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Exterior & Views 1, The Row Hotel, BW Signature Collection, Santa Clara
Others 2, The Row Hotel, BW Signature Collection, Santa Clara
Exterior & Views 3, The Row Hotel, BW Signature Collection, Santa Clara
Public Area 4, The Row Hotel, BW Signature Collection, Santa Clara
Bedroom 5, The Row Hotel, BW Signature Collection, Santa Clara
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Hotel

The Row Hotel, BW Signature Collection

Santa Clara, California

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.5 km to San Jose Municipal Rose Garden and 4.6 km to Civic Center Park
Near shopping centers
Near shopping centersOnly 1.1 km to Westfield Valley Fair Shopping Mall and 1.5 km to Santana Row Shopping Center
Nice location! Near public transport
Nice location! Near public transportOnly 2.7 km to Fruitdale Station and 3 km to Race Station

Reviews

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3.6/5
GoodFrom 7 reviews
5.0/514 Sep 2024
II • Solo Trip
Hemat uang, kualitas nggak tertandingi. Fasilitas sangat bersih.
5.0/529 Jan 2024
Karina
The rooms are beautiful, and super comfy
5.0/514 Jan 2024
Ghouleh
Thank you everything was greate
3.0/523 Jan 2024
Paul
We got to the hotel late, around 10pm. We couldn't get in. Some other guests let us in. Check-in is a kiosk- no one available. After searching for several minutes someone came out and said they would get me help. Kiosk came on and we were able to check in. Room had one bath towel and no hot water. Next morning water was warmer but still lacking towels. A nice place but a bit disappointing.
1.0/516 Jan 2024
Jennelle
Lamps were not working in first room (took 3 staff members an hour to find out I need to change rooms), changed to second room with sticky hard floor and wet carpet near bed. Microwave inaccessible in current area, had to move to another plug, asked for water from customer service machine, she said to purchase water from market, there was nothing stocked in market, then she said there is no water available til morning. I went to bed without water. Upon going to continental breakfast the next morning, I found a water dispenser in dining area. After checking out, the machine customer service asked how my stay was, I said it was okay, and she did not ask how things could have been better or cared to ask what happen. All staff were very nice, I don’t even care that some staff did not understand English. My concern was that some did not know what to do in situations like how I had no access to water. It wasn’t a good experience. Also was unaware this was a best western hotel. It does say it’s a BW signature collection, but it seems like that was meant to be hidden.
1.0/53 Jan 2024
Verified traveler
Overall, it was a terrible stay. The room had no hot water. When brought up to the on screen kiosk attendant, we were offered a room to shower in (not simply a new room), and were promised that the issue would be corrected. Well, it was never corrected. No hot water for the entire stay and no offer to transfer rooms or come in and repair the problem. The issue was brought up again on the last evening and we were promised a call back in the morning with some sort of compensation/resolution. Again, NOTHING. This place is trash.

Location

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2404 Stevens Creek Blvd, San Jose, California, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This virtual service hotel offers 24-hour guest support by text or phone.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

About The Row Hotel, BW Signature Collection

The Row Hotel, BW Signature Collection Location
When you stay at The Row Hotel, BW Signature Collection in San Jose, you'll be in a shopping district, just steps from Silicon Valley and 13 minutes by foot from Santana Row Shopping Center. This hotel is 2.6 mi (4.2 km) from SAP Center at San Jose and 10.9 mi (17.5 km) from Levi's Stadium.

The Row Hotel, BW Signature Collection Facility and Service
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including a vending machine.

The Row Hotel, BW Signature Collection Rooms
Make yourself at home in one of the 55 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Room Type and Price

Tue, 06 Oct 2026 - Wed, 07 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children