Hotels in Sacatepéquez
Showing 340 hotels in Sacatepéquez
Adra Hostel
Adra Hostel Location
With a stay at Adra Hostel in Antigua Guatemala (Historic Center), you'll be within a 5-minute walk of Casa Santo Domingo Museum and Central Park. This hostel is 0.3 mi (0.4 km) from Antigua Guatemala Cathedral and 0.5 mi (0.7 km) from Santa Catalina Arch.
Adra Hostel Facility and Service
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hostel also features concierge services, wedding services, and a fireplace in the lobby. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Adra Hostel Rooms
Make yourself at home in one of the 4 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Restaurant and Cafe
Satisfy your appetite at Calista, a restaurant which features a bar/lounge and a garden view. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
See detailsWith a stay at Adra Hostel in Antigua Guatemala (Historic Center), you'll be within a 5-minute walk of Casa Santo Domingo Museum and Central Park. This hostel is 0.3 mi (0.4 km) from Antigua Guatemala Cathedral and 0.5 mi (0.7 km) from Santa Catalina Arch.
Adra Hostel Facility and Service
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hostel also features concierge services, wedding services, and a fireplace in the lobby. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Adra Hostel Rooms
Make yourself at home in one of the 4 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Restaurant and Cafe
Satisfy your appetite at Calista, a restaurant which features a bar/lounge and a garden view. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
El Calvario Lofts
El Calvario Lofts Location
With a stay at El Calvario Lofts in Antigua Guatemala, you'll be within a 5-minute drive of Casa Santo Domingo Museum and Antigua Guatemala Cathedral. This apartment is 1.1 mi (1.8 km) from Central Park and 1.2 mi (1.9 km) from Santa Catalina Arch.
El Calvario Lofts Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
El Calvario Lofts Rooms
Make yourself at home in one of the 2 guestrooms, featuring kitchens with ovens and microwaves. Complimentary wireless internet access is available to keep you connected.
See detailsWith a stay at El Calvario Lofts in Antigua Guatemala, you'll be within a 5-minute drive of Casa Santo Domingo Museum and Antigua Guatemala Cathedral. This apartment is 1.1 mi (1.8 km) from Central Park and 1.2 mi (1.9 km) from Santa Catalina Arch.
El Calvario Lofts Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
El Calvario Lofts Rooms
Make yourself at home in one of the 2 guestrooms, featuring kitchens with ovens and microwaves. Complimentary wireless internet access is available to keep you connected.
Posada Don Valentino
This hotel enjoys a prime setting in Antigua, Guatemala. The hotel is situated close to Central Park, lying just a short distance away from a number of attractions. The hotel enjoys a great setting, close to a number of shopping, dining and entertainment venues. The rooms are decorated in a charming style, featuring bright, vibrant tones and a peaceful ambience. The hotel provides guests with a number of excellent facilities and services, catering for the needs of business and leisure travellers. This wonderful hotel is sure to impress every type of traveller visiting the area, assuring them of a truly unforgettable experience.
See detailsLas Iglesias
This charming hotel boasts a unique location in the heart of Antigua Guatemala, a city in the central highlands of Guatemala, famous for its well-preserved Spanish Baroque influenced architecture and spectacular ruins of colonial churches. Guests will find themselves close to some of the most important tourist sites in the city, such as the Santa Clara Convent and Choco Museum. This property welcomes guests with traditional hospitality and attention to detail, creating a comfortable homely atmosphere. The accommodation units provide all the necessary modern services and amenities to guarantee a restful stay, such as complimentary Wi-Fi internet connection and bottled water. Tastefully decorated and finely furnished, the guest rooms are ideal to take a good rest in the middle of a busy tourist day.
See detailsCasa del Parque
This colonial-style hotel features a heated outdoor pool and rooms with balconies overlooking the gardens or the surrounding mountains. Each room is adorned with traditional Guatemalan furnishings and handmade fabrics. Located just 100 meters from Antigua Guatemala's cathedral, the hotel is surrounded by beautiful colonial buildings, museums, restaurants, and shops. The central park is a mere one-minute walk away, while the city's craft market and bus station are within a 10-minute distance.
See detailsChez Daniel
Chez Daniel Location
With a stay at Chez Daniel in Antigua Guatemala, you'll be within a 15-minute walk of Central Park and Antigua Guatemala Cathedral. This bed & breakfast is 0.9 mi (1.5 km) from Santa Catalina Arch and 1.3 mi (2.1 km) from Casa Santo Domingo Museum.
Chez Daniel Facility and Service
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This bed & breakfast also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Chez Daniel Rooms
Stay in one of 4 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Restaurant and Cafe
A complimentary full breakfast is served daily from 8:00 AM to 10 AM.
See detailsWith a stay at Chez Daniel in Antigua Guatemala, you'll be within a 15-minute walk of Central Park and Antigua Guatemala Cathedral. This bed & breakfast is 0.9 mi (1.5 km) from Santa Catalina Arch and 1.3 mi (2.1 km) from Casa Santo Domingo Museum.
Chez Daniel Facility and Service
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This bed & breakfast also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Chez Daniel Rooms
Stay in one of 4 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Restaurant and Cafe
A complimentary full breakfast is served daily from 8:00 AM to 10 AM.
Posada Doña Luisa
Posada Doña Luisa Location
With a stay at Posada Doña Luisa, you'll be centrally located in Antigua Guatemala, just a 4-minute walk from Central Park and 5 minutes by foot from Antigua Guatemala Cathedral. This family-friendly guesthouse is 0.3 mi (0.5 km) from Santa Catalina Arch and 0.7 mi (1.1 km) from Casa Santo Domingo Museum.
Posada Doña Luisa Facility and Service
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This Colonial guesthouse also features concierge services, babysitting (surcharge), and a hair salon. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Posada Doña Luisa Rooms
Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Restaurant and Cafe
Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's room service.
See detailsWith a stay at Posada Doña Luisa, you'll be centrally located in Antigua Guatemala, just a 4-minute walk from Central Park and 5 minutes by foot from Antigua Guatemala Cathedral. This family-friendly guesthouse is 0.3 mi (0.5 km) from Santa Catalina Arch and 0.7 mi (1.1 km) from Casa Santo Domingo Museum.
Posada Doña Luisa Facility and Service
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This Colonial guesthouse also features concierge services, babysitting (surcharge), and a hair salon. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Posada Doña Luisa Rooms
Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Restaurant and Cafe
Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's room service.
Villas Santa Ana-Ricardo
Villas Santa Ana-Ricardo Location
With a stay at this villa in Antigua Guatemala (Santa Ana), you'll be within a 5-minute drive of Casa Santo Domingo Museum and Antigua Guatemala Cathedral. This villa is 1.5 mi (2.4 km) from Central Park and 1.5 mi (2.4 km) from Santa Catalina Arch.
Villas Santa Ana-Ricardo Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this villa include concierge services, a fireplace in the lobby, and barbecue grills.
Villas Santa Ana-Ricardo Rooms
Make yourself comfortable in this villa, featuring a kitchen with a refrigerator and an oven. There's a private patio. A flat-screen television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a desk, and housekeeping is provided daily.
Restaurant and Cafe
Grab a bite from the grocery/convenience store serving guests of this villa.
See detailsWith a stay at this villa in Antigua Guatemala (Santa Ana), you'll be within a 5-minute drive of Casa Santo Domingo Museum and Antigua Guatemala Cathedral. This villa is 1.5 mi (2.4 km) from Central Park and 1.5 mi (2.4 km) from Santa Catalina Arch.
Villas Santa Ana-Ricardo Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this villa include concierge services, a fireplace in the lobby, and barbecue grills.
Villas Santa Ana-Ricardo Rooms
Make yourself comfortable in this villa, featuring a kitchen with a refrigerator and an oven. There's a private patio. A flat-screen television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a safe and a desk, and housekeeping is provided daily.
Restaurant and Cafe
Grab a bite from the grocery/convenience store serving guests of this villa.
Posada de Don Rodrigo La Antigua
A total of 41 rooms are available for guests' convenience. The establishment offers Wi-Fi internet connection in communal areas. Posada de Don Rodrigo La Antigua offers 24-hour reception for guests' convenience.
Hotel Vista San Francisco
Hotel Vista San Francisco Location
With a stay at Hotel Vista San Francisco in Antigua Guatemala, you'll be within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. This hotel is 0.5 mi (0.8 km) from Casa Santo Domingo Museum and 0.5 mi (0.9 km) from Santa Catalina Arch.
Hotel Vista San Francisco Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a vending machine.
Hotel Vista San Francisco Rooms
Stay in one of 12 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include fans, housekeeping is provided daily, and irons/ironing boards can be requested.
See detailsWith a stay at Hotel Vista San Francisco in Antigua Guatemala, you'll be within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. This hotel is 0.5 mi (0.8 km) from Casa Santo Domingo Museum and 0.5 mi (0.9 km) from Santa Catalina Arch.
Hotel Vista San Francisco Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a vending machine.
Hotel Vista San Francisco Rooms
Stay in one of 12 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Hostal Antigua
Hotel Maya Ik
Hotel Maya Ik Location
When you stay at Hotel Maya Ik in Antigua Guatemala, you'll be in the historical district, just steps from La Merced Church and 4 minutes by foot from Santa Catalina Arch. This hotel is 0.5 mi (0.7 km) from Las Capuchinas Convent and 0.5 mi (0.8 km) from Antigua Guatemala Cathedral.
Hotel Maya Ik Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Hotel Maya Ik Rooms
Stay in one of 10 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and portable fans, and housekeeping is provided daily.
Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.
See detailsWhen you stay at Hotel Maya Ik in Antigua Guatemala, you'll be in the historical district, just steps from La Merced Church and 4 minutes by foot from Santa Catalina Arch. This hotel is 0.5 mi (0.7 km) from Las Capuchinas Convent and 0.5 mi (0.8 km) from Antigua Guatemala Cathedral.
Hotel Maya Ik Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Hotel Maya Ik Rooms
Stay in one of 10 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and portable fans, and housekeeping is provided daily.
Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM.
Casa Antigua
Casa Antigua Location
With a stay at this vacation home in Antigua Guatemala, you'll be within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. This vacation home is 0.6 mi (1 km) from Santa Catalina Arch and 1 mi (1.6 km) from Casa Santo Domingo Museum.
Casa Antigua Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Casa Antigua Rooms
Make yourself comfortable in this vacation home, which has a kitchen. Complimentary wireless internet access is available to keep you connected.
See detailsWith a stay at this vacation home in Antigua Guatemala, you'll be within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. This vacation home is 0.6 mi (1 km) from Santa Catalina Arch and 1 mi (1.6 km) from Casa Santo Domingo Museum.
Casa Antigua Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Casa Antigua Rooms
Make yourself comfortable in this vacation home, which has a kitchen. Complimentary wireless internet access is available to keep you connected.
Yes Please! Hostal
Yes Please Hostel is located at Calle del Hermano Pedro No. 14, Antigua Guatemala, is a nice place to stay with one private room for 2 people and then shared rooms. Wireless internet is included and also you will have a place to enjou with a pool and restaurant Hostal provides 24-hour reception. Some services may be subject to additional charges.
See detailsHotel La Galeria
Hotel La Galeria Location
Located in Antigua Guatemala (Historic Center), Hotel La Galeria is within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. This hotel is 0.4 mi (0.7 km) from Santa Clara Convent and 0.5 mi (0.8 km) from Handicraft Market.
Hotel La Galeria Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and a vending machine.
Hotel La Galeria Rooms
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include fans and blackout drapes/curtains, and housekeeping is provided daily.
Restaurant and Cafe
Take advantage of the hotel's room service.
See detailsLocated in Antigua Guatemala (Historic Center), Hotel La Galeria is within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. This hotel is 0.4 mi (0.7 km) from Santa Clara Convent and 0.5 mi (0.8 km) from Handicraft Market.
Hotel La Galeria Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and a vending machine.
Hotel La Galeria Rooms
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include fans and blackout drapes/curtains, and housekeeping is provided daily.
Restaurant and Cafe
Take advantage of the hotel's room service.
“Great deal”
Casa Santa Cruz
Casa Santa Cruz Location
With a stay at Casa Santa Cruz in Antigua Guatemala, you'll be within a 15-minute walk of Central Park and Antigua Guatemala Cathedral. This hotel is 0.7 mi (1.2 km) from Santa Catalina Arch and 1.1 mi (1.8 km) from Casa Santo Domingo Museum.
Casa Santa Cruz Facility and Service
Don't miss out on recreational opportunities including cooking classes and an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Casa Santa Cruz Rooms
Treat yourself to a stay in one of the 3 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with refrigerators, ovens, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Restaurant and Cafe
Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
See detailsWith a stay at Casa Santa Cruz in Antigua Guatemala, you'll be within a 15-minute walk of Central Park and Antigua Guatemala Cathedral. This hotel is 0.7 mi (1.2 km) from Santa Catalina Arch and 1.1 mi (1.8 km) from Casa Santo Domingo Museum.
Casa Santa Cruz Facility and Service
Don't miss out on recreational opportunities including cooking classes and an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Casa Santa Cruz Rooms
Treat yourself to a stay in one of the 3 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with refrigerators, ovens, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Restaurant and Cafe
Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Hot Chipilin
We are a beautiful hostel located just 3 blocks from the heart of the beautiful colonial city of Antigua Guatemala, where you can find restaurants, shops, banks, etc. And everything you need for your trip, our facilities are a beautiful typical colonial house surrounded by architecture and beautiful views of the Agua, Fuego and Acatenango volcanoes.
See detailsSabor&arte
Sabor&arte Location
With a stay at Sabor&arte in Antigua Guatemala, you'll be within a 5-minute drive of Central Park and Antigua Guatemala Cathedral. This bed & breakfast is 1 mi (1.6 km) from Santa Catalina Arch and 1.4 mi (2.2 km) from Casa Santo Domingo Museum.
Sabor&arte Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Sabor&arte Rooms
Make yourself at home in one of the 5 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bathrobes.
Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the bed & breakfast's coffee shop/cafe. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
See detailsWith a stay at Sabor&arte in Antigua Guatemala, you'll be within a 5-minute drive of Central Park and Antigua Guatemala Cathedral. This bed & breakfast is 1 mi (1.6 km) from Santa Catalina Arch and 1.4 mi (2.2 km) from Casa Santo Domingo Museum.
Sabor&arte Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Sabor&arte Rooms
Make yourself at home in one of the 5 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bathrobes.
Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the bed & breakfast's coffee shop/cafe. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Hotel Casa del Parque by AHS
Hostal Antigua - Hostel
Hostal Antigua - Hostel Location
With a stay at Hostal Antigua - Hostel, you'll be centrally located in Antigua Guatemala, within a 5-minute walk of Central Park and Antigua Guatemala Cathedral. This hostel is 0.4 mi (0.6 km) from Santa Catalina Arch and 0.7 mi (1.1 km) from Casa Santo Domingo Museum.
Hostal Antigua - Hostel Facility and Service
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. This Colonial hostel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Hostal Antigua - Hostel Rooms
Make yourself at home in one of the 7 individually decorated guestrooms, featuring microwaves and Smart televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Restaurant and Cafe
Grab a bite from the snack bar/deli serving guests of Hostal Antigua - Hostel.
See detailsWith a stay at Hostal Antigua - Hostel, you'll be centrally located in Antigua Guatemala, within a 5-minute walk of Central Park and Antigua Guatemala Cathedral. This hostel is 0.4 mi (0.6 km) from Santa Catalina Arch and 0.7 mi (1.1 km) from Casa Santo Domingo Museum.
Hostal Antigua - Hostel Facility and Service
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. This Colonial hostel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Hostal Antigua - Hostel Rooms
Make yourself at home in one of the 7 individually decorated guestrooms, featuring microwaves and Smart televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Restaurant and Cafe
Grab a bite from the snack bar/deli serving guests of Hostal Antigua - Hostel.
Hotels in Sacatepéquez
Don't feel hesitant to book hotels in Sacatepéquez at tiket.com! We'll make sure to provide all conveniences you need when doing a room reservation. Book your favourite hotel now only at tiket.com!
How to Book Hotels on tiket.com
1. Find the hotelEnter the name of the city, area, or hotel to find the place you want.
2. Select a roomOn the hotel detail page, you will see the available room options. Select a room that suits your needs.
3. Complete the booking detailsInput the contact details (the person who will be contacted by tiket.com and the hotel about the booking) and the guests’ details.
4. Select Add-onsYou can also buy additional services such as meal packages, transportation, and many more.
5. Pay your bookingSelect the payment method and complete your transaction. Don’t forget to use the promo code to get a cheaper hotel price at tiket.com.
6. Get the reservation e-voucherAfter the payment is successful, the e-voucher will be available on the Your Orders menu and sent to the email listed in the contact details.