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Sport & Beauty 1, Hakone Kowakien TEN-YU, Hakone
Exterior & Views 2, Hakone Kowakien TEN-YU, Hakone
Bedroom 3, Hakone Kowakien TEN-YU, Hakone
Public Area 4, Hakone Kowakien TEN-YU, Hakone
Bathroom 5, Hakone Kowakien TEN-YU, Hakone
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Ryokan
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Hakone Kowakien TEN-YU

Hakone, Kanagawa

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.689 by the guests who stayed here.

Reviews

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4.7/5
FantasticFrom 104 reviews
5.0/517 Jun 2026
IDAIR • Family Trip
Everything was great, Ava the staff was very helpful.
5.0/516 Jun 2026
Gaurav • Family Trip
We had an amazing time at the Ten-Yu Hakone Property. Staff was helpful, we got very nice mountain facing rooms, and they gave us rooms together per our request. The rooms were super clean and beautiful. The dinner and breakfast buffet were excellent. we just wished we could have stayed longer. I would definitely recommend this property to everyone. I would give it 6 stars out of 5 if I could.
5.0/516 Jun 2026
Nestor • Couple Trip
Place was immaculate. Only reason I have it at a 4 instead of a 5 is that I had no use of public onsen due to having tattoos. Other than that, this was a beautiful and relaxing spot.
5.0/513 Jun 2026
Jamiya • Couple Trip
We only stayed a few nights, but the experience was so good I wish we'd stayed longer. First the location is amazing. A beautiful property up in the mountains surround by nature and beautiful sky be it day or night. The staff are super friendly from the minute you arrive they usher you in, help you get checked in, and do a thorough job of explaining the amenties and features of the hotel. The rooms are fantastic, offering a mix of traditional and modern Japanese living. The open air bath on the balcony is a gamechanger. We booked the room that included the dinner package and I would highly recommended it. The courses were fantastic one after another. Additionally breakfast is available and there's so much delicious food, I felt completely ruined for other hotels on my trip. And lastly what is so amazing about this hotel is just how peaceful and serene it is. The environment encourages slowing down, relaxing, and enjoying the tranquility of the Japanese landscape. I found myself going out on the balcony each morning, meditating or reading a book with the just the ambience for sound. I'm a director and writer and I've decided I'll be booking this hotel to work on a novel I'm writing. I felt so inspired and in such a flow state while staying here. If visiting Hakone this would be my top recommendation. Can't rave about it enough.
5.0/513 Jun 2026
Wei
Best hot spring! Will come back again!
5.0/512 Jun 2026
iram • Family Trip
Great hotel, one if the best onsen we visited in Japan with an amazing view and great facilities
5.0/510 Jun 2026
Angelica • Family Trip
tudo esta perfeito, 10/10
5.0/510 Jun 2026
Jose-Luis Esteban • Family Trip
Excellent service and beautiful place!
5.0/55 Jun 2026
Linda • Family Trip
Great!!!!!!! Magical…… such a truely unique stay. Dinner was spectacular - breakfast so so.
5.0/54 Jun 2026
Ramya • Family Trip
Authentic for experience. The buffet dinner was amazing. Rooms can use an update.
5.0/54 Jun 2026
Teresa • Family Trip
Excellent staff service. Receptionists make you feel welcome.
5.0/53 Jun 2026
Shannon
Outstanding service and amenities
5.0/53 Jun 2026
Verified traveler • Couple Trip
A beautiful hotel with great staff.
5.0/52 Jun 2026
Nathalie • Family Trip
The property is in the mountains and offers great Mountain Views as a result. The room was really spacious and clean. The private onsen on the patio was well appreciated.
5.0/51 Jun 2026
Robert • Couple Trip
Beautiful location and very relaxing with a lovely onsen and good restaurant
5.0/51 Jun 2026
Claude • Couple Trip
We hsd a wonderful stay st this hotel. Staff were very welcome and food at the buffet was outstanding. Scenery ffom the onsen is fabulous. The hotel is quite big It could be crowded for the dinner. Only one coffee machine at the breakfast is not enough for the large population.
5.0/531 May 2026
Natalya • Solo Trip
Very relaxing. Room was spacious with hot bath.
5.0/531 May 2026
teruo • Family Trip
2回目の訪問。食事、大浴場露天風呂、部屋付きの露天、部屋からの景色(川?側)、どれも良かった。 リピ確定。
5.0/529 May 2026
Javier • Couple Trip
Verdaderamente un hotel que vale la pena. Desde el lobby y la atención del personal, a las habitaciones y los bufets, todo era simplemente perfecto. Es un sitio que vale la pena muchísimo, tanto por la zona y las vistas que tiene desde cada habitación, la tina de agua termal privada, las amenidades, y la joya de la corona son sus bufetes de cena y desayuno, increíblemente variados y deliciosos!
5.0/525 May 2026
Kimberly
The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!

Location

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1297 Ninotaira, Hakone, Kanagawa, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Check-in for same-day bookings is allowed until 7:00 PM.
Check-in is not possible after 07:00 PM.
Dinner serving time starts at 6:00 PM.
Female guests with Free Gift booking will be provided with a complimentary Yukata (traditional Japanese dress).
For guests with children aged 0-2 years old are required to inform the property prior to check-in. Additional charges will be applied.
Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
Pets are strictly not allowed at the property.
The restaurant serves plated breakfast only. The guest may choose from Western or Japanese style upon check-in.
The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
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Check-in Procedure
Check-in3:00 PM-10:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Hakone Kowakien TEN-YU Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Hakone Kowakien TEN-YU Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

Restaurant and Cafe
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Fri, 18 Sep 2026 - Sat, 19 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children