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Exterior & Views 1, The Pontchartrain Hotel, Orleans
Bedroom 2, The Pontchartrain Hotel, Orleans
Public Area 3, The Pontchartrain Hotel, Orleans
Bathroom 4, The Pontchartrain Hotel, Orleans
Food & Drinks 5, The Pontchartrain Hotel, Orleans
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Hotel

The Pontchartrain Hotel

Orleans, Louisiana

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 655 m to Coliseum Square and 1.1 km to Keller Square
Tourist attractions nearby
Tourist attractions nearbyOnly 2.2 km to John P Lyons Memorial Center and 2.6 km to Audubon Aquarium of the Americas
Near shopping centers
Near shopping centersOnly 896 m to Rink Shopping Center and 2.6 km to The Shops at Canal Place
Nice location! Near public transport
Nice location! Near public transportOnly 1.5 km to New Orleans Union Passenger Terminal and 2 km to Port of New Orleans

Reviews

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4.0/5
GoodFrom 100 reviews
5.0/522 Jun 2026
Zach
Rooms could have been a little cleaner. I felt like the windows are about to fall out of the building. Window ledges have mold. Outside of the hotel is not clean, human feces in two spots right outside of the door.
5.0/518 Jun 2026
Adria • Family Trip
Absolutely fabulous stay! The front desk staff is phenomenal and the on-site restaurants are fantastic! Beds are comfortable and rooms are very clean. Will definitely be back for another visit.
5.0/516 Jun 2026
Karen
Great location. Loved the roof top bar. Staff is eager to help. Valet parking is expensive!
5.0/516 Jun 2026
scott • Family Trip
I will stay here again
5.0/515 Jun 2026
Jeffrey • Couple Trip
Awesome staff, incredible jazz, great food.
5.0/513 Jun 2026
Casie • Family Trip
I love the Ponchatrain! I stay here regularly when I come into town to visit my sister. I sleep like a baby and the le labo toiletries is such a lovely bonus!! Great uptown location as well
5.0/52 Jun 2026
Stephen M • Solo Trip
I guess I could have stayed at the Virgin Hotel Nee Orleans. Or at other snazzy places. But staying at the Pontchartrain and its storied past, I felt I was connecting with New Orleans and its history in a deeper way. I especially liked the Silver Whistle cafe, the Bayou Bar and its excellent jazz offerings, the views from the Tin Roof (named after Tennessee Williams’ “Cat on a Hot Tin Roof,” of course), and the Jack Rose restaurant. I highly recommend!
5.0/525 May 2026
Kelsey • Trip with Friends
The Pontchartrain was a great home base! While we required Ubers to get to the French Quarter, it was lovely to wander around the Garden District. The staff was great and we loved the coffee shop!
5.0/523 May 2026
Craig • Couple Trip
We enjoyed our stay immensely! Staff were awesome, music in the bar was mind blowing, rooftop bar was fun - but we were shocked by the amount of "TAX" that were added on to our stay - Amenity Fee, State Tax, Convention and Tourism Tax, City Tax, and a Parking Tax on top of the Valet service. It won't deter us from recommending the place, or returning - it was just an unexpected surprise.
5.0/519 May 2026
Dana • Family Trip
Great location. Great bars and restaurants in the hotel. Staff was hospitable and friendly.
5.0/517 May 2026
Catherine • Family Trip
It was our third time to stay at this awesome hotel! We always love it!
5.0/519 Apr 2026
Thomas • Couple Trip
Great staff!
5.0/514 Apr 2026
Annika • Couple Trip
Lovely view from the room, great bed and room was large and comfortable! Nice with bathrobes! Great views from rooftop bar! Great location. Free parking on the street! Street car stop right outside hotel. Great neighborhood to walk in!
5.0/514 Apr 2026
Celia • Family Trip
Very nice staff. Comfy beds. Nice sheets and pillows. Great bar downstairs and on the roof top. Super location.
5.0/512 Apr 2026
Corey
The view from Hot Tin was great but be weary of new friends offering to take your picture. I wont hold that againts the bar tho. Loved our huge room and the bed was really nice. It was quite and the desk and valet people were very nice. I would stay again.
5.0/527 Mar 2026
Jack • Solo Trip
I didn't drink at the Bar or eat breakfast.
5.0/525 Mar 2026
James • Couple Trip
Loved the atmosphere, staff, amenities. We’ve stayed at Marriott’s, Hyatt’s, etc. All the same feel. This is a fun, unique, artistic piece of property. And the staff is fun, professional and very welcoming. I don’t care about a gym or pool. Great restaurant and bar facilities, too. Our room had a great view, was large, funky. Clean.
5.0/525 Mar 2026
Jon-Erik
Great property, saty
5.0/524 Mar 2026
Zachary • Solo Trip
The staff was excellent and the room was pristine. The rooftop bar is stunning and the cafe below is really nice, as well.
5.0/523 Mar 2026
carrie
I was worried about the low reviews for the Ponchartrain. Nothing to worry about! I had a great stay. No funky smells, no rude employees, and the AC worked. I loved the character and history of the hotel as well as the neighborhood.

Location

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2031 St. Charles Avenue, New Orleans, Louisiana, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

About The Pontchartrain Hotel

The Pontchartrain Hotel Location
With a stay at The Pontchartrain Hotel, you'll be centrally located in New Orleans, a short 7-minute walk from Magazine Street and 15 minutes by foot from National World War II Museum. This hotel is 1.5 mi (2.4 km) from Ernest N. Morial Convention Center and 1.5 mi (2.4 km) from Caesars New Orleans Casino.

The Pontchartrain Hotel Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.

The Pontchartrain Hotel Rooms
Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Restaurant and Cafe
Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Room Type and Price

Sat, 10 Oct 2026 - Sun, 11 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children