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Others 1, Phoenix Palace Hotel Hanoi, Hoàn Kiếm
Exterior & Views 2, Phoenix Palace Hotel Hanoi, Hoàn Kiếm
Bedroom 3, Phoenix Palace Hotel Hanoi, Hoàn Kiếm
Bathroom 4, Phoenix Palace Hotel Hanoi, Hoàn Kiếm
Food & Drinks 5, Phoenix Palace Hotel Hanoi, Hoàn Kiếm
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Hotel

Phoenix Palace Hotel Hanoi

Hàng Trống, Hoàn Kiếm

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 328 m to Vườn Hoa Hàng Trống and 537 m to Hoan Kiem Lake
Near shopping centers
Near shopping centersOnly 367 m to Hang Gai Street and 818 m to Trang Tien Plaza
Nice location! Near public transport
Nice location! Near public transportOnly 941 m to Hanoi Railway Station and 1.3 km to Hanoi Long Bien Station
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.3/5
GoodFrom 55 reviews
5.0/56 Mar 2024
Tyng Song • Solo Trip
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
5.0/528 Nov 2023
Oliver
We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay. The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
5.0/513 Sep 2019
Verified traveler
Great location and friendly and helpful staff. Would recommend to all.
5.0/57 May 2019
JUNGBAE • Family Trip
음..가성비 대비 괜찮아요. 조식도 괜찮은데 조식 서비스는 조금 점수가 떨어지네요. 뷔페 이외에 쌀국수를 먹을수 있는데 이거는 아는 사람만 먹을수 잇어요. 식당에 투숙객이 앉으면 직원이 와서 시킬수 있다 라고 서비스 를 해야 되는데... 그렇지 않아여..한마디로 지 밥그릇 지가 챙겨야 된다고 주방에 가서 직접 이야기 해야 쌀국수 를 줍니다. 그외에는 흠 잡을께 없어요..아주 좋아요
5.0/56 Apr 2019
Dawon
Very good! Very clean! Very kind!
5.0/58 Mar 2019
Shoshana
The hotel is not far from the center. The staff are friendly. Quite clean.
5.0/510 Oct 2018
Verified traveler • Family Trip
너무 친절했고 다시 가고 싶음.
5.0/51 Apr 2018
potomun
フロントのスタッフさんは親切です。部屋も清潔で綺麗です。ハノイの交通はすごく悪いのでこの辺りでホテルをとってタクシーを利用しやすい環境がいいと思います。フロントに頼めば安心なタクシーを呼べます。街で拾ったタクシーはほぼ、ぼったくりタクシーです。 朝食に巻き寿司がでて大喜びでした。
5.0/513 Mar 2018
Claire
Phoenix Palace Hotel was a great hotel for my husband and I to explore Hanoi! The staff were very kind and the breakfasts were delicious! So much food!! The rooms were very spacious and had great A/C units! We walked everywhere around the city from this spot-great location!
5.0/527 Nov 2017
Hun • Family Trip
깔끔한 실내, 맛있는 조식, 친절한 직원들.
5.0/516 Nov 2017
Shin
스태프들이 신경써서 이동 방법도 체크해 주고 굉장히 친절하고 밝은 모습 등등.. 머무는 동안 편하게 지낼 수 있도록 배려가 좋았던 숙소입니다.
5.0/55 Sep 2017
gisung • Family Trip
정말 친절하고 습기도 없고 좋은 호텔이였습니다. 위치도 훌륭합니다
5.0/521 Aug 2017
LEE PLAY
위치 좋고 친절하고 전 조식도 만족. 9박했는데 정전 한 번 있었지만 바로 복구되었고, 엘리베이터가 느린게 흠. 조식도 왠만한건 다있고 커피 맛있고 전 특히 수박과 바나나를 꼭 먹었답니다. 어쩌다 출출한 늦은 귀가땐 바나나 여유분을 항상 두셔서 잘 먹었네요^^ 다시 하노이 간다면 재방문의사 있어요^^
5.0/511 Aug 2017
James • Family Trip
My family of four (2 teens) really enjoyed this hotel. Super nice and helpful staff, comfortable room, great breakfasts and right in the heart of the old quarter. Highly recommended
5.0/52 Aug 2017
Verified traveler
フロントの対応が良かったです。また、フロントの方に紹介していただいた、ホテル近くのベトナム料理店も美味しく、リーズナブルなとこでした。
5.0/519 Jul 2017
Sarah
Hotel on a quiet street. Very helpful and friendly staff. Tommy organised all our trips in advanced and couldn't do enough for us. Breakfast great with lots of choice. Clean hotel. Would stay there again
5.0/523 Apr 2017
Verified traveler • Family Trip
Wir waren im April mit Kindern für 2 Nächte im Hotel. Sehr angenehm ist dass alles neu ist. Bilder sind somit authentisch. Unser Familienzimmer hatte ein sehr grossen Fenster und war sehr leise. Personal ist sehr freundlich und zuvorkommend. Wir haben auch die Rückfahr zum Flughafen über das Hotel gebucht. Ist billiger als wenn man ein offizielles Taxi nimmt.
5.0/510 Mar 2017
Jonathan • Couple Trip
This extremely well-priced hotel can boast of their excellent service, good breakfast, and comfortable beds. At the edges of the old city, it is in walking distance of many attractions.
5.0/56 Mar 2017
RIO • Couple Trip
旧市街のとても便利な場所にありました。 ホテルの部屋はとても清潔で居心地が良かったです。 スタッフもとても親切でいい旅行になりました。
5.0/51 Mar 2017
Lee Kok Meng
The staffs are friendly and helpful. Most of the hotel staffs can communicate in English. 5-10min walk to Hoan Kiem Lake, shopping and drinking area. Good for short business stay. May give a full star for all ratings if not for the noisy renovation beside the building in early morning.

Location

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27A Phu Doan Str, Old Quarter- Hoan Kiem Dist, Hanoi, VN
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

About Phoenix Palace Hotel Hanoi

Phoenix Palace Hotel Hanoi Location
With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 1 mi (1.7 km) from Hanoi Opera House.

Phoenix Palace Hotel Hanoi Facility and Service
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.

Phoenix Palace Hotel Hanoi Rooms
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Room Type and Price

Thu, 13 Aug 2026 - Fri, 14 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children