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Others 1, Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio, Surabaya
Others 2, Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio, Surabaya
Others 3, Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio, Surabaya
Others 4, Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio, Surabaya
Bathroom 5, Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio, Surabaya
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Apartment

Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio

Wiyung, Surabaya
2 Rooms
4 Guests
54.0m²

Reviews

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2.0/5
BadFrom 1 reviews
2.0/518 May 2026
Aviana Nastasia • Family Trip
We recently stayed at this apartment and overall had a mixed experience. The good things first: The pictures on the app matched the real apartment, which was very nice and reassuring. Our first impression was good — the unit looked nice and clean. The beds were comfortable, especially the bunk bed, which the kids loved. The AC worked really well and stayed cold throughout our stay. The location was very convenient because you can access the mall instantly once you step out from the lobby. The apartment was also spacious, which is great for families traveling with kids. However, there are several things that really need improvement: Parking was very inconvenient. I thought guests would be given an access card for the apartment parking area, but we were told to park at PTC instead. It cost us around Rp 110.000 overnight. To avoid the overnight charge, we would have needed to move the car every 15 hours, which was very troublesome for families. The bathroom had a strong odor, likely coming from the drain. I had to buy bathroom mothballs and keep the bathroom door closed at all times. Most importantly, there were several small cockroaches around the kitchen area and near the bathroom. They seemed to be coming out from the pipes or somewhere nearby. I even had to buy bug spray during our stay. Because of these issues, especially the cockroaches, we ended up checking out one day earlier because it became uncomfortable to stay. I hope the owner can do a proper inspection and pest control treatment before welcoming future guests.

Location

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Tower Benson, Jl. Pakuwon Indah No.7, Lontar, Sambikerep, Surabaya, Jawa Timur, 60213
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in14:00-23:59
Check-out12:00

CHECK-IN INSTRUCTION 1. REQUIRED! Download Travelio App to confirm your check-in time and arrange an appointment with our Roomboy via “Talk to Us”. 2. Add Your Booking in the app using the Booking ID & PIN sent via email. 3. Complete the check-in process by paying the deposit and uploading your ID Card/Passport. 4. For assistance, contact us at +62 21 3952 4523 or hello@travelio.com (07:00 - 24:00 WIB). Please Note: - No staff available at the property without appointment. - Same Day booking please notify us at least 3 hours before check-in for unit preparation. - Parking fees are the guest’s responsibility. - Building facilities subject to building management rules, which may change at any time.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 6 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.


Deposit

Guests need to pay a deposit at check-in.


Age

Guests of all ages are welcome to stay.


Breakfast

Breakfast is not available.


Pets

No pets allowed.


Smoking

No smoking room.


Alcohol

No alcohol drinks allowed.


About Comfort 2BR Direct Access to Mall at Benson Supermall Mansion Apartment By Travelio

Experience a blend of comfort and practicality in a 49 m² two-bedroom unit at Benson Supermall Mansion Apartment, Surabaya. With direct access to Pakuwon Mall, the largest and most prestigious shopping center in Eastern Indonesia, this unit is an ideal choice for families, young professionals, or couples seeking a modern lifestyle in the heart of the city. The unit is equipped with essential facilities such as a TV, refrigerator, and water heater, ready to support your daily needs. The apartment building also offers a wide range of premium facilities, including 24-hour security, access card, parking area, fitness center, jogging track, swimming pool, sky garden, and direct mall access, making life more convenient and practical in one integrated complex. Located in Babatan, West Surabaya, the apartment has quick access to business districts, lifestyle hubs, and entertainment venues, making it a strategic residence for those who value time and convenience.

 

Room Type and Price

Sun, 15 Nov 2026 - Mon, 16 Nov 2026 (1 night)
1 Room, 1 Adult, 0 Children