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Exterior & Views 1, Helios Rivergate Apartment, District 4
Sport & Beauty 2, Helios Rivergate Apartment, District 4
Bedroom 3, Helios Rivergate Apartment, District 4
Bathroom 4, Helios Rivergate Apartment, District 4
Others 5, Helios Rivergate Apartment, District 4
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Apartment
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Helios Rivergate Apartment

06, District 4

Reviews

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2.0/5
BadFrom 5 reviews
5.0/58 Apr 2025
Arata • Family Trip
清潔な部屋で間取りも広く、景観も素晴らしかった。親切なホストとも緊密にやり取りができて言う事無し。強いて文句を言うなら下のwinmartの女性店員が現金支払いの際に毎回お釣りをちょろまかそうとすることくらい。
2.0/521 Oct 2024
Mark • Trip with Friends
Leider entsprach unser Aufenthalt nicht den Erwartungen, da wichtige Informationen über die Nutzung der Einrichtungen in der Beschreibung und Check-In fehlten. Der Fitnessraum, der auf den Bildern zu sehen war, stand nur Langzeitgästen zur Verfügung, was in der Beschreibung nicht erwähnt wurde. Wir wollten auch den Pool nutzen, aber obwohl zu der Zeit nur drei Personen anwesend waren, wurde uns der Zugang verweigert. Bis heute ist mir der Grund unklar – eventuell war eine Reservierung erforderlich. Hierzu fehlten jedoch jegliche Informationen, sowohl in der Hotelbeschreibung als auch beim Check-in. Der Vermieter konnte uns den Tag auch nicht weiterhelfen. In der Küche gab es nicht genug Geschirr, was den Komfort beeinträchtigte. Das Apartment selbst war ansonsten in Ordnung. Beim Check-out wurde Gepäck nur gegen eine zusätzliche Gebühr extern aufbewahrt. Insgesamt hatten wir uns mehr Transparenz und besseren Service gewünscht. Am Ende haben wir nicht das bekommen, was wir eigentlich gebucht hatten!
1.0/519 Jan 2026
Heather
We booked through Hotels.com and received a contact number to the apartment manager. When I called, I was told that there was no booking and that if I wanted to stay, I would have to pay cash. We (2 kids, 2 adults) arrived at 21:00 and were stranded, so we paid for one night. We spoke with other people outside the building while we waited to be able to get in, and those people had the same experience, even though we all paid in advance. The apartment had no utensils or dishes. There was no cleaning supplies for dishes, and the overall feel of the apartment was just "ok." I do not recommend using them.
1.0/514 Jan 2026
Jimmy
No one was there to assist you. Wasn’t able to contact staff. Don’t have a front desk. Waited 4 hours outside. Had to cancel my booking.
1.0/52 Jan 2026
Patrick
The agent never responded to our messages and did not provide check-in info so we did not even stay at the accommodation. Had to find an alternative at the last minute. Very disappointing and a major inconvenience.

Location

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151 Ben Van Don, 60, Ho Chi Minh City, VN
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Helios Rivergate Apartment

Helios Rivergate Apartment Location
With a stay at Helios Rivergate Apartment, you'll be centrally located in Ho Chi Minh City, within a 5-minute drive of Bui Vien Walking Street and Ben Thanh Market. This aparthotel is 1.2 mi (1.9 km) from Saigon Square and 1.7 mi (2.8 km) from Dong Khoi Street.

Helios Rivergate Apartment Facility and Service
This aparthotel offers designated smoking areas.

Helios Rivergate Apartment Rooms
Make yourself at home in one of the 60 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.

Room Type and Price

Wed, 29 Jul 2026 - Thu, 30 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children