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Exterior & Views 1, Playacar Palace All Inclusive, Cozumel
Sport & Beauty 2, Playacar Palace All Inclusive, Cozumel
Bedroom 3, Playacar Palace All Inclusive, Cozumel
Public Area 4, Playacar Palace All Inclusive, Cozumel
Bathroom 5, Playacar Palace All Inclusive, Cozumel
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Playacar Palace All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Family Guests’ Favorite
Family Guests’ FavoriteThis place is chosen by families as their favorite and has a rating of 4.41.
Guests Like the Location
Guests Like the LocationThe location was rated 4.402 by the guests who stayed here.

Reviews

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4.4/5
GoodFrom 100 reviews
5.0/511 Jun 2026
Katy • Family Trip
Family friendly
5.0/529 Apr 2026
Nicholas Edward • Family Trip
This is a great resort! The restaurants are amazing. You can walk right off property to the beach and downtown. Take the ferry to Cozumel and use the resort there. The snorkeling at the Cozumel Palace is great. We brought our kids and they loved it.
5.0/526 Apr 2026
Susan • Family Trip
The food was incredible, especially for all inclusive. The pool was amazing! The only issue was the "time share" type people. They were a little pushy. Rooms were very clean and restocked often! Staff was amazing!!
5.0/523 Apr 2026
Teresa • Couple Trip
Best place ever
5.0/516 Apr 2026
Araceli
Nos gustó mucho el hotel, la comida, las bebidas, jugos hechos al momento con frutas y verduras frescas. El servicio excelente Ruth y otras chicas mantenian el cuarto limpio y atentas a lo que necesitabamos, todos los días rellenan el bar y los snacks de las habitaciones., los meseros Brian y Manuel bartender nos dieron un excelente servicio , no recuerdo el nombre de los demás., y en el entretenimiento Eric se ganó nuestras risas de verdad que es muy bueno.
5.0/515 Apr 2026
Edna • Family Trip
I absolutely loved my stay at Playacar Palace. From the moment you arrive, you’re welcomed with a warm towel and a refreshing glass of juice, which immediately sets the tone for a relaxing experience. The staff takes care of your luggage and delivers it right to your room, making check-in effortless. The hotel itself is stunning, and every staff member I encountered was incredibly warm and welcoming. My room was beautiful, and the view was just amazing—definitely one of the highlights of the stay. The food was excellent, and having access to unlimited drinks truly felt like the cherry on top. If you’re traveling with kids, the playroom staff does a fantastic job keeping them entertained, giving parents a chance to relax and enjoy some time to themselves. I was genuinely blown away by the entire experience and will definitely be coming back!
5.0/531 Mar 2026
MARCO • Family Trip
Es una gran bendición poder disfrutar de esta all inclusive
5.0/524 Mar 2026
Joseph • Couple Trip
The best value place i have stayed in mexico
5.0/517 Mar 2026
Jennifer Helena • Family Trip
Always a great place to stay. Clean, well located with amazing staff. Will return.
5.0/514 Mar 2026
Valerie • Family Trip
Service incroyable!, par contre il n'y a plus de plage. On a aimé la nourriture du buffet ́
5.0/55 Mar 2026
Melanie • Family Trip
We just returned from a wonderful stay at Playacar Palace. Staff, facilities and food was incredible. Location is great - walk to Cozumel ferry with free access to Cozumel Palace hotel - just show your Palace hotel bracelet. Resort credits were very helpful for spa and dolphin swim. Only downside was the lack of beach but everything else made up for it.
5.0/51 Mar 2026
Stephanie • Trip with Friends
Our room was clean. Staff is always exceptionally friendly and helpful. We enjoy the smaller size of the resort, while still providing ample entertainment and food/dinner options.
5.0/520 Feb 2026
SEYED JAVAD HASHEMI
Perfect
5.0/57 Feb 2026
JUAN
Excelente
5.0/518 Jan 2026
Sophie • Family Trip
This is the perfect location for the guest that want to go to Cozumel and go out in Playa Del Carmen. The staff and amenities are outstanding! We were very impressed with the food and the alcohol quality. We had a great stay and even became Elite members. PM me for more information We also received the Expedia VIP resort credits
5.0/514 Jan 2026
Jennifer • Family Trip
Excellent! Really enjoyed our stay.
5.0/58 Jan 2026
CESAR • Family Trip
Hotel excelente!!visual lindo,atendimento e cordialidade excelentes,gastronomia destacavel.Tivemos dias maravilhosos no Playcar Pallace!!
5.0/531 Dec 2025
Benjamin • Family Trip
Todo!
5.0/528 Dec 2025
Amey
Clean room, staff and good amenities.
5.0/526 Dec 2025
Vivian • Family Trip
Funcionários muito gentis, otima localização, bem próximo ao centro de Playa e ao Terminal Marítimo. A estrutura é ótima mas já está precisando de manutenção.

Location

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Fracc.Playacar Bahia del Espiritu Santo, Esquina Abraira de Arriva, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.Shuttle service between sister properties of Palace resort is not included. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

About Playacar Palace All Inclusive

Playacar Palace All Inclusive Location
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be steps from Playa del Carmen Maritime Terminal and 7 minutes by foot from Playa del Carmen Main Beach. This all-inclusive property is 0.1 mi (0.2 km) from Quinta Avenida and 0.3 mi (0.4 km) from Playacar Beach.

Playacar Palace All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Playacar Palace All Inclusive Rooms
Treat yourself to a stay in one of the 201 guestrooms, featuring indoor private hot tubs and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Restaurant and Cafe
Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Room Type and Price

Wed, 16 Sep 2026 - Thu, 17 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children