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Exterior & Views 1, Mandarin Oriental, Santiago, Santiago

Sport & Beauty 2, Mandarin Oriental, Santiago, Santiago

Bedroom 3, Mandarin Oriental, Santiago, Santiago

Public Area 4, Mandarin Oriental, Santiago, Santiago

Bathroom 5, Mandarin Oriental, Santiago, Santiago

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Mandarin Oriental, Santiago

Santiago, Santiago

The Fun Awaits

Perfect for nature loversOnly 2.2 km to Bicentennial Park and 4 km to Sculpture Park

Tourist attractions nearbyOnly 928 m to KidZania Santiago

Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.

Near shopping centersOnly 580 m to Parque Arauco Mall and 3 km to Costanera Center

Nice location! Near public transportOnly 1.5 km to Military Academy Station and 1.7 km to Alcantara Station

Near healthcare facilitiesOnly 1.9 km to Clinica Alemana

Suitable for your business tripStay productive with business facilities.

Reviews

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4.4/5

GoodFrom 4 reviews

4.6/527 Nov 2022

When it was known as wyatt santiago, I primarily stayed here. The large outdoor pool, which includes an enchanting waterfall and well-kept grounds, is, as always, the best feature of this hotel. My stay is made much more enjoyable by having a welcoming, competent, and effective pool attendantwait staff. The manager, trained by Ricardo Martinez, particularly gets to know his team well. Due to his cheerful disposition, a staff member, Javier, stands out. Javier always has a grin on his face, exchanges nice words, and truly desires that all of his hotel guests receive the best service he can offer. Javier goes above and beyond for all visitors, and he is enthusiastic, courteous, and competent! Sadly, not all service employees have the same kind or level of professionalism as Javier, and this is where the Mandarin Oriental is failing. The level of service does not match that of the former highend wyatt. As a visitor, I have concerns about the absence of staff or the lack of training some employees have received. I never want to be saddled with endless excuses as to why my waiter hasn't yet fulfilled my order I had placed 40 minutes ago! Instead, my table is avoided, eye contact is absent, or, worse, someone else is to blame for the oversight. As a visitor,

4.6/59 Jan 2022

Several cruise ships are starting or terminating at this hotel. There is no room for dinner reservations at any of the hotel restaurants the night before or two nights after that. It is necessary to make some reservations before you arrive. Although the hotel is lovely, the majority of Mandarin Orientals are under the care of the rest of the world. There is an outstanding public space and swimming pool. Although not heated, the pool was excellent for me, but not for the rest of my party. There is a beautiful breakfast buffet. The neighborhood surrounding the hotel is untidy. Be vigilant about appropriately criminal behavior. Stay one night before and five nights after your trip to Antarctica.

4.2/520 Jul 2023

The location was excellent because there was a large mall with numerous stores and restaurants nearby. It is a modern motel with Asian decor accents. The receptionist gave an informative tour of the hotel's facilities. The room was large and had a separate seating area. The bed was king-size and exceptionally comfy. The bathroom was once more separated from the bedroom. The shower seemed unusual because it was unclosed and had only a glass panel, allowing your companion to see you showering if he wanted to use the restroom or sink. The pool was lovely. Although the breakfast buffet had a limited selection, it was of high quality.

4.2/531 Dec 2022

Large tour groups like Silver Seas cruise lines use this mo. This brings crowds all checking in together, lack of possible late checkouts, and loud noise and confusion. The reception and bell reception were always swamped with groups checking in, so the rest of the visitors lost their ability to proceed as usual. Our room was pleasant. The bed comfortable. The linens are nice. We stayed at the beginning and end of a vacation, with similar experiences each time. My only real complaint about the hotel is the horrible hotel lobby restaurant. In an effort to make it right, the motel offered us a small discount off the bill. Due to the constant problems with tour groups, I would choose a different hotel.

Popular Facilities

WiFi

Fitness Center

Spa

Elevator

Restaurant

Children Facility

Luggage Storage

Accessible Facilities

Meeting Facilities

Sports & Recreation

Fitness Facilities

Golf Course On-site

Garden

Public Facilities

Air Conditioning

Elevator/Lift

Restaurant

ATM/Banking

Hotel Services

Room Service

Luggage Storage

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Currency Exchange

Kids Facilities

Children's Pool

Other Facilities

Bar/Lounge

Smoke Detector

Smoking Area

Food & Drinks

Breakfast Buffet

Coffee Shop or Cafe

Business Facilities

Meeting Rooms

Conference Space

Business Center

Health & Beauty

Spa

Massage

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Transportation

Taxi Service

Connectivity

Free WiFi

Location

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View on maps

Presidente Kennedy Avenue #4601

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in15:00

Check-out12:00

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The seasonal pool will be open from October to March.
Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.

About Mandarin Oriental, Santiago

Located in Santiago's upscale Las Condes district, the Mandarin Oriental offers easy access to the airport, downtown, shopping, golf courses, and vineyards. Ski resorts and beaches are just an hour or so away. Recently renovated, this iconic hotel, the first Mandarin Oriental in South America, boasts luxurious rooms, suites, and state-of-the-art facilities with stunning views of the Andes Mountains. Admire artwork by local female artists and the signature fan by Chilean muralist Mario Toral. The lush gardens and lagoon-style pool with a waterfall create a tranquil urban oasis.

Room Type and Price

Sat, 31 Oct 2026 - Sun, 01 Nov 2026 (1 night)

1 Room, 1 Adult, 0 Children