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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Hotel Casa Arrayan

Santiago, Santiago

The Fun Awaits

Comfy place to relax and rechargePamper yourself with a sauna.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.0/5

GoodFrom 20 reviews

5.0/54 Jun 2026

Humberto • Family Trip

Hotel maravilhoso, cercado pela natureza e perfeito para quem busca tranquilidade. O ambiente é silencioso, muito limpo e bem cuidado. O atendimento foi excelente, com uma equipe atenciosa, cordial e sempre disposta a ajudar. Uma experiência muito agradável, que superou as expectativas. Recomendo e certamente voltaria!

5.0/512 Jan 2026

Aldo • Couple Trip

Un hermoso entorno, buena atención y habitación impecable

5.0/519 Nov 2024

Skyelar • Couple Trip

Absolutely incredible place to stay. We mainly spoke with Daniel and he provided top notch service. He made my girlfriend and I feel very welcome and was more than happy to answer my questions and give recommendations. The hotel itself is stunning. The front common area has huge fireplace and a lot of windows which gives a great view of the mountains. The breakfast that was included was wonderful too. I would 100% recommend this place to anyone considering staying.

5.0/514 Jun 2024

Michael • Couple Trip

Our stay couldn’t have been better. The food for breakfast as well as the dinner menu is all incredible and the staff was so kind: we had some early morning tour departures and they made us little packed breakfasts each morning. The neighborhood is quiet and beautiful, with a small little strip of dining and stores about a 15 minute walk away

5.0/511 Aug 2021

EDGARDO • Family Trip

Primero que todo agradecer a Todo el personal en general y a cada uno de los seres humanos en particular que trabajan en el hotel, por la amabilidad y gentileza. Siempre dieron lo mejor de sí, para que nuestra estadía fuera placentera y renovadora. Muchas gracias a Hotel casa arrayán por recibirnos, por los extraordinarios desayunos (con opciones veganas para mi hija. Lo cual se valora) la sabrosa y pronta carta menú (entre muchas tantas instancias positivas). También mencionar favorablemente las sesiones de Reiki y masajes que tiene como extra opcional el hotel. La familia completa se sometió a la terapia y quedamos profundamente agradecidos del nivel de expertiz del Terapeuta. Por lo mismo, si la agenda del hotel lo permite y puede recibirnos, es un lugar al cual nos gustaría volver para reencontrarnos con las montañas, la naturaleza, la tranquilidad y sobre todo reencontrarse con uno mismo y amablemente, con los demás.

5.0/54 Jan 2021

sandra • Couple Trip

Es muy tranquilo y acogedor. Pude descansar mucho.

5.0/527 Oct 2019

Verified traveler • Couple Trip

Petit hôtel très sympathique, parfait pour partir vers les montagnes.

5.0/523 Jul 2015

Joe

Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above and beyond in helping us to plan our trip up to the snow and preparing us for all the possible curves in the road (literally and figuratively). She was also very sweet, thoughtful, and she speaks nearly perfect english. Definitely recommend this hotel for those that want to go skiing in Chile!

5.0/523 Nov 2014

Jessica • Family Trip

Muy buen hotel, lindo paisaje, seguridad y tranquilidad un 100% excelencia. Lo recomiendo totalmente. Mis hijos quieren regresar.

5.0/526 Dec 2013

MARIA • Couple Trip

Estancia muy buena, buen servicio, estadía tranquila. Lugar silencioso. El lugar y el hotel preciosos, rico desayuno. El único pero, es que traté de cambiar la reserva, no sentí que me atendieron tan amables por teléfono.

4.0/526 May 2025

cristian • Couple Trip

lindo lugar, cercano a las Cóndes y con personal muy coordial y servicial.

4.0/515 Aug 2023

Frank • Family Trip

The staff members were super friendly and helpful. They made me feel appreciated. Food was great,too!

4.0/524 Feb 2021

Verified traveler • Solo Trip

Falta de mantenimiento edificio en general y alrededores. Entorno descuidado. Otras edificaciones muy cerca.

4.0/520 May 2019

Verified traveler • Trip with Friends

El lugar muy lindo y acogedor, todo de muy buena calidad. Una vista privilegiada. La comida sencilla, pero rica. El desayuno fenomenal!!!!

4.0/525 Nov 2014

Richard • Couple Trip

Loved the place. It's both beautiful and charming.The service was outstanding, and the breakfast was a treat to look forward to every day, as were our hosts. Breakfast was the only meal available, and the driveway is a bit uphill, but these contribute to the intimacy of the hotel. Only a dozen rooms, in a private Andes setting, truly hard to beat.

4.0/57 Sep 2013

zoran

Good base to go skiing to Valle Nevado area if chains are not required. Advise: For a dinner order only a salad in the hotel.

2.0/55 May 2015

Viviana

El hotel se encontraba en reparaciones. No pude dormir en toda la noche porque la cisterna del W.C. del cuarto de al lado perdía agua y hacia un ruido muy molesto hacia mi habitación. El trato no fue muy agradable. El check-out debimos realizarlo a las 12 en punto, sin posibildad de dejas las valijas, practicamente nos echaron a esa hora...

2.0/515 Sep 2014

Barbaros Algun

En hotel trabajan 2 persona,una Señora de manana,otro persona que bastante joven y me costo perder mi vuelo.Hotel no dan llave para la porton que esta ubicado en abajo.Tengo que esperar 1 hora que abren porton para entrar Hotel.Deseyuno estaba sin huevo,sin queso,solo carbonhidrato.Calefactor funccionaba primer 2 noches otro noche tengo que dormir frio.

1.0/520 Oct 2014

Albert • Family Trip

First off, this is no hotel, it is a bed and break feast. The owners/managers were not friendly at all. As soon as we got there, all of the rules were spelled out; no food or drink in the rooms or living area, I went out for a smoke well away from the rooms only to be told later, "No smoking", if you are going to come back to the hotel after 9, you have to make special arrangements, etc. After 1 hour we told the manager we would only be staying the 1 night, since it was already about 8 P.M., and not the whole 8 days. Although they had good rates, in my opinion it is not worth it. Stay away!

1.0/518 Oct 2014

Gloria • Family Trip

First off this is not a hotel but a bed and breakfast. You enter the property a gate at the main road. You use the intercom to request the gate to be opened. This may not be such a safe thing to do late at night. You do not get a key to the gate. If you plan to be out after 10PM you will have to make prior arrangements with the manager. We were told by Andrea the manager there is no food or drinks allowed in the rooms or lobby area. They can be consumed in the dining room or kitchen only. The couple I went with smoked. They were told the ENTIRE property was nonsmoking. The room details are misleading. Our reservation stated "A coffee/tea maker, a microwave, and a refrigerator are supplied." These amenities are NOT in the rooms but in the kitchen. You also get free WiFi but you can't get a signal in your room. The TV in our room was smaller than my home PC monitor. You cannot use the pool. The pool bottom was very dirty and the water was cloudy. The wire mesh seating and tables were filthy. Due to the safe access to property, misrepresentations about the room and rules restriction placed on us we decided it was best to attempt to get a refund. We talked to Andrea and she said "they don't give refunds". We decided to stay one night (it was already after 6PM) and leave in the morning. Our original reservation was for 8 nights. We would take the refund issue up with Hotel.com. I took photos to back up the conditions we encountered at this property.

Popular Facilities

Swimming Pool

WiFi

Parking

Spa

Airport Transfer

24-hour Front Desk

Luggage Storage

Free Parking

Sports & Recreation

Hiking

Garden

Cycling/Mountain Biking

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Smoking Area

Food & Drinks

Water Dispenser

Continental Breakfast

Health & Beauty

Spa

Sauna

Business Facilities

Ballroom

Info

No Elevators

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

Connectivity

Free WiFi

Location

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View on maps

Camino a Farellones 15201, Santiago, Región Metropolitana, CL

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM-11:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The seasonal pool will be open from September to July.
Pool access available from 9:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

About Hotel Casa Arrayan

Hotel Casa Arrayan Location
Located in Santiago (Las Condes), Hotel Casa Arrayan is within a 15-minute drive of Cerro Pochoco Observatory and KidZania Santiago. This spa hotel is 5.4 mi (8.6 km) from Santuario de la Naturaleza del Arrayan and 7.2 mi (11.6 km) from Parque Arauco Mall.

Hotel Casa Arrayan Facility and Service
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Hotel Casa Arrayan Rooms
Make yourself at home in one of the 7 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Important Information
The property is closed between December 8 and December 13.

Room Type and Price

Tue, 13 Oct 2026 - Wed, 14 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children