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Bedroom 1, The Rixx Ben Thanh, Ho Chi Minh City
Exterior & Views 2, The Rixx Ben Thanh, Ho Chi Minh City
Bathroom 3, The Rixx Ben Thanh, Ho Chi Minh City
Sport & Beauty 4, The Rixx Ben Thanh, Ho Chi Minh City
Food & Drinks 5, The Rixx Ben Thanh, Ho Chi Minh City
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Apartment
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The Rixx Ben Thanh

Ben Thanh, Ho Chi Minh City

Reviews

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1.0/5
TerribleFrom 5 reviews
1.0/527 Dec 2024
Wei Pin Ernest • Family Trip
We booked 3 family rooms for 3 families and barely an hr away frm touch down, we were informed at short notice that we were being transferred to D1 Mension - Zenity instead due to the rooms leaking warer into neighbouring units as claimed by the email. We realised the location of the replacement apartment was inconvenient, lota of time wad wasted for the inconvenience of last min relocation, plus extra incurred costs and all the logistic nightmare of re-arranging charters and tours. We totally lost the previously desired convenience and proximity to the Ben Thanh market! Worse still, there was nobody at the reception to attend to us at all when we finally found the place. We had to wait with all our luggages at the small reception area outside the elevators. As a grp of 11 luggages crowding the small area, the security guard was eager to chase us away!! We certainly felt so frustrated and unwelomed. During the 3 nights' stay, nobody came to clean up the room for us, or gave us a freash supply of towels or refill the water bottles or replenish the tea/coffees bags at all. We have no avenue to ask for help as nobody seems to be stationed at the recep area most of the time. Other than the above inconveniences, we have also incurred extra transportation costs and wasted time. I hope our experience will serve as a good reference for others considering this hotel for accommodation in HCM.
1.0/516 Dec 2024
Hyunjung
저번에도 얘기했듯이 예약한 룸상태와 현지 매니저가 보여준 룸상태가 형편없어서 깜짝 놀랐음 우리는 큰방을 예약했는데 방 갯수만 맞춘 작은 방으로 안내 방 없으니 배째라는식 열받아서 몇개방을 취소하고 환불해달라고 했는데 아직까지 소식도 없음 다시는 이용 안할 생각임
1.0/59 Dec 2024
Hyunjung
다른곳에 후기 동일
1.0/59 Dec 2024
Hyunjung
수없이 많은 방을 예약하고 다녀왔는데도 이번 경우는 최악임. 예약한 룸이 화장실 두개 방이 두개였는데 보여주는 방은 화장실 1개 방만 2개 ㅜㅜ 40평 넓은 방 예약했는데 보여주는 방은 20평대 방 갯수만 동일하고 좁음.너무 열이 받아서 몇개는 캔슬하고 좁게 껴서 잤는데 아직까지 환불도 이루어지고 있지 않음. 예약사이트에서 수수료 손해보더라도 취소할려고 했는데 자기네들이 취소한다고 냅두라고 해놓고 캔슬이 이루어지지 않음. 체크인 당일 숙박키랑 전부 반납했는데도 아직까지 환불이 이루어지지 않음. 환불 안될시 소송걸 예정. 오버부킹으로 방 돌려 막을 생각만 하는듯. 다시는 이쪽 사이트로 예약안할 생각임.
1.0/524 Jul 2024
sharri • Family Trip
Rixx apartment, Ben tanh apartments- all the same, they go under different names and give u what ever is available at the time. Check address before booking. Very disappointed. We paid for a 3 bedroom apartment that sleeps 8. It was meant to have 3 king beds and one futon. Instead we were given 1 x 1 bedroom apartment & 1 x 2 bedroom apartment. Kids had no futon to sleep on,had to use this foam off the chairs. The apartments were dirty and old. With old wooden furniture. This was not luxury at all. Pictures totally different. We had 5 adults and 2 kids with only 5 towels to use, asked for another 3 towels and was charged extra dong. No fresh towels were given. Was told we had to pay to change the TV to English. Asked for late check out, doesn’t even reply to my messages. Very poor communication. Pool is very outdated, nothing like the pictures. DO NOT STAY HERE! HE DOES NOT DO HIS JOB CORRECTLY. LIERS !!! ROBBERS!!! NO REFUND GIVEN OR APOLOGY!!! We will not stay here again, nor recommend anyone!

Location

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45 D. Dang Thi Nhi, Q1, Ho Chi Minh City, VN
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

About The Rixx Ben Thanh

The Rixx Ben Thanh Location
With a stay at The Rixx Ben Thanh in Ho Chi Minh Municipality (Ben Thanh), you'll be within a 5-minute walk of Pham Ngu Lao Street and Bui Vien Walking Street. This apartment is 0.3 mi (0.5 km) from Ben Thanh Market and 0.4 mi (0.6 km) from Saigon Square.

The Rixx Ben Thanh Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and rice cookers.

Room Type and Price

Fri, 16 Oct 2026 - Sat, 17 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children