Homes>Kanagawa>Hakone>Matsuzakaya Honten

Exterior & Views 1, Matsuzakaya Honten, Hakone

Public Area 2, Matsuzakaya Honten, Hakone

Food & Drinks 5, Matsuzakaya Honten, Hakone

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General Info

Reviews

Location

Accommodation Rules

About

Ryokan

Matsuzakaya Honten

Hakone, Kanagawa

The Fun Awaits

Fun Outdoor ActivitiesStay active with fun outdoor activities.

Guests Like the LocationThe location was rated 4.94 by the guests who stayed here.

Reviews

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4.9/5

FantasticFrom 50 reviews

5.0/516 May 2026

James • Couple Trip

This Ryokan is basically perfect in every way.

5.0/58 Apr 2026

Wilson • Couple Trip

The room was super clean, staff was excellent in making us felt at home

5.0/510 Mar 2026

Choungho

Awesome

5.0/527 Feb 2026

Yuqiao

Old but very well-maintained building. Our room seems to be rec

5.0/57 Feb 2026

Kelvin • Couple Trip

The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.

5.0/517 Jan 2026

Jordan • Couple Trip

The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!

5.0/527 Dec 2025

GUIOMARI

Equipe de funcionários excelente. A experiência vale muito a pena! Única! A comida tradicional japonesa no café da manhã realmente é muito diferente da ocidental . A qualidade dos alimentos é ótima , porém o sabor difere muito do que estamos acostumados . Seria interessante que tivessem uma opção ocidental .

5.0/521 Dec 2025

Diego

Old vibes, awesome place

5.0/52 Nov 2025

David • Couple Trip

Great

5.0/515 Oct 2025

Amy • Trip with Friends

I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to

5.0/524 Sep 2025

Bogdan • Couple Trip

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.

5.0/519 Sep 2025

Carmen • Couple Trip

The level of service as unparalleled to anything I've experienced in my life. The rich history and qualities of hot spring here is a once in a lifetime experience. The food was decadant and even accommodate my allergies. Definitely must try for anyone who hasn't .

5.0/515 Sep 2025

Cara • Couple Trip

Oh wow! I am so glad the reviews did not fail me. My husband and I just left this morning and it was an amazing and much needed relaxing stay in the middle of our busy trip! Staff was super kind. We did the dinner and breakfast and it was very traditional Japanese cuisine - delicious. We were blown away by our room it was HUGE! I booked the private bath in our room and that was a nice touch. We got off at Odawara station and took an uber/taxi to the ryokan. It was maybe $60 USD but in my opinion worth it over the bus!! I hope we can come back here one day. It was awesome.

5.0/52 Jul 2025

Ann • Family Trip

Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again - it definitely felt like a retreat…very peaceful.

5.0/517 May 2025

Robert • Family Trip

Very unique property and great experience

5.0/55 Apr 2025

Mayank • Trip with Friends

The stay was super amazing from the get go. The hotel staff being the limelight, from when we entered the hotel till we exited, they were nothing less than fantastic, polite, efficient and courteous. In terms of the property itself, really amazing rooms, you can book your own private onsen, dinner and breakfast are included and they were very adjusting of our dietary restrictions (including vegetarian). We didn't even notice how the day went by and our stay finished. I will highly recommend it to anyone.

5.0/523 Feb 2025

HAJIME • Family Trip

若いスタッフが２人付いてもらいましたが、素晴らしい対応でした。料理も良かったです。寝室が1階で、2階にコタツの部屋とトイレでした。寝室にもトイレとテレビが有ればと思いました。しかし、近日中に必ずお邪魔します。

5.0/526 Jan 2025

Daishu • Family Trip

静けさ、お湯、いずれも最高でした。

5.0/530 Dec 2024

Nicholas • Couple Trip

The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .

5.0/518 Nov 2024

Mai Thuy • Family Trip

Amazing service and hospitality!

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Children Facility

Luggage Storage

Bonfire Area

Free Parking

Bathtub

Coffee Tea Maker

Hair Dryer

Room Heater

Ironing

Workspace

Sports & Recreation

Arcade/Game Room

Public Facilities

Hot Spring/Onsen

Parking (Free)

Hotel Services

Hotel Safe

Luggage Storage

Multilingual Staff

24-hour Front Desk

Other Facilities

Indoor Fireplace

Business Facilities

Gift Shops or Newsstand

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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View on maps

57 Ashinoyu, Hakone, Kanagawa, JP

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-7:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Hot springs access available from 3:00 PM to 9:30 PM.
Guests under 12 years old are not permitted at this adults-only property.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Matsuzakaya Honten

Matsuzakaya Honten Location
With a stay at Matsuzakaya Honten in Hakone (Ashinoyu), you'll be within a 5-minute drive of Lake Ashi and Hakone Shrine. This ryokan is 2.7 mi (4.4 km) from Hakone Kowakien Yunessun and 6.6 mi (10.5 km) from Hakone Hot Springs.

Matsuzakaya Honten Facility and Service
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and an arcade/game room. Additional amenities at this ryokan include gift shops/newsstands and a fireplace in the lobby.

Matsuzakaya Honten Rooms
Make yourself at home in one of the 22 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
At Matsuzakaya Honten, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Room Type and Price

Mon, 17 Aug 2026 - Tue, 18 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children