Apart-Hotels-Sofia, AHS

General- This is a self check-in property with digital reception between 9 AM and 5 PM.- The building does not have ground-floor apartments.- Bookings of two or more apartments may be subject to different policies or additional charges.Check-in & Check-out- Early check-in and late check-out are subject to availability and additional charges may apply.Access & Security- There are no physical keys. Access is provided via a personal code or electronic key card.- For security reasons, access details must not be shared with unregistered guests.- Lost or stolen key cards must be reported immediately. A €30 replacement fee applies.- Common-area lighting is motion-activated.- All doors must remain closed at all times for security.House Rules & SafetyTo ensure a safe and pleasant stay:- Misuse of windows or using them as exits is not permitted.- The use of personal cooking or heating appliances not provided by the property is not allowed.- Candles or any open flames are prohibited.- Please keep the apartment tidy. Apartments left in excessive disorder or with trash may incur an additional cleaning fee.- Guests who do not follow house rules or pose a safety risk may be asked to leave without refund and charged a minimum fine of €200.- If we are unable to accommodate specific special needs, guests may cancel free of charge, in line with the cancellation policy.Cleaning & Housekeeping- Linen and towels are changed once per week.- Additional cleaning must be scheduled at least one day in advance.- Extra cleaning is available for an additional fee.- Cleaning hours are 09:00–14:00.- Between cleanings, guests are responsible for trash disposal and washing used kitchen items.- Cleaning supplies, irons, and ironing boards are available in the laundry room on each floor and must be returned after use.Visitors & Luggage- Visitors are welcome from 07:00 to 21:00.- Visitors staying after 21:00 must be registered, present ID, and pay the applicable fee.- Luggage storage is not available.Manage