Mumbai House Collection near Lilavati

Additional Rules:-

1. We have the best residential internet that money can buy. However - internet in India is never up 100% of the time. If for any reason the internet goes down - we will not entertain requests for refunds

2. Please respect the fact that this is a residential building. Do not speak loudly in the corridors/elevators.

3. Check in time: 3 pm and Check out time: 12 noon. Please respect the checkout timings, failing to do so will incur a late checkout fee.

4. Maid service: Cleaning is included as part of your stay. Incase you choose to step out during cleaning time and still want your space to be cleaned, please leave the keys in the lockbox. Our maids will do the cleaning between 3.00 pm to 6.00 pm.
Please note: Dishwashing is not included in the complimentary cleaning service. It can be arranged at an additional charge Rs. 300 per instance, provided the guest informs us in advance.

5. In case anything in the flat does not work or is damaged, inform us immediately. We will fix it for you as soon as possible. Do not delay in bringing to our Notice.

6. You will be asked to provide ID and other details of each guest checking in after booking, in order to comply with the local regulations. No extra guests allowed.

7. No smoking inside the flat. But you can smoke on terrace area.

8. Please switch off all the lights, fans, AC and geysers when not in use. Take special care for geysers and AC.

9. Please do not use shoes inside the house.

10. Laundry: If your unit comes with a Washing Machine – Only the helper is allowed to use it. Please inform us when you have a full load. One load per week is free – extra is charged at 300/- load. (We offer this service even if your unit does not come with a washing machine).

11. Please make sure you take all your personal belongings at the time of checkout, we are not responsible for the same. Storing, coordinating and delivering of the belongings will be charged as applicable.

12. Please inquire about the pets (if any) beforehand.

13. Food deliveries: Please make sure all your food deliveries happen before 10.00 pm, after 10:00pm we would request you to go down and collect it.

14. No Shoots of any kind (commercial or personal) without prior permission

15. Though this doesn’t happen much - We will not issue refunds in case you happen to spot a harmless pest such as an ant, cockroach etc during your stay.

Penalties:
• Late checkout after 12.00 pm without prior intimation – Rs 2,000/ hour
• Lost keys – Rs 2,000/
• Extra visitor – Rs 1,500/ per person
• Air conditioning/ geysers left on when not in use – Rs 1,500/ per appliances.
• Smoking inside the premises – Resetting fee : 1 BHK Rs 10,000/ 2 BHK Rs 15,000/ 3 BHK Rs 20,000/
• Items left behind - Rs 1,000 will apply for storing and coordinating pickup
• Food deliveries after 10 pm – Rs 500/