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Sport & Beauty 1, Otter Hotel, Division No. 15
Exterior & Views 2, Otter Hotel, Division No. 15
Bedroom 3, Otter Hotel, Division No. 15
Public Area 4, Otter Hotel, Division No. 15
Bathroom 5, Otter Hotel, Division No. 15
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Hotel

Otter Hotel

Banff, Division No. 15

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 3 km to Banff Cascades of Time Gardens and 3.5 km to Bow Falls
Nice location! Near public transport
Nice location! Near public transportOnly 2.3 km to Banff Station

Reviews

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4.7/5
FantasticFrom 101 reviews
5.0/525 Jun 2026
Endashaw • Family Trip
Like the hot pool
5.0/525 Jun 2026
Jessika • Solo Trip
What an amazing place! Dave and Reece made everything so incredible. They were both accommodating and kind as I was a solo traveler. Banff is so gorgeous. Can’t wait to return!
5.0/520 Jun 2026
Slade • Couple Trip
Beautiful property. Staff was very professional and courteous. Our check-in experience was great. Leon went the extra mile to get our itinerary going. He booked transit passes for our stay, secured dinner reservations at Sky Bistro, and booked our gondola tickets for a great ride to and from our dining option. The rooms have a modern lodge feel, updated finishing and mixed materials give a warm, sophisticated, tranquil, resort feel. The outdoor hot tubs are located in an upper deck terrace with a view of the main street and mountains in the distance. Showers have both adjustable shower head as well as large rain shower head. Wall mounted AC unit is a little small and was able to sufficiently cool the room; however, it might struggle during hotter months. Pillow choices were also all the same which was slightly firm so if you want softer pillows you might have to ask for available options or bring your own if you have a strong preference.
5.0/519 Jun 2026
Irelyn Cruz • Couple Trip
Great stay at this place. Clean rooms and friendly staff. Good Folk restaurant at the main floor has great food and wine selections, servers and Manager were great. Avail of their free bus pass if you’re not driving. Very convenient, bus stops right in front of the hotel.
5.0/518 Jun 2026
Lisa • Couple Trip
Exceptional hotel, best of our trip! The newly designed Otter Hotel more than met my expectations! - Large and spotless room and bathroom (very hard working housekeeping team) with EPIC mountain view - pay the extra and book early / stay a bit longer to take advantage of their longer stay offers/ worth it! - Free Transit passes great - In room coffee making or tea provided (personalised) a nice touch with REAL milk or oat milk in tiny bottles. - gorgeous Rocky Mountain locally sourced bathroom products - rooftop hot pools and fire pits wonderful.
5.0/517 Jun 2026
Andrew • Trip with Friends
Hotel was so clean, staff were very helpful, hot tub was a lovely 39°, easy to walk to town and comfy bed & pillows.
5.0/517 Jun 2026
Ella • Couple Trip
Great location, beautiful hotel! Perfect for our first visit to Banff
5.0/517 Jun 2026
Pamela • Trip with Friends
Strongly recommend!
5.0/516 Jun 2026
Racquelle • Couple Trip
Clean
5.0/516 Jun 2026
Jeff • Couple Trip
Nice new property. Really well maintained. Staff were lovely. A little bit away from the full on downtown area but it's either a short walk or a short bus ride (they give you free bus passes) so that wasn't really an issue. Really enjoyed our stay.
5.0/516 Jun 2026
Meredith • Family Trip
Very nice, clean (small) rooms. Housekeeping was on top of things and did an amazing job. Hot pools had amazing views, were very well maintained and comfortable. Only thing we had trouble with was trying to do laundry. Only 2 machines on site and 1 was out of order. People were continuously trying to use.
5.0/516 Jun 2026
Katia • Family Trip
Great place Very clean and comfortable
5.0/516 Jun 2026
Daiane • Trip with Friends
This is the perfect stay in Banff town. Free garage parking & bus passes to downtown banff. Free bear rental spray. We used the hot tub everyday after hiking and it was a true lifesaver. The restaurant was perfect after arriving late and the breakfast next door was phenomenal. Truly very impressed by everything and I would recommend to anyone and stay here again
5.0/515 Jun 2026
Ann • Couple Trip
The front desk staff were very helpful and generously let us keep our loaner bear spray for so we could take a hike after we had checked out. The location is a little away from the crowds of downtown which was nice. Only minor issue was the parking garage had pretty tight spots and many were out of service - but at least parking was included as street parking in Banff was a rare commodity.
5.0/515 Jun 2026
Katie • Couple Trip
Terrific i’m beginning to end amazing amenities. Great shampoo with the ribs amazing outdoor hot tubs super!!!!
5.0/515 Jun 2026
Mathieu • Family Trip
Otter is right at the entrance of Banff - it’s a new property (2024) clean modern with public transit and indoor garage for those who rent a car. We loved our stay and would come back any day.
5.0/515 Jun 2026
Ketia • Solo Trip
The room was pristine! Great staff and location, easy access to everything around (gondola, lake minnewanka, Louise and downtown)
5.0/514 Jun 2026
KARAN • Couple Trip
It’s an amazing property. Roof top pool is great with mountain views
5.0/513 Jun 2026
Lauren • Couple Trip
Absolutely superb hotel! From the lovely reception staff (Will) who greeted us, to the great, spotlessly clean room, facilities and communal areas. All staff so friendly and helpful. There are lovely touches that make the experience great and personal, such as providing you coffee/tea of your choice for the morning, and providing tickets to use the bus to get into the main area of town if you don’t want to walk. Would absolutely recommend this hotel and I hope we can stay here again some day. A real treat, thank you!
5.0/512 Jun 2026
Judy • Couple Trip
The otter was a very nice quiet and comfortable property. It’s close enough to downtown area and far away enough from the crowds. The convenient bus pass they give you is a nice perk, quick bus ride without car hassles. The hot tub was fabulous and I slept like a rock in the bed which I found very comfortable. I also liked the tea kettle and slightly larger frig in the room. The breakfast in the restaurant was really good. I’m glad I chose the otter.

Location

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1000 600 Banff Ave, Banff, Alberta, CA
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

About Otter Hotel

Otter Hotel Location
With a stay at Otter Hotel in Banff (Uptown District), you'll be a 4-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Banff Gondola.

Otter Hotel Facility and Service
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Otter Hotel Rooms
Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Room Type and Price

Sat, 26 Sep 2026 - Sun, 27 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children