Hotel>Sololá>NA>Eden Holistic Retreat & Event Center

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Hotel

Eden Holistic Retreat & Event Center

NA, Sololá

Reviews

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2.4/5

BadFrom 5 reviews

5.0/525 Feb 2024

Alexandria • Couple Trip

Our stay at Eden was the most enjoyable we’ve had in all of Guatemala. The hotel is absolutely beautiful. I loved stepping outside of my little cabin and smelling fresh herbs like basil, lavender, and oregano. Our cabin was adorable and the staff did everything they could to make us feel comfortable, safe, and like we were apart of the community. Judd and Maria were so friendly and gave us great recommendations of restaurants and things to do. There was even a restaurant at the hotel with yummy thin crust pizza. We even took an aerial silk class at our hotel from an amazing instructor named Calissa. I would definitely come back here again if I had the chance. We got so lucky and felt so blessed to find this place.

3.0/54 Apr 2024

Benjamin • Trip with Friends

The place was atypical, but good overall. It’s in a great location and has beautiful common areas that we used a lot to relax. I’m giving it a 3 for a few reasons: - Beds didn’t have fitted cover, so woke up with the raw mattress closer to my face then I’d like - Shower didn’t drain well & no bathroom products offered - No one there to check us in & no clear communication on really events, restaurant hours or other things like that

2.0/510 Jan 2024

DAILEY • Family Trip

Throughout our stay, the staff was no where to be found. We tried checking in online as we were instructed to do so through our booking , but there was no link to do this. Additionally, after trying to find staff around the property, each staff member that we encountered adopted a woah is me mentality and told us they didn’t know anything about our booking and couldn’t help us for various reasons (ie, they didn’t know we were coming, they didn’t know which room we were in, etc). There wasn’t a way to ask the staff for recommendations, or for simple things like plates and spoons. The property will be beautiful one day when the construction within and surrounding is finished, and when the management of this property improves.

1.0/54 Jan 2025

Paul

A Non-Holistic 'Pig in a Poke' Upon arrival, no one was present to check us in. When staff finally appeared, they were unaware of our booking. The room was spacious but filthy—thick dust, no toilet paper, soap, or shampoo. The toilet and sink were dirty, the shower barely worked, and holes in the walls let bugs inside. Beds had worn linens and uncovered dirty pillows. The confirmation vaguely mentioned “some construction,” but the property was a full construction site. Workers were active near our room until late afternoon. The restaurant, marked open, wasn’t available to guests. No one was clearly in charge. Staff, though initially helpful, became hostile after we decided to leave after one night due to the conditions. Our feedback about the misleading booking information was dismissed, and we were falsely accused of complaining online. Staff denied the visible construction and refused a refund, though the manager eventually agreed to charge us for one night only. Even after we left, the manager harassed us online, demanding extra payments. The advertised holistic concept collapsed under staff defensiveness. Feedback was treated as a personal attack rather than an opportunity to improve. The experience was neither tranquil nor professional. Think twice before booking here.

1.0/53 May 2024

PAULA • Family Trip

EVITEN UN ENOJO! No lo recomiendo, la habitación que nos entregaron estaba a la par de una construcción por lo que el olor a cemento y humedad era demasiado, aparte no podíamos abrir las cortinas porque estaban todos los trabajadores, del baño salía un olor terrible, miles de telas de araña por todos lados y lo peor la seguridad, las ventanas no tenían picaporte y eran muy grandes por lo que cualquier persona podía ingresar a la habitación, que de paso quedaba en la parte trasera del lugar frente a la entrada donde cualquier persona podía entrar aún sin ser huésped. Cuando solicitamos el cambio de habitación, por obvias razones, nos dijeron que la que tenían disponible era más cara y debíamos pagar la diferencia, me parece que es responsabilidad del lugar dar habitaciones aptas y asumir el error si es de ellos, después de varias horas dieron solución, pero nos causaron mucho malestar y lo hicieron de mala gana. BUSQUEN OTRO LUGAR!!!

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Smoking Area

Info

No Elevators

In-room Facilities

Outdoor Furniture

Connectivity

Free WiFi

Location

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Hippie Highway, Barrio 3, Zona 0, San Marcos La Laguna, Sololá, GT

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-7:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Eden Holistic Retreat & Event Center

Eden Holistic Retreat & Event Center Location
With a stay at Eden Holistic Retreat & Event Center in San Marcos La Laguna, you'll be within a 5-minute walk of Lake Atitlán and Cerro Tzankujil. This hotel is 3.8 mi (6.2 km) from Kaqasiiwaan Viewpoint and 4.1 mi (6.6 km) from La Voz Coffee Cooperative.

Eden Holistic Retreat & Event Center Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Eden Holistic Retreat & Event Center Rooms
Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Room Type and Price

Sun, 23 Aug 2026 - Mon, 24 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children