Hotel>Crete>Crete>Agios Nikolaos>Castello Village Resort

Bedroom 1, Castello Village Resort, Crete

Exterior & Views 2, Castello Village Resort, Crete

Sport & Beauty 3, Castello Village Resort, Crete

Public Area 4, Castello Village Resort, Crete

Bathroom 5, Castello Village Resort, Crete

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General Info

Reviews

Location

Accommodation Rules

About

Aparthotel

Castello Village Resort

Agios Nikolaos, Crete

The Fun Awaits

Tourist attractions nearbyOnly 275 m to Sissi Mini Golf

Comfy place to relax and rechargePamper yourself with a sauna.

Dining service availableNo need to go out for meals! This accommodation provides a restaurant.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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3.2/5

OkayFrom 21 reviews

5.0/515 Sep 2021

Artur • Couple Trip

We spent at Castello Village Resort one week in September. We have the best memories of our stay. The hotel staff (receptionists, waiters, bartenders) were very nice and helpful. Our room was clean, towels were changed daily. Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient. The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches. Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.

5.0/518 Aug 2021

Verified traveler • Couple Trip

Posizione ottima e località incantevole. Abbiamo prenotato una stanza vista mare con formula mezza pensione, drink e omaggio di benvenuto. Ci hanno riservato una stanza che era sprovvista di vista mare e con un cantiere a vista. Il disagio è stato coperto dalla presenza di una jacuzzi sul balcone. Barista e personale del ristorante molto cordiali e professionali tranne la reception. Completamente ignorata la richiesta del drink e dell'omaggio di benvenuto compresi nella prenotazione. Reception molto deludente, repentiva. Presenza di intrattenimento tra spettacoli vari, spa e palestra inclusi. Hotel che offre tante servizi. Consigliatissimo.

5.0/518 Aug 2021

Alessandro • Couple Trip

Ho apprezzato molto il fatto che ogni stanza avesse uno spazio esterno privato. A colazione e a cena ottima varietà di proposte e ottima qualità del cibo.

4.0/58 Aug 2025

Simon • Family Trip

Freundliches Personal, gutes Essen, zwei Pools. Liegt direkt am Meer, Baden ist aber aufgrund der Felsen nicht möglich. Das Gym ist leider im benachbarten Hotel und ist nur für Erwachsene zugänglich. Waren mit dem Aufenthalt sehr zufrieden.

4.0/522 Aug 2024

massimo • Family Trip

Ambiente accogliente, personale gentile e professionale, cucina buona. Struttura tranquilla adatta a chi cerca una vacanza rilassante. Si consiglia, però, una maggiore attenzione alla pulizia delle camere e soprattutto degli asciugamani forniti.

4.0/520 Jul 2022

Laureen • Trip with Friends

Notre séjour s’est plutôt bien passé. Mais, lors de notre arrivée, les réceptionnistes nous ont dit qu’elles essayeront de nous donner la chambre avant 15h, nous avons attendu jusqu’à 15h. De plus, nous n’avons pas eu 2 lits une place et 2 canapés lits, comme il était mentionné. Et nous n’avons pas eu non plus notre cadeau de bienvenue. Étant donné que les gens en général, traitent moins bien les adultes que les jeunes, je pense que c’est pour ça qu’ils se sont permis de nous traiter ainsi. Les lits, pas respectés et le cadeau, pas donné.

4.0/524 Jun 2022

Tracey • Family Trip

This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.

4.0/511 Oct 2021

Christian • Couple Trip

Great service! Everybody who works there deserve a best ratings. They do all the best to make a stay unforgetable and perfect. Thanks to All Team at Castello Village Resort

4.0/522 Jun 2021

laurence • Couple Trip

Chambres confortables (mais bâtiment en 2e ligne donc sans vue mer contrairement aux photos, non contractuelles), repas délicieux, personnel de l'accueil, du bar et du resto adorable et très soucieux du respect des règles Covid (sauf le boss du restaurant qui inspecte sans cesse, ce qui est stressant, mais surtout avec le masque sous le menton et qui ouvre tous les plats sans gants, alors que c'est exigé pour les clients). Entretien des chambres à améliorer.

4.0/520 Jun 2021

Claudia • Couple Trip

Good experience. Very nice hotels in a nice place. very nice and helpful receptionists. Mario and his team, super! excellent cuisine! only flaw ... 4 young girls who were in a room next door who did night hours with great din and noisy night parties that are not suitable for a 5 stars hotel

3.0/511 Sep 2024

Claus • Couple Trip

Vi bookede med havudsigt men fik med hvad vi vil kalde delvis havudsigt og den gratis gave der var reklameret med udeblev også.

3.0/520 Aug 2024

Natalia

Hat sich für den Preis nicht gelohnt

3.0/56 Aug 2023

Sofiane • Family Trip

Bonjour L'hôtel lui-même était bien situé en front de mer (que des rochers en face)par contre pas de plage disponible à proximité il faut marcher au moins 10 à 15 minutes pour trouver la 1 ère plage en ce qui concerne la nourriture c'est vraiment catastrophique pas trop le choix toujours la même chose pas de variété on s'attendait à trouver plusieurs variétés grec mais pas du tout en ce qui concerne la chambre nous avons pris une suite elle était bien

3.0/515 Jun 2022

Verified traveler • Couple Trip

Déçu. Rien à voir avec la description et les photos du sites. J’avais principalement choisis cet hôtel et surtout cette chambre pour le jacuzzi privée vue sur mer à l’occasion de notre lune de miel avec mon mari. Le jacuzzi était très sale donc inutilisable et la vie donnait sur un immeuble en construction et pas de vue sur la mer. Le lit était petit et pas agréable. On sentait chaque ressort du matelas. Malheureusement nous avions hâte de que la fin du séjour arrive car nous dormions très mal. C’est la première fois que l’on passe par hotel.com et on est très déçu surtout au vu du prix que ce séjour nous a coûté et sourtout pour notre lune de miel.

2.0/516 Jul 2025

Maria Melania • Family Trip

La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente.

2.0/56 Aug 2023

Safia • Family Trip

On est resté 5jours sans eau chaude dans la douche, il a fallu faire un scandale à la réception pour que le problème soit pris au sérieux.

2.0/528 Sep 2021

Mervyn • Couple Trip

The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos. The airconditioning poured water over our bed on the first night. The pillows are hard. The free welcome drink was not offered on the first night we had to ask the manager the next day. The free welcome gift advertised was not given until we asked for it. We had paper cups for drinks, hardly 4 star. Tea bags were not replenished. The water in the shower only gets warm. The jets in the hot tub only partially worked. If you have any issues the staff just shrug their shoulder and say what can I do? The rooms are bare and do not have any of the niceties shown in the photos. Food is bland, mass produced with little variety. The maid just let herself in to take some of our fruit without knocking. There are no where near enough sun beds. No health and safety information given, in fact virtually no information about anything given. The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them. Sissi is a great place but please choose a different hotel.

1.0/525 Mar 2026

amanda

This is not Greece! As soon as we saw the hotel we left. Very commercialized, and nothing like Greece, if that’s what you want than you will love it but we were looking for something totally different.

1.0/57 Oct 2021

Verified traveler • Couple Trip

So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.

1.0/528 Aug 2021

Ion • Family Trip

First of all we paid extra fir a jacuzzi room, king bed , two double beds together. What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction. The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to. Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed. Never again.

Popular Facilities

Swimming Pool

WiFi

Fitness Center

Spa

Airport Transfer

Restaurant

Children Facility

Luggage Storage

BBQ Equipment

Meeting Facilities

Free Parking

Sports & Recreation

Volleyball

Windsurfing

Billiards

Fitness Facilities

Diving

Garden

Snack Bar/Deli

Children's Pool

Public Facilities

Restaurant

Parking (Free)

Kids Facilities

Babysitting or Childcare

Hotel Services

Luggage Storage

Laundry Service/Dry Cleaning

Hotel Safe

Express Check-out

Concierge Services

Other Facilities

Bar/Lounge

Smoking Area

BBQ Facilities

Food & Drinks

Breakfast Buffet

Poolside Bar

Business Facilities

Meeting Rooms

Health & Beauty

Spa

Sauna

Steam Room

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

Connectivity

Free WiFi

Location

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Papatheodorou, Sissi, Agios Nikolaos, Crete Island, GR

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-midnight

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from April to October.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

About Castello Village Resort

Castello Village Resort Location
With a stay at Castello Village Resort in Agios Nikolaos, you'll be near the beach, within a 15-minute drive of Star Beach Water Park and Sissi Mini Golf. This spa aparthotel is 7.2 mi (11.6 km) from Stalis Beach and 5.6 mi (9 km) from Malia Beach.

Castello Village Resort Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a seasonal outdoor pool. This Mediterranean aparthotel also features complimentary wireless internet access, concierge services, and barbecue grills. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Castello Village Resort Rooms
Make yourself at home in one of the 147 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
For lunch or dinner, stop by Athina, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Room Type and Price

Mon, 03 Aug 2026 - Tue, 04 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children