 101 reviews
5.0/520 Jul 2026
Susan • Family Trip
Very quiet and we were in front of pool! Very nice for family! Staff wonderful!
5.0/518 Jul 2026
Michael
Checking in was easy and staff was welcoming.
5.0/513 Jul 2026
Fretchie • Family Trip
Fridge was not working and dirty in our room at the time of our check-in.
5.0/56 Jul 2026
Jose
The staff is amazing and the location is beautiful
5.0/52 Jul 2026
John • Family Trip
Managers Parth and Shailesh were attentive and good hosts, friendly and welcoming. Overall good experience.
5.0/528 Jun 2026
Christine • Family Trip
Location was convenient, safe and quiet neighborhood. The bed was comfortable. Netflix was available. Pool and breakfast was perfect. We’ll stay there again.
5.0/518 Jun 2026
James • Family Trip
The front desk man was awesome!! Clean rooms, clean property and friendly staff!! Overall I would say 9 out of 10. I would suggest a better tv package. Only had about 35 channels. Maybe something with a 24hr cartoon channel, very helpful for parents lol. Also need bigger pillows. Will definitely be coming back.
5.0/511 Apr 2026
Bethany • Family Trip
Waffle iron in addition to continental breakfast. Nice pool. Room was well-decorated, although some paint needs touched up and rust needs removed from the drains.
5.0/520 Mar 2026
Melvin
Great place, clean and accessible to all areas, breakfast is a plus.
5.0/59 Mar 2026
Dennis
This property of was perfect and I would definitely stay there again
5.0/51 Mar 2026
Mark
Spotless!
5.0/58 Jan 2026
Melvin
It was great
5.0/530 Nov 2025
Michelle
Very helpful, quite, clean, and comfortable couldnt ask for more.
5.0/515 Nov 2025
Ed • Family Trip
Staff is very nice every time we stay there
5.0/514 Nov 2025
Teresita • Family Trip
Wonderful staff… room had air conditioning and plenty safe parking
5.0/52 Nov 2025
Robert • Couple Trip
Staff was excellent, room was clean and location was great.
5.0/51 Nov 2025
Steven • Solo Trip
Clean room, comfy bed, the same cable system I have at home easy to use.
5.0/521 Oct 2025
Diane • Solo Trip
Parking was great. The Restaurants were very great. Really appreciated that it was so close to the Courthouse where I am attending 2 Trials.
5.0/528 Sep 2025
David • Solo Trip
Friendly staff, very knowledgeable and friendly. Grounds were very well taken care of. You couldn’t get a better place for the price anywhere in Santa Cruz
5.0/528 Sep 2025
David • Solo Trip
Extremely well kept and walkable spot that deserves the best recommendation from me

Location

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516 Water St, Santa Cruz, California, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Masks are required at the property for guests without COVID-19 vaccination

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The seasonal pool will be open from March to October.
  • Pool access available from 9 AM to 9:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

About SureStay Hotel by Best Western Santa Cruz

SureStay Hotel by Best Western Santa Cruz Location
With a stay at SureStay Hotel by Best Western Santa Cruz, you'll be centrally located in Santa Cruz, a 4-minute drive from Santa Cruz Beach Boardwalk and 7 minutes from Mystery Spot. This hotel is 4.9 mi (7.8 km) from Capitola Beach and 6.3 mi (10.1 km) from Roaring Camp Railroads.

SureStay Hotel by Best Western Santa Cruz Facility and Service
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

SureStay Hotel by Best Western Santa Cruz Rooms
Make yourself at home in one of the 50 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Restaurant and Cafe
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Room Type and Price

Sat, 14 Nov 2026 - Sun, 15 Nov 2026 (1 night)
1 Room, 1 Adult, 0 Children